51 Arnot Road, Horseheads, NY 14845, United States of America
#3 of 8 hotels in Horseheads
Guests' ChoiceBased on 132 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
8.9
Facilities
8.8
Staff
9.0
Value for money
8.3
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: December 22, 2023
Colleen
United States of AmericaIt was hot and I couldn't get the temperature down (not sure why)
location and cleanliness
Stayed in November 2023
Reviewed: November 14, 2023
Bob
United States of AmericaBed was uncomfortable and every time the heat kicked on it sounded like someone was breaking down our door.
Very clean and convenient to where we needed to be. Staff was super friendly.
Stayed in November 2023
Reviewed: November 13, 2023
Megan
United States of AmericaThe hallway was very loud all night because of some man and women arguing and the door slammed constantly all night so we kept on waking up.
Beautiful and centrally located
Stayed in November 2023
Reviewed: October 24, 2023
Michelle
United States of AmericaNot much to complain about. One day at breakfast, scrambled eggs were a little runny. Otherwise I got nothin. Even snacks at little kiosk were cheap!
We stayed here for a wedding. Staff was wonderful, room was very clean, bed was comfortable, good water pressure, lots of outlets for our needs, free wifi, breakfast had lots of options. No complaints!
Stayed in October 2023
Reviewed: October 13, 2023
Betty
United States of AmericaIt was well maintained and clean and the staff was great!
Stayed in October 2023
Reviewed: August 27, 2023
Gary
United States of AmericaEverything was fine
Liked the stay on all counts.
Stayed in July 2023
Reviewed: August 23, 2023
Ekaterina
United States of AmericaThe breakfast could have a bit more "healthy" options.
Nice, clean, comfortable, and affordable.
Stayed in August 2023
Reviewed: August 6, 2023
Volha
CanadaNothing much
Breakfast was good.
Stayed in August 2023
Reviewed: August 4, 2023
Susan
United States of AmericaThe breakfast was very average
Stayed in July 2023
Reviewed: June 4, 2023
Shajen
United States of AmericaWhen I went down to get coffee early in the morning my room key didn't work upon my return. The front desk person didn't believe me and asked for my ID which was in my room. Needing to explain myself multiple times, another staff member came over and handled her and the situation with grace, fixed my room key, and sent me on my way.
Always clean and comfortable
Stayed in May 2023
Reviewed: April 10, 2023
Patrick
United States of Americaclean
Stayed in April 2023
Reviewed: April 2, 2023
Mary
United States of AmericaCoffee maker did not work.
Very clean. There is no smell of marijuana like 85% of places I stay. Family oriented. Good breakfast
Stayed in April 2023
Reviewed: November 19, 2022
Amit
IsraelThe breakfast was ok no more than that.
The room was clean and large enough. The staff very friendly and helpful. This is the best hotel I found so far in the area. Located near the mall and restaurants. Most probably return on my next business trip.
Stayed in November 2022
Reviewed: November 3, 2022
David
United States of Americabreakfast
location
Stayed in October 2022
Reviewed: August 16, 2022
Suzanne
United States of AmericaBit expensive
We were unable to have breakfast since we left earlier in am
Stayed in July 2022
Reviewed: August 14, 2022
Kirstin
United States of AmericaOur room seemed a bit dated, wasn’t as fresh and new looking as the common areas or other Hampton Inns we have stayed at.
Breakfast, location and the staff were all great! Everyone was very friendly and my kids loved the pool.
Stayed in August 2022
Reviewed: August 13, 2022
Kirby
United States of Americaclean. good breakfast. great staff.
Stayed in August 2022
Reviewed: June 11, 2022
Kurt
United States of AmericaThe breakfast needs work.
Clean spacious room, helpful staff.
Stayed in May 2022
Reviewed: April 29, 2022
Rachel
United States of AmericaComfortable. Clean. Good breakfast.
Stayed in April 2022
Reviewed: April 10, 2022
Jean
United States of AmericaThe breakfast. The sausage seemed undercooked, and I would appreciate a better quality of yogurt. But again, this is not what I will remember about our stay. It's the people who work there, and they were superlative.
The breakfast is the only thing that's mediocre. I appreciate the effort, but it's below standards. However, this is not so important in my evaluation. Everyone, and I mean everyone, on the staff--from the front desk to the housekeepers, was bright, cheerful, and friendly. It made our stay very enjoyable.
Stayed in April 2022
Reviewed: March 27, 2022
Atasha
United States of AmericaOne staff member was rude about hot cocoa and said she would stock it later. And there wasn't enough towels stocked.
Everything
Stayed in March 2022
Reviewed: October 25, 2021
Gabriella
United States of AmericaIf possible, having access to Netflix on the TV would have been great, but it isn't a deal breaker.
The location was a short drive to the downtown area and other surrounding highways and roads which led to other attractions. It was quite and clean. The check in and check out process was a breeze. The room was clean, the bed was comfortable, and there was breakfast offered in the lobby the next morning which was appreciated.
Stayed in October 2021
Reviewed: October 18, 2021
Kim
United States of AmericaA little pricey for a hotel in the middle of nowhere.
Staff was great! Very nice breakfast buffet with multiple hot items. Indoor pool and hot tub open and wonderful —first we’ve seen since Covid! Nice big bathroom.
Stayed in October 2021
Reviewed: August 12, 2021
J
United States of AmericaBreakfast could be better….missed oatmeal, raisins,nuts
Location was great
Stayed in August 2021
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