3579 Hacks Cross Road, Memphis, TN 38125, United States
#124 of 180 hotels in Memphis
Guests' ChoiceBased on 280 hotel reviews
6.7Cleanliness
7.4
Comfort
7.4
Location
8.2
Facilities
7.1
Staff
7.8
Value for money
7.1
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End of dialog contentReviewed: 18 April 2024
David
United StatesDid not like the extra $100 charge for incidentals which is added upon check-in as this was not communicated up front. it was refunded promptly after we checked out {within 2 days}.
The room was quite large and seemed reasonably well maintained. The breakfast was typical hotel food {cereal, waffle maker, etc.} so we went out for breakfast. Parking lot monitored in the evening which was good but also concerning in that it was necessary.
Stayed in April 2024
Reviewed: 16 March 2024
Pat
United StatesSomeone was smoking weed in the hotel. The smell was very strong!
It was good.
Stayed in March 2024
Reviewed: 29 June 2023
Mcclatcher
United StatesThe room could have been a little bigger
The room was nice just a little small.
Stayed in June 2023
Reviewed: 14 May 2023
Avazbek
Uzbekistanroom and appliances very old. carpet was not clean
nice location, not the best though
Stayed in May 2023
Reviewed: 24 April 2023
Dane
United Statesoutdated
good service
Stayed in April 2023
Reviewed: 7 February 2023
Alisha
United Stateswe had a loud neighbor so we barely had any sleep. multiple calls to front desk were made
the area was nice and the beds were pretty comfy
Stayed in February 2023
Reviewed: 25 January 2023
Larry
United StatesBeds were a little stiff for me. A/c didn't work as desired.
Good location and friendly staff.
Stayed in January 2023
Reviewed: 19 January 2023
Tonia
GeorgiaThe bedding wasn't the softest it's a little hard
The location in the cleaners
Stayed in January 2023
Reviewed: 17 January 2023
Velisa
United StatesRoom was cold
Location
Stayed in January 2023
Reviewed: 19 December 2022
Allen
United States1. Not enough towels and face towels in room 2. Had to ask for more tissue 3. The breakfast staff was ridiculous 4 breakfast not good very dissatisfied
The desk clerk was very nice and friendly.
Stayed in December 2022
Reviewed: 16 August 2022
Bernia
United StatesRoom could've been a little bigger
Breakfast was ok.
Stayed in August 2022
Reviewed: 9 August 2022
Mikaljay
United StatesExcellent
Stayed in August 2022
Reviewed: 1 August 2022
Sade
United Statespool and pool area could’ve been a little cleaner along with the bathroom sink draining a little slowly
Our check in per KaJurica was awesome She was professional very informative about the hotel and was eager to lend a helping hand. I’m normally skeptical about hotels in memphis because of fear of encountering with an unprofessional staff but this place definitely removed my fears and replaced it with confidence and professionalism like never displayed
Stayed in July 2022
Reviewed: 24 July 2022
Mooneyham
United StatesBeds were very hard
Everyone was friendly
Stayed in July 2022
Reviewed: 1 July 2022
Brenda
United StatesThe hall outside the rooms was extremely warm.
it was in a fairly safe area of Memphis
Stayed in June 2022
Reviewed: 18 June 2022
Chris
United Statesneed four pillows in the double rooms instead of three and needs better quality pillows
Stayed in June 2022
Reviewed: 6 June 2022
Jessica
United Statesour toilet was not clean and the breakfast tasted really bad like rubber.
staff was super friendly and for the most part was clean.
Stayed in June 2022
Reviewed: 23 May 2022
Marquisha
United StatesThe staff took forever to answer the phone when trying to confirm booking information also when trying to check in and out.
The location was convenient
Stayed in May 2022
Reviewed: 23 March 2022
Tina
United StatesRoom needing upgrading. No hair dryer in room. Had to request one be brought.
Location of hotel
Stayed in March 2022
Reviewed: 2 February 2022
Gursheel
United StatesBuisness center was not operating manager did not ask if could help in any way
breakfast
Stayed in January 2022
Reviewed: 26 January 2022
Dennis
United StatesHotel short staffed. No blanket was on the bed, just a sheet combination. I requested blanket from front desk and was told none was available.
Stayed in January 2022
Reviewed: 12 January 2022
Takia
United StatesBreakfast ends at 9am. I would like if Breakfast ends at 9:30am.
The property has a big room and is very spacious.
Stayed in January 2022
Reviewed: 4 January 2022
E
United StatesNot up to Hampton standards. The hallways, elevators and lobby area were not clean. The floor in our room needed to be mopped. Breakfast was limited. There was no plastic bag for the ice bucket. it was noisy.
convenient to stores and restaurants beds were comfortable
Stayed in January 2022
Reviewed: 3 January 2022
Vickie
United StatesSmell of smoke in non smoking areas. Tvs didn't work. Staff didn't clean room my whole stay. No fresh towels until I asked.
Closeness to the job. Staff was friendly and helpful. Facility was clean.
Stayed in December 2021
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