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  5. Reviews of Hampton Inn Elmira/Horseheads

Reviews of Hampton Inn Elmira/Horseheads This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

51 Arnot Road, Horseheads, NY 14845, United States of America

#3 of 8 hotels in Horseheads

Guests' Choice

Review Score

Based on 132 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    8.9

  • Facilities

    8.8

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: December 22, 2023

    7.0
    Great value
    • Leisure trip
    • Solo traveler
    • King Room with Shower - Non-Smoking
    • Stayed 1 night

    It was hot and I couldn't get the temperature down (not sure why)

    location and cleanliness

    Stayed in November 2023

  • Reviewed: November 14, 2023

    7.0
    Pleasant stay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed was uncomfortable and every time the heat kicked on it sounded like someone was breaking down our door.

    Very clean and convenient to where we needed to be. Staff was super friendly.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    9.0
    Other than the couple arguing over and over again in the hall for hours and the door being slammed constantly it was a p
    • Business trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hallway was very loud all night because of some man and women arguing and the door slammed constantly all night so we kept on waking up.

    Beautiful and centrally located

    Stayed in November 2023

  • Reviewed: October 24, 2023

    9.0
    Great Stay, comfortable, clean
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Not much to complain about. One day at breakfast, scrambled eggs were a little runny. Otherwise I got nothin. Even snacks at little kiosk were cheap!

    We stayed here for a wedding. Staff was wonderful, room was very clean, bed was comfortable, good water pressure, lots of outlets for our needs, free wifi, breakfast had lots of options. No complaints!

    Stayed in October 2023

  • Reviewed: October 13, 2023

    9.0
    Great facility, location and staff! Great job
    • Leisure trip
    • Couple
    • King Room with Shower - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    It was well maintained and clean and the staff was great!

    Stayed in October 2023

  • Reviewed: August 27, 2023

    9.0
    Wonderful
    • Family with young children
    • King Room with Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was fine

    Liked the stay on all counts.

    Stayed in July 2023

  • Reviewed: August 23, 2023

    9.0
    Nice, clean and comfortable.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The breakfast could have a bit more "healthy" options.

    Nice, clean, comfortable, and affordable.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    9.0
    Would stay there again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing much

    Breakfast was good.

    Stayed in August 2023

  • Reviewed: August 4, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Hearing Access/Non-Smoking
    • Stayed 7 nights

    The breakfast was very average

    Stayed in July 2023

  • Reviewed: June 4, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    When I went down to get coffee early in the morning my room key didn't work upon my return. The front desk person didn't believe me and asked for my ID which was in my room. Needing to explain myself multiple times, another staff member came over and handled her and the situation with grace, fixed my room key, and sent me on my way.

    Always clean and comfortable

    Stayed in May 2023

  • Reviewed: April 10, 2023

    9.0
    1 night stay, very clean, staff friendly and helpful
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    clean

    Stayed in April 2023

  • Reviewed: April 2, 2023

    9.0
    Very pleased
    • Business trip
    • Solo traveler
    • King Room with Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Coffee maker did not work.

    Very clean. There is no smell of marijuana like 85% of places I stay. Family oriented. Good breakfast

    Stayed in April 2023

  • Reviewed: November 19, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room with Shower - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The breakfast was ok no more than that.

    The room was clean and large enough. The staff very friendly and helpful. This is the best hotel I found so far in the area. Located near the mall and restaurants. Most probably return on my next business trip.

    Stayed in November 2022

  • Reviewed: November 3, 2022

    9.0
    very nice location, clean and great service
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    breakfast

    location

    Stayed in October 2022

  • Reviewed: August 16, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bit expensive

    We were unable to have breakfast since we left earlier in am

    Stayed in July 2022

  • Reviewed: August 14, 2022

    8.0
    Very good hotel with friendly staff, yummy breakfast and convenient location.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our room seemed a bit dated, wasn’t as fresh and new looking as the common areas or other Hampton Inns we have stayed at.

    Breakfast, location and the staff were all great! Everyone was very friendly and my kids loved the pool.

    Stayed in August 2022

  • Reviewed: August 13, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    clean. good breakfast. great staff.

    Stayed in August 2022

  • Reviewed: June 11, 2022

    8.0
    A nice stay in a large room.
    • Leisure trip
    • Couple
    • King Room with Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast needs work.

    Clean spacious room, helpful staff.

    Stayed in May 2022

  • Reviewed: April 29, 2022

    9.0
    Comfortable and quiet stay- perfect after a long day driving.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable. Clean. Good breakfast.

    Stayed in April 2022

  • Reviewed: April 10, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room with Shower - Non-Smoking
    • Stayed 1 night

    The breakfast. The sausage seemed undercooked, and I would appreciate a better quality of yogurt. But again, this is not what I will remember about our stay. It's the people who work there, and they were superlative.

    The breakfast is the only thing that's mediocre. I appreciate the effort, but it's below standards. However, this is not so important in my evaluation. Everyone, and I mean everyone, on the staff--from the front desk to the housekeepers, was bright, cheerful, and friendly. It made our stay very enjoyable.

    Stayed in April 2022

  • Reviewed: March 27, 2022

    7.0
    location location location.... Great experience will be back next week!
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    One staff member was rude about hot cocoa and said she would stock it later. And there wasn't enough towels stocked.

    Everything

    Stayed in March 2022

  • Reviewed: October 25, 2021

    7.0
    Nice stay with good amenities, plenty of parking in lot, and friendly staff.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    If possible, having access to Netflix on the TV would have been great, but it isn't a deal breaker.

    The location was a short drive to the downtown area and other surrounding highways and roads which led to other attractions. It was quite and clean. The check in and check out process was a breeze. The room was clean, the bed was comfortable, and there was breakfast offered in the lobby the next morning which was appreciated.

    Stayed in October 2021

  • Reviewed: October 18, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A little pricey for a hotel in the middle of nowhere.

    Staff was great! Very nice breakfast buffet with multiple hot items. Indoor pool and hot tub open and wonderful —first we’ve seen since Covid! Nice big bathroom.

    Stayed in October 2021

  • Reviewed: August 12, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    Breakfast could be better….missed oatmeal, raisins,nuts

    Location was great

    Stayed in August 2021

Showing 1 - 25

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