5550 Grand Avenue, Gurnee, IL 60031, United States
#4 of 11 hotels in Gurnee
Guests' ChoiceBased on 159 hotel reviews
7.7Cleanliness
8.0
Comfort
8.2
Location
8.9
Facilities
7.8
Staff
8.6
Value for money
7.6
Free WiFi
7.9
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End of dialog contentReviewed: 6 March 2024
Gregory
United StatesWasn't what you would expect in a Hilton, very dated, and had to pay extra for a room with microwave and refrigerator, something that use to be normal Amenities.
The Location was great
Stayed in March 2024
Reviewed: 22 January 2024
Amanda
United StatesThe only complaint was the "pull out sofa" in the King Suite was a little disappointing. If it weren't from the early 70s I'd be surprised. Also, the pillow selection (quantity) was terrible.
Perfect location for access to food, shopping and interstate. Breakfast was great, put out on time and hot. The young man who checked us in was very quick and polite.
Stayed in January 2024
Reviewed: 8 October 2023
Kim
United StatesBeds are wayyyyyyyy to soft!!!!!! Awful for a bad back. I would be nice to have the option to ask for a firm mattress.
Location
Stayed in October 2023
Reviewed: 18 September 2023
Julie
United StatesThe hot food at breakfast was ice cold. The room next to us had a party going, extremely loud until after midnight.
Location, beds were comfortable, clean
Stayed in September 2023
Reviewed: 24 July 2023
Stephanie
United StatesOur room was clean, except the restroom and a drawer. The drawer had a pocket knife and the restroom had chunks of throw up on the wall towards the back of the toilet
They were very welcoming. Very knowledgeable.
Stayed in July 2023
Reviewed: 18 July 2023
Michaela
United StatesNo pets
Easy to find
Stayed in July 2023
Reviewed: 5 July 2023
Lou
United StatesNo microwave in the room
Beds were great…Very clean
Stayed in July 2023
Reviewed: 18 May 2023
Sandra
United Statesshower had very little hot water.
staff was very helpful and pleasant, beds were comfortable and rooms were clean. Breakfast was wonderful
Stayed in May 2023
Reviewed: 10 October 2022
Ann
United StatesSince its close to Great America and there was a whole soccer team of kids playing in the hallway at 11pm so it got crowded at breakfast. Otherwise we had a pleasant stay.
Love the bed, the thermostat stayed at the setting we wanted, love the choices of TV stations
Stayed in October 2022
Reviewed: 10 October 2022
Gene
United StatesYou are so sweet to be there with us I am very happy that you’re doing this and that you’re going through this with us I am very sorry for the pain and I’m very happy for your mom I love her and I’m very proud that she has a good job
I’m going on my walk with the dogs now so I’ll call when I’m back in town I will call and see what I need for the dogs to do with them I don’t want to get in the house I don’t know what time I have a little break from the dogs
Stayed in October 2022
Reviewed: 6 October 2022
William
United StatesI didn't like the breakfast, it could have been a little better
The room was great the bed was very comfortable
Stayed in October 2022
Reviewed: 30 August 2022
Markjen18
United StatesOutdated. Dirty..
Location
Stayed in August 2022
Reviewed: 22 August 2022
Shannon
United StatesThe hotel needs a major upgrade its really outdated
The property is close to six flags and has free breakfast
Stayed in August 2022
Reviewed: 31 July 2022
Renee
United Stateswhy wouldn’t they put a fridge in every room?
Stayed in July 2022
Reviewed: 5 July 2022
Petrona
United StatesMore tables to sat down for breakfast that would be nice
Very good
Stayed in July 2022
Reviewed: 9 June 2022
Neil
United StatesRoom with no microwave
Good breakfast for the price.
Stayed in June 2022
Reviewed: 3 June 2022
Marc
United StatesBreakfast was okay and could feature more variety or items
Location was pretty good, with restaurants such as the Olive Garden nearby
Stayed in May 2022
Reviewed: 29 May 2022
Britney
United Statesthe welcoming environment; I could be wrong but didn’t feel positive energy
the location
Stayed in May 2022
Reviewed: 17 April 2022
Ernesto
United StatesNo fridge and microwave.
Food was good as well as the staff. Kathy was very helpful during breakfast.
Stayed in April 2022
Reviewed: 31 March 2022
Tim
United Stateslocation
Stayed in March 2022
Reviewed: 25 November 2021
Denetha
United StatesBusiness center was not working properly
Convenient location
Stayed in November 2021
Reviewed: 14 November 2021
Katie
United Stateswas outdated. our room had a very undesirable smell that lingered. the towels were old and worn out
I liked the location very close to good food.
Stayed in November 2021
Reviewed: 3 October 2021
Harris
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 2 October 2021
Sandra
United StatesNo refrigerator, but I should have checked. Friendly staff.
Very good Breakfast.
Stayed in October 2021
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