Noise from hospital.

Location to where we were going.

Stayed in April 2024

Paying extra to park in the garage. There wasn’t alot to walk to around in the area (restaurants or stores). Close to hospital, heard sirens throughout the night.

It was very nice. Great staff; breakfast and 24 hour coffee and tea were great (cookies too)! Area of town was a little loud and not many food choices around, but Cuban restaurant take out connected to hotel was delicious!

Stayed in April 2024

Thanks for all

Stayed in March 2024

The noise outside was pretty bad. It is right across from a hospital, which meant there were sirens at all times of the day and night. The neighborhood also had a lot of homeless people. A local told us that the area is often referred to as “The Methodone Mile” because of the drug users.

The Cuban restaurant attached to the hotel was the best thing.

Stayed in March 2024

Parking

Stayed in March 2024

Some of the receptionists are either overworked or undertrained as they can be rather unpleasant. The rest of the staff was very helpful and charming (breakfast staff, cleaning crew, luggage clerk…) I did not appreciate being lied to, I called in before booking to make sure the pool was working. I checked in two days later and the pool was “just” out of order but some other guests said it was already out of order when they arrived a few days ago… The area is not the most fun or friendly but it’s still quite practical.

The beds are great and the rooms are very comfortable. Loved the complementary toiletries Breakfast is nice and sufficient The staff was very helpful and charming (breakfast staff, cleaning crew, luggage clerk…) The area is quite practical and much quieter at night than proper downtown Boston.

Stayed in March 2024

Noise from ambulances got to the room.The near hospital is too close, around the place looks not so safe or clean at night.

Close to the places we visit.

Stayed in March 2024

Out dated.

Clean, microwave and fridge, great breakfast, comfortable bed, great price

Stayed in March 2024

It overcharged for parking

We booked this hotel because it had an indoor heated pool, which was not working

Stayed in February 2024

Location, breakfast, pool

Stayed in February 2024

Room service didn't come and change our trash or give us fresh towles on our 2nd or 3rd day. We had to call for it. The pool is only 3 1/2 feet deep on both ends. Sirens constantly.

Friendly and accommodating staff. Pool view was really nice. Continental breakfast had good options and plenty of food. Didnt hear surrounding rooms.

Stayed in February 2024

Parking. Wasn't told to us that it would be $25/day to park. Junkies & homeless people all around the hotel and pan handlers. Didn't realize that the subway was 5 *double* blocks away.

Clean rooms, friendly staff.

Stayed in February 2024

Dirty parking area, tv had issues, the lighting wasn’t simple

It was connected to a restaurant

Stayed in February 2024

The toilet kept on getting clogged. It got clogged 3 times. They need to fix their toilets and plumbing system.

The free breakfast was pretty good I especially liked the potatoes and the lemon poppy seed scones. My room was a good size for the price. I had trouble with my room key when I first got there and one of the nice house keeper helped me with it. Turned out I had it in the wrong way.hahaha.

Stayed in February 2024

We were looking really forward to swimming and lounging by the pool while my husband had his surgery at New England Baptist. BUT! The room where the pool was very cold and the water lukewarm warm, so for me winter stays will not happen at that hotel, you couldn’t even stand there and dry off it was freezing. You shouldn’t advertise a pool if it’s freezing, it’s Boston on the water, it should have been much much warmer..

Wonderful location, parking was ok but could be much better, at times there was no place close to walk to the hotel but ok for Boston.

Stayed in February 2024

Toilet wasn’t cleaned well. Shower head wouldn’t stay upright.

Breakfast was amazing. Staff was extremely friendly. Location was perfect for where we needed to be.

Stayed in February 2024

The breakfast

Stayed in January 2024

The noise from the street

The room was big enough and the bed was confortable

Stayed in February 2024

No slippers in the room

Stayed in January 2024

The breakfast room. No control on people and lack of tables. The location. There were strange people at the back of the hotel and a lot of police cars around. There was some noise from ambulances and emergency services.

Breakfast: the variety and the waffles. The bed was comfy. The staff, specially the shuttle driver. Short walk from the orange T line and a bus to Harvard (1) just one street aside.

Stayed in January 2024

The elevators seemed to be malfunctioning so we kept having to use the stairs or pray that it didn’t fall down. The outlet on the side of my bed was not working so I had to plug my phone in across the room. Parking was not included in price. It cost us $35 for one night to park in the garage next to the hotel.

Beds were extremely comfortable and clean. Room was clean. Staff were friendly. Easy and quick check-in.

Stayed in January 2024

no vending machines and very limited snacks to purchase. the list of what they had was not on hand

clean, breakfast, all day coffee and hot chocolate

Stayed in January 2024

The room was great, very clean and comfortable. Breakfast was simple but personnel serving breakfast were so friendly it made the whole experience pleasant again. Tea, coffee, hot chocolate and snacks are available for free at the lobby, which was great for me arriving late on a cold winter evening. Stayed for only one night and didn’t use pool or other facilities.

Stayed in January 2024

Tough part of town

Breakfast was great, room was huge, staff were friendly and helpful

Stayed in January 2024