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Reviews of Hampton Inn Grand Rapids-South 3 stars

755 54th Street South West, Wyoming, MI 49509, USA

#2 of 3 hotels in Wyoming

Guests' Choice

Review score

Based on 54 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    7

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Showing 1 – 40

  • Reviewed: 24 July 2018

    7.5
    It was good.
    • Business trip
    • Couple
    • King Study with Sofa Bed - Non-Smoking
    • Stayed 4 nights

    The staff were not communicative at all, even when we said hello.

    Location was great, hotel was very acceptable but not exceptional. The pool could have been cleaner, although the area around it was good and comfortable. We've stayed at many Hampton Inns and this one was average.

    Stayed in July 2018

  • Reviewed: 24 July 2017

    2.9
    Terrible and disappointing
    • Leisure trip
    • Couple
    • King Room with Whirlpool - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was dirty, bed and tub full of hair. minimal breakfast, dirty lobby. room had broken closet door and broken hot tub jets. dirty pillowcases and sheets.just gross, breakfast on floor in lobby for 2 days. hallway carpets unvacuumed, not worth the price at all.

    Nothing.

    Stayed in July 2017

  • Reviewed: 12 June 2017

    5.8
    Not worth it.
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Housekeeping was very loud during the afternoon, literally yelling at each other in the hallways, the rate was far to high for a very average hotel. Nothing special to warrant the high cost other than the fact that you can. The breakfast room where you picked up the food was tiny and way overcrowded. Very forgettable stay. I would not stay at that hotel again.

    Bed was very comfortable,

    Stayed in June 2017

  • Reviewed: 8 May 2017

    8.8
    One night stay
    • Leisure trip
    • Family with young children
    • King Study with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Did not know it was under exterior renovation. Could use more attention to deep cleaning (under bedskirts, cleaning headbord).

    Convenient location, great breakfast, great staff

    Stayed in May 2017

  • Reviewed: 31 March 2017

    9.6
    The view we had in our room was of part of the building...
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 2 nights

    The view we had in our room was of part of the building facing I-131 --- don't mind the Interstate view really, but the backside of the pool room wasn't great. But who stays in a hotel for the view - was only there to rest up!

    Stayed in March 2017

  • Reviewed: 20 March 2017

    5.4
    windows could be much bigger and beds were somewhat hard.Just felt basic ....but the bathroom was ni
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The hotel was just an average hotel with updated rooms, but we had stayed at a Courtyard Marriott the night before in Kalamazoo and had a much nicer room for about 30.00 less per night. Thought this location for a Hampton was over priced for what it had.

    Stayed in March 2017

  • Reviewed: 20 November 2016

    10
    Great stay
    • Leisure trip
    • Couple
    • King Room with Whirlpool - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nails and screws all over parking lot due to outside renovations.

    Breakfast was awesome! Have actual foods like eggs, sausage, Canadian bacon etc. Entire facility is spotless and super quiet. We'll be back again for sure.

    Stayed in November 2016

  • Reviewed: 23 July 2018

    7.1
    Need to make sure rooms are in good condition.
    • Leisure trip
    • Family with young children
    • King Study with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom door was broken, my little brother was locked in there for about 45mins.

    Dorothy was very nice.

    Stayed in July 2018

  • Reviewed: 9 April 2018

    10
    Awesome
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything.

    Stayed in April 2018

  • Reviewed: 7 April 2018

    7.9
    Pool hours wished it could stay open later for the children...
    • Leisure trip
    • Family with young children
    • King Study with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool hours wished it could stay open later for the children at lease until 11

    Stayed in April 2018

  • Reviewed: 26 February 2018

    10
    Awesome
    • Leisure trip
    • Couple
    • King Room with Whirlpool - Non-Smoking
    • Stayed 2 nights

    I like it all

    I like the location and the clean rooms and overall nice place to stay.

    Stayed in February 2018

  • Reviewed: 27 December 2017

    8.3
    Friendly staff, Clean and nice hotel.
    • Business trip
    • Solo traveller
    • King Room with Whirlpool - Non-Smoking
    • Stayed 5 nights

    Opening times pool, wasn't open in the morning

    Friendly staff, Clean and nice hotel. Breakfast was sufficient. Tea/Coffee 24 hours available.

    Stayed in December 2017

  • Reviewed: 15 November 2017

    10
    Friendly staff-the room was always clean
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 4 nights

    More vegetarian options at breakfast- need recycle baskets in the rooms and through out the hotel

    The food was good

    Stayed in November 2017

  • Reviewed: 12 November 2017

    10
    Great place to stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Excellent breakfast. Room was quiet

    Stayed in November 2017

  • Reviewed: 22 October 2017

    10
    It was very pleasant.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Nothing was problematic

    Good coffee. Good bed and pillows

    Stayed in October 2017

  • Reviewed: 1 September 2017

    9.6
    Clean,Easy to check in.
    • Leisure trip
    • Couple
    • King Room with Whirlpool - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Hard bed

    Clean,Easy to check in.friendly.Did not hear anyone around.Hard bed

    Stayed in August 2017

  • Reviewed: 13 August 2017

    10
    Very clean
    • Leisure trip
    • Couple
    • King Study with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very clean

    Stayed in August 2017

  • Reviewed: 17 July 2017

    7.1
    Bed wasn't as comfortable as usual at Hampton
    • Leisure trip
    • Couple
    • King Study with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bed wasn't as comfortable as usual at Hampton

    Stayed in July 2017

  • Reviewed: 6 March 2017

    8.8
    Very comfortable bed, clean, receptionist very friendly and...
    • Leisure trip
    • Family with young children
    • King Study with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Towels were thin and looked old, but clean.

