2168 Poquonock Avenue, Windsor Locks, CT 06095, United States
#3 of 14 hotels in Windsor Locks
Guests' ChoiceBased on 161 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.1
Facilities
8.6
Staff
9.0
Value for money
8.3
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End of dialog contentReviewed: 8 October 2023
Keith
United StatesClean, comfortable nice staff
Stayed in October 2023
Reviewed: 30 September 2023
Joseph
United StatesVery clean and comfortable hotel. Convenient stay for an early flight. Quick checkout
Stayed in September 2023
Reviewed: 21 September 2023
Kimberly
United StatesThe ac unit was not working right, the screen for the temp gauge was cracked and we couldn't see how to start the ac so the room didn't have the air flow I wanted.
I enjoyed the room, the bed was very comfortable and the breakfast was very tasty. I wish we went down stairs a little sooner to enjoy the breakfast sooner since it ended at 10 am.
Stayed in September 2023
Reviewed: 11 September 2023
Cyndi
United Statesproximity to where we were going, free breakfast
Stayed in August 2023
Reviewed: 8 August 2023
Sinnott
United StatesLobby was under construction.
Breakfast was great, facility was very clean!
Stayed in August 2023
Reviewed: 8 August 2023
Andreadem
United StatesVery comfortable and clean. Close to the airport. They gave us a to-go bag with muffins, fruit and water which was a nice touch as we had to leave before breakfast.
Stayed in July 2023
Reviewed: 13 July 2023
Gargon
United StatesPrice.
Breakfast and location.
Stayed in June 2023
Reviewed: 19 June 2023
Yvonne
United StatesUpkeep in the pool area lacked a little bit. When we came down for breakfast at 940 (ends at 10) the worker was taking everything away and not bringing anything out. So we had toast, cereal and juice to choose from. Breakfast is till 10, that's when you should start to clean up, not 20 minutes before
Even though "construction" was going on you wouldn't even know. Easy access to highway, close to food and shopping.
Stayed in June 2023
Reviewed: 12 June 2023
Nicole
United StatesThe staff at the front desk was on a personal call the entire time I was trying to check out.
The hotel was immaculate and very comfortable.
Stayed in June 2023
Reviewed: 1 June 2023
Sharon
United StatesThe smell when u enter the hotel And the smell in 304 br
Staff was very helpful had a little issue but it was taken care of . I had two rooms 1 was extremely clean the other needed a lil love n smell a lil funny But overall good 👍
Stayed in May 2023
Reviewed: 4 May 2023
James
United Statesmy room window was along a busy highway so it was noisy all night
very convenient for return to airport. great breakfast. very clean despite renovations.
Stayed in May 2023
Reviewed: 11 April 2023
Nanylovenoel
United Statesit’s good I like the pool for my kids and the breakfast it’s really good.
Stayed in April 2023
Reviewed: 18 March 2023
Jane
United StatesBreakfast was not up to parr
The room but especially the bed was very nice
Stayed in March 2023
Reviewed: 14 March 2023
Hama
United Statesvery clean
Stayed in March 2023
Reviewed: 13 March 2023
Everett
United StatesBarn door on the bathroom.
Breakfast was great.
Stayed in March 2023
Reviewed: 9 February 2023
Cash
United StatesA couple of staff members were not very cheerful, seemed like they weren’t very happy people.
excellent fitness room, well maintained, and very clean. We left before breakfast was set out so can’t comment on breakfast. Room was very clean.
Stayed in February 2023
Reviewed: 28 December 2022
Anthony
United StatesDid not utilize/see pool or gym, but the room and rest of facilities were in very good condition. They are in process of updating plumbing to shower and new carpeting. While our room will be part of the update, shower/ carpeting were in very good condition. Like a place that stays ahead of problems/issues.
Clean, personable and helpful staff, good breakfast
Stayed in December 2022
Reviewed: 26 September 2022
Kelvin
United StatesStaff had ncao record of our Booking.com reservation. They charged a second time for a room we had already paid for through Booking.com. Booking.com had to make it right for us with a refund as the hotel refused to acknowledge there was a problem.
Hotel is clean and modern.
Stayed in August 2022
Reviewed: 8 September 2022
Athena
United Statespool hours.
location, cleanliness, great breakfast decent pool and hot tub.
Stayed in August 2022
Reviewed: 14 June 2022
Debbie
United StatesRoom was very clean but had somewhat of a slight musty smell.
Loved location very accessible to highway and airport, view from room was great room faced back of property viewing trees skyline and lawn. grounds clean. Breakfast was good and fresh. variety. changing the way they do the eggs each day and the type of breakfast meat available is great. shuttle service from the airport. Drivers were pleasant and just very kind and helpful. Front desk staff were awesome. The shuttle service the following morning took me to the rental car company and waited to be sure all was ok until I got my car.
Stayed in June 2022
Reviewed: 3 May 2022
Jill
United StatesRoom decor dated
Breakfast was the same as other Hampton Inns with the basics.
Stayed in May 2022
Reviewed: 4 April 2022
Shanice
United Statesn/a
pool
Stayed in April 2022
Reviewed: 13 March 2022
Henry
United StatesThis is more of a bummer than a complaint - we were notified a couple days before our stay that the pool and hot tub were down for maintenance for the week during our stay. That was unfortunate considering that having a pool and spa were big influences why we booked at that hotel. At time of notification, we could no longer change our booking with out a substantial financial penalty. Now, I understand that it happens and as I say, it was more a bummer than a deal breaker, so it would not negatively influence me from staying here again.
The staff at the front counter were very helpful and nice. I had a logistics issue with a rental car early and needed a ride back to the hotel, then needing transport to the airport the next day. Their shuttle was able to pick me up at the airport rental, take me back to the hotel, then the next morning they got me to the airport. This saved me a day's rental fee. The location is great, about five minutes from the airport and easy to find.
Stayed in March 2022
Reviewed: 10 February 2022
Juan
United Statesthe coffee makers need to be cleaner!!! wife drank and got sick from it being dirty.
the breakfast and pool area were great!!!
Stayed in January 2022
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