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Reviews of Hampton Inn Hartford Airport 3 stars

2168 Poquonock Avenue, Windsor Locks, CT 06095, United States

#3 of 14 hotels in Windsor Locks

Guests' Choice

Review score

Based on 161 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.3

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Showing 1 – 25

  • Reviewed: 8 October 2023

    9.0
    A great place to stay near Bradley Airport
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean, comfortable nice staff

    Stayed in October 2023

  • Reviewed: 30 September 2023

    9.0
    We will be back
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    Very clean and comfortable hotel. Convenient stay for an early flight. Quick checkout

    Stayed in September 2023

  • Reviewed: 21 September 2023

    7.0
    Relaxing
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    The ac unit was not working right, the screen for the temp gauge was cracked and we couldn't see how to start the ac so the room didn't have the air flow I wanted.

    I enjoyed the room, the bed was very comfortable and the breakfast was very tasty. I wish we went down stairs a little sooner to enjoy the breakfast sooner since it ended at 10 am.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    proximity to where we were going, free breakfast

    Stayed in August 2023

  • Reviewed: 8 August 2023

    9.0
    A very good hotel!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Lobby was under construction.

    Breakfast was great, facility was very clean!

    Stayed in August 2023

  • Reviewed: 8 August 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Very comfortable and clean. Close to the airport. They gave us a to-go bag with muffins, fruit and water which was a nice touch as we had to leave before breakfast.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    8.0
    Brief stay but staff accommodating with early arrival at hotel.
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Price.

    Breakfast and location.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    9.0
    Quick CT trip
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Upkeep in the pool area lacked a little bit. When we came down for breakfast at 940 (ends at 10) the worker was taking everything away and not bringing anything out. So we had toast, cereal and juice to choose from. Breakfast is till 10, that's when you should start to clean up, not 20 minutes before

    Even though "construction" was going on you wouldn't even know. Easy access to highway, close to food and shopping.

    Stayed in June 2023

  • Reviewed: 12 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff at the front desk was on a personal call the entire time I was trying to check out.

    The hotel was immaculate and very comfortable.

    Stayed in June 2023

  • Reviewed: 1 June 2023

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The smell when u enter the hotel And the smell in 304 br

    Staff was very helpful had a little issue but it was taken care of . I had two rooms 1 was extremely clean the other needed a lil love n smell a lil funny But overall good 👍

    Stayed in May 2023

  • Reviewed: 4 May 2023

    9.0
    overall I was very pleased with everything they had to offer
    • Leisure trip
    • Solo traveller
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    my room window was along a busy highway so it was noisy all night

    very convenient for return to airport. great breakfast. very clean despite renovations.

    Stayed in May 2023

  • Reviewed: 11 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    it’s good I like the pool for my kids and the breakfast it’s really good.

    Stayed in April 2023

  • Reviewed: 18 March 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was not up to parr

    The room but especially the bed was very nice

    Stayed in March 2023

  • Reviewed: 14 March 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    very clean

    Stayed in March 2023

  • Reviewed: 13 March 2023

    9.0
    Superb
    • Business trip
    • Couple
    • King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night

    Barn door on the bathroom.

    Breakfast was great.

    Stayed in March 2023

  • Reviewed: 9 February 2023

    9.0
    Superb
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A couple of staff members were not very cheerful, seemed like they weren’t very happy people.

    excellent fitness room, well maintained, and very clean. We left before breakfast was set out so can’t comment on breakfast. Room was very clean.

    Stayed in February 2023

  • Reviewed: 28 December 2022

    9.0
    Any future visits to Suffield, we will look forward to staying at this same hotel again.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Did not utilize/see pool or gym, but the room and rest of facilities were in very good condition. They are in process of updating plumbing to shower and new carpeting. While our room will be part of the update, shower/ carpeting were in very good condition. Like a place that stays ahead of problems/issues.

    Clean, personable and helpful staff, good breakfast

    Stayed in December 2022

  • Reviewed: 26 September 2022

    7.0
    Traveling for family event and vacation.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Staff had ncao record of our Booking.com reservation. They charged a second time for a room we had already paid for through Booking.com. Booking.com had to make it right for us with a refund as the hotel refused to acknowledge there was a problem.

    Hotel is clean and modern.

    Stayed in August 2022

  • Reviewed: 8 September 2022

    8.0
    Stayed here on our trip to Six Flags New England we stayed for two nights. 15 minutes from Six Flags, not much else to d
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    pool hours.

    location, cleanliness, great breakfast decent pool and hot tub.

    Stayed in August 2022

  • Reviewed: 14 June 2022

    9.0
    This hotel is at a great location, convenient to access highway, love variety hot breakfast, convenience of shuttle from
    • Solo traveller
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Room was very clean but had somewhat of a slight musty smell.

    Loved location very accessible to highway and airport, view from room was great room faced back of property viewing trees skyline and lawn. grounds clean. Breakfast was good and fresh. variety. changing the way they do the eggs each day and the type of breakfast meat available is great. shuttle service from the airport. Drivers were pleasant and just very kind and helpful. Front desk staff were awesome. The shuttle service the following morning took me to the rental car company and waited to be sure all was ok until I got my car.

    Stayed in June 2022

  • Reviewed: 3 May 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room decor dated

    Breakfast was the same as other Hampton Inns with the basics.

    Stayed in May 2022

  • Reviewed: 4 April 2022

    9.0
    it was a nice spot for me and my family. we would definitely stay again.
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    n/a

    pool

    Stayed in April 2022

  • Reviewed: 13 March 2022

    8.0
    Nice place and I would not hesitate to stay here again.
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights

    This is more of a bummer than a complaint - we were notified a couple days before our stay that the pool and hot tub were down for maintenance for the week during our stay. That was unfortunate considering that having a pool and spa were big influences why we booked at that hotel. At time of notification, we could no longer change our booking with out a substantial financial penalty. Now, I understand that it happens and as I say, it was more a bummer than a deal breaker, so it would not negatively influence me from staying here again.

    The staff at the front counter were very helpful and nice. I had a logistics issue with a rental car early and needed a ride back to the hotel, then needing transport to the airport the next day. Their shuttle was able to pick me up at the airport rental, take me back to the hotel, then the next morning they got me to the airport. This saved me a day's rental fee. The location is great, about five minutes from the airport and easy to find.

    Stayed in March 2022

  • Reviewed: 10 February 2022

    8.0
    all and all I loved our stay!!! I’ll definitely come back!!!
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    the coffee makers need to be cleaner!!! wife drank and got sick from it being dirty.

    the breakfast and pool area were great!!!

    Stayed in January 2022

Showing 1 – 25

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