    Very comfortable bed, clean, receptionist very friendly and helpful

    Stayed in March 2017

  • Reviewed: 1 February 2017

    8.8
    Breakfast
    • Leisure trip
    • Couple
    • King Room with Whirlpool - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness and under construction

    Breakfast

    Stayed in January 2017

  • Reviewed: 12 January 2017

    9.2
    I like everything.
    • Couple
    • King Study with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I like everything. The room is very clean and modern. Also the bed is very comfortable.

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 23 May 2016

    7.5
    Loved the french toast sticks, cofffee, bed/pillows were...
    • Leisure trip
    • Couple

    The shower head was way too high for me to reach and not a good pressure/spray. Spent longer in shower than planned because water stream was weak and took long time trying to rinse conditioner out of hair. No bathroom fan?

    Loved the french toast sticks, cofffee, bed/pillows were comfy.

  • Reviewed: 26 April 2016

    7.1
    Nice, friendly staff--liked location to great breakfast spot...
    • Leisure trip
    • Couple

    Not sure how the room we stayed in could of been $205/night. The accomodations and room size did not match that price at all. Expressway view, location didn't have much going for it.

    Nice, friendly staff--liked location to great breakfast spot at Arnies. Clean room. Decent television.

  • Reviewed: 18 February 2016

    7.9
    Slept really good, just didn't like how hot it got at...
    • Leisure trip
    • Couple

    Didn't like the fact that my do not disturb sign was on the outside of the door, and the house keepers knocked on the door 2 hours before I had checked out and walked in while I was sleeping, then walked back out. Though the sign was good enough to tell them not to bother me. Not once but twice they did that.

    Slept really good, just didn't like how hot it got at night while sleeping, kept waking up sweating

  • Reviewed: 30 September 2015

    9.2
    Was visiting family @nd this hotel ia close to both my...
    • Leisure trip
    • Family with older children

    Was visiting family @nd this hotel ia close to both my mom's place and also my brothers house and not to mention shopping. Beds were comfortable and even though the hotel was full with a lot of families and sport teams it was very quiet at night. Will definitely stay here afain

  • Reviewed: 26 August 2015

    7.1
    clean and almost too sterile looking
    • Leisure trip
    • Couple

    the room was rather small for the price. Stayed at another Hampton Inn in Holland Michigan for quite a bit less a night and a much better breakfast.

    clean and almost too sterile looking

  • Reviewed: 3 May 2015

    10
    Great staff, very nice breakfast, and a superb room.
    • Leisure trip
    • Couple

    Great staff, very nice breakfast, and a superb room. Felt very relaxed and had a feel good emotion after staying here. Stayed here on our way to Holland, MI, for the Tulip Festival.

  • Reviewed: 2 April 2015

    6.7
    I thought the bed was very comfortable, which is always a...
    • Leisure trip
    • Group

    I really wish they would really keep the pool area open longer for the adults, we didn't get back in until late ,but well before midnight and I could of used a good soak in the hot tub to relax. :(

    I thought the bed was very comfortable, which is always a huge plus for me :)

  • Reviewed: 22 May 2016

    10
    Pool and Hotub were great temperatures too!
    • Leisure trip
    • Solo traveller

    Pool and Hotub were great temperatures too! Great easy access to lots!

  • Reviewed: 15 May 2016

    9.6
    Clean, comfy beds, good location
    • Leisure trip
    • Group

    Clean, comfy beds, good location

  • Reviewed: 7 March 2016

    3.8
    1st floor location
    • Business trip
    • Solo traveller

    Requested non-feather pillows. No hot water for shower. in-room coffee maker was not working properly.

    1st floor location

  • Reviewed: 2 February 2016

    6.3
    Came in late and the man who helped us was not helpful at...
    • Couple

    Came in late and the man who helped us was not helpful at all and was rude.

  • Reviewed: 28 December 2015

    10
    I found the staff to be SUPER friendly with a sincere desire...
    • Business trip
    • Solo traveller

    I found the staff to be SUPER friendly with a sincere desire to make my stay a wonderful experience. Thanks

  • Reviewed: 29 September 2015

    10
    Great personal service and breakfast
    • Business trip
    • Solo traveller

    Great personal service and breakfast

  • Reviewed: 27 September 2015

    10
    Convenient, clean.
    • Leisure trip
    • Couple

    Convenient, clean. Pool and fitness center were a great addition.g

  • Reviewed: 8 September 2015

    10
    pillows
    • Leisure trip
    • Couple

    pillows

  • Reviewed: 2 August 2015

    8.8
    The bed was the most comfortable hotel bed I've ever...
    • Leisure trip
    • Family with older children

    The wifi was unreliable.

    The bed was the most comfortable hotel bed I've ever slept on.

  • Reviewed: 28 July 2015

    3.8
    Nothing
    • Leisure trip
    • Group

    They let people drink and smoke everywhere which is a no smoking hotel.

    Nothing

  • Reviewed: 26 July 2015

    9.2
    Coforta
    • Leisure trip
    • Couple

    Coforta Ble bed and roomroom price

  • Reviewed: 5 April 2015

    7.9
    Most everything.
    • Business trip
    • Group

    Too expensive for a double room.

    Most everything.

There are also 32 reviews without text. These impact the overall review score.

Showing 1 – 40

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