Think of the lobby furniture could be updated . Kinda sets off as worn . Bc the rest of the hotel is fantastic!

Very nice - friendly staff Clean

Stayed in April 2024

Location, very comfortable bed, spacious clean room

Stayed in April 2024

The shuttle service. Was unreliable and not well communicated. Not told prior to arrival, so paid for Uber? Despite several attempts to call at train station for collection, they either didn't answer at the hotel, hung up, or then took over an hour on two occasions to arrive.

The coffee was good. The room size was great. The breakfast, although very busy and we struggled to get a seat at times, it had a good variety. But when you ask three different members of staff if breakfast will start earlier on Marathon day to be told 3 different times. This is frustrating and annoying and not great for runners' prep. So future going forward, please have one time and communicate.

Stayed in April 2024

Its a Good Hotel for value for money, of course, being near to the airport area its a quiet neighborhood. They are swift in service, have a good airport shuttle and are near the subway to access the city.

Stayed in April 2024

Not many restaurants nearby

Our room was perfect and the breakfast was very good.

Stayed in April 2024

The restaurant had no signage. Bill was confusing.

The comfort of the room was great. Having my own thermostat was a plus.

Stayed in April 2024

N/A

I relay enjoyed breakfast with lot's of options to choose from. The breakfast area was very tidy and clean. I have enjoyed the option that I was able to eat warm breakfast vs just having coffee with muffin.

Stayed in March 2024

It was in a weird area with not much around, the door on the side wasn’t locked so anyone could walk in and think it’s ridiculous to have to pay an extra $20 a night for parking. If I’m spending the night the parking should be included or stated somewhere that it’s not.

It was clean and relatively up to date

Stayed in April 2024

The check-in area is a bit cramped. There were many people and their luggage all in the same space trying to do the same thing. Service was quick enough that everyone was through in a reasonable amount of time. There was also a water leak in the main hallway to the elevators. This was also right outside the breakfast area so everyone walked through (around) it daily. The neighborhood surrounding the hotel is very industrial and not conducive to taking a short walk to a bar or restaurant. The road is on is wide and busy, so your best bet is to get an Uber/Lyft to go where you like.

Its location near the airport was convenient. We took an Uber from the airport and it was inexpensive and quick. The hotel was easy to spot from a distance. It was good to see airline crew checking in at the same time. If it's good enough for them, it's good enough for me. They were kind enough to hold our luggage (for free!) while we explored the city after check-out on our last day.

Stayed in March 2024

Comfortable, clean, friendly staff.

Stayed in April 2024

N/a

Close to the airport with an excellent shuttle service

Stayed in April 2024

I still haven’t received my deposit back

Stayed in April 2024

Break

Ease of location

Stayed in April 2024

I stayed for one night for a layover. The location and the airport shuttle were convenient, rooms were good

Stayed in April 2024

Nothing further to add

Great for our first night in Boston and was great value for money. Went into the city for the next few nights but was a great first start. Nice gym facility that I needed for the marathon.

Stayed in April 2024

Arranging for parking is quite disorganized. Shuttle from the airport extremely crowded and borderline unsafe.

Stayed in April 2024

I enjoyed the breakfast. The staff was helpful and friendly and the room was clean and as described. Extremely convenient.

Stayed in April 2024

Nothing.

Grabbed breakfast before heading to airport for early morning flight home. very convenient location to airport was the reason we choose it.

Stayed in April 2024

Front office staff is not nice

Stayed in April 2024

The restaurant on the premise messed up my order 3 times before the right food came out. The waitress did comp our check which was very nice of her to do.

Stayed in March 2024

None

The hospitality

Stayed in April 2024

It would be a good idea to install two small benches in front of the sliding doors when waiting for the shuttle at the hotel. One on each side. The shuttle takes a long time for picking up at Wood Island as well. You definitely need to work with the city to install benches on Bennington street. The shampoo/rinse/wash soap dispensers in the shower should be relocated to the rear of the bath wall. They are very bothersome on the side wall. The handicap bar should also be relocated towards the rear where it doesn’t get in the way when showering. We hit ourselves several times on the elbows when trying to move around the shower.

We had a good stay at the Hampton. Breakfast meals were great. The evening bar was convenient. Sandwiches were good.

Stayed in April 2024

Pricey

Great location

Stayed in April 2024

view

shuttle

Stayed in April 2024