Reviews of Holiday Inn Express - Newark Airport - Elizabeth by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1128 Spring Street, Elizabeth, NJ 07201, United States
#4 of 27 hotels in Elizabeth
Guests' ChoiceReview Score
Based on 1506 hotel reviews
7.9Score breakdown
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Cleanliness
8.3
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Comfort
8.4
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Location
8.3
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Facilities
8.0
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Staff
8.3
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Value for money
7.7
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Free Wifi
8.0
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Reviewed: September 11, 2025
Melissa
United States31 Reviews5 helpful votes7.0“Close to airport”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
Paying for parking
Close to the airport, breakfast was a plus
Stayed in September 2025
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Reviewed: September 11, 2025
Abel
United States1 review7.0“All was fine”- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
Run down.
Location and shuttle
Stayed in September 2025
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Reviewed: September 6, 2025
Neva
United States13 Reviews4 helpful votes8.0“Perfect for our layover.”- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
Sidewalk in front of property non-existent. We walked to a restaurant in the north end. Receptionist told me there was no where I could walk to for dinner. ( maybe 15 minutes is too far for many people?)
Close to airport. Good shuttle arrangements. Directions nice and clear.
Stayed in September 2025
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Reviewed: September 4, 2025
Linda
Australia31 Reviews8 helpful votes9.0“Great location”- • Leisure trip
- • Group
- • Standard Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Air conditioner had a whistle
Airport vicinity
Stayed in August 2025
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Reviewed: August 26, 2025
Yuriy
United Kingdom22 Reviews2 helpful votes8.0Very Good- • Business trip
- • Solo traveler
- • Standard King Room
- • Stayed 1 night
they couldn't do a business invoice, cause I used booking.com to pay. Other hotels did that with no problem.
overall it's good
Stayed in August 2025
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Reviewed: August 26, 2025
Rashad
United States4 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room - Disability Access
- • Stayed 2 nights
- • Submitted from a mobile device
Close to Airport
Stayed in August 2025
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Reviewed: August 26, 2025
Sonia
United States47 Reviews1 helpful vote8.0“Convenience because of proximity to airport and the fact that the hotel offer free shuttle service”- • Leisure trip
- • Family with young children
- • Standard Room with Two Queen Beds
- • Stayed 1 night
Shuttle that supposed to do rounds every 1/2 hour, took an hour to come to the airport to pick us up, we were so tired since it was after 8:30 pm Tub in bathroom needs to be updated, it clogs, I did want to use it because of the water not flowing.
check in went fast and staff was very nice
Stayed in August 2025
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Reviewed: August 20, 2025
Robin
Germany9 Reviews7.0“Good hotel when stranded at airport.”- • Solo traveler
- • Standard Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Got stranded at Newark Airport and really wanted a beer when I finally arrived at hotel but no liquor license!!
Free breakfast, free shuttle bus to airport.
Stayed in August 2025
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Reviewed: August 19, 2025
Barbara
United States133 Reviews8 helpful votes7.0Good- • Leisure trip
- • Couple
- • Standard Room with Two Queen Beds
- • Stayed 1 night
Shuttle service was good
Stayed in August 2025
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Reviewed: August 15, 2025
Aamer
Pakistan32 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Airport Shuttle service should be improved
Overall a good experience, specially the receptionist in the morning
Stayed in August 2025
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Reviewed: August 13, 2025
Mary
Malta45 Reviews3 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Standard King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Rooms needed to be better cleaned and the hotel needs some renovation!
The location and the shuttle service make Newark airport very easy to reach. The beds are very comfortable.
Stayed in August 2025
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Reviewed: August 7, 2025
Suvendu
Mexico1 review8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
Not provides any water bottle. Pay high amounts for water bottles. No in-house restaurant
Clean and comfortable
Stayed in August 2025
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Reviewed: August 5, 2025
Yaneli
United States2 Reviews7.0“Simple and fast check in. Clean rooms for the most part. Had a good rest.”- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
The elevator. It took forever to stop and the sensor did not seem to recognize there were people still walking into the elevator. It scared me a couple times and some other guests.
I Liked the shuttle to and from the airport. The breakfast selection was good could use more sugar free and gluten free options for people.
Stayed in August 2025
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Reviewed: August 5, 2025
Molly
United States27 Reviews3 helpful votes8.0“Clean, convenient stay near Newark airport”- • Leisure trip
- • Solo traveler
- • Standard King Room
- • Stayed 1 night
N/A
Solid airport hotel that met all expectations. Close to Newark, free airport shuttle, clean, comfortable rooms, friendly staff, nice breakfast. If you need a quick airport stop near Newark at a good price, this fits the bill.
Stayed in August 2025
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Reviewed: August 5, 2025
Gesa
Sweden12 Reviews8.0Very Good- • Business trip
- • Solo traveler
- • Standard Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast is great but it is served on paper plates with plastic cutlery. In the end, this causes a lot of garbage and feels not very environmentally friendly
Great location if you have a layover at EWR. Easy to book, very nice staff and easy to get to with the free airport shuttle. Also very appreciated is the complimentary breakfast
Stayed in August 2025
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Reviewed: August 3, 2025
Jacquemet
United States2 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
The waiting for the shuttle at the airport was way too long
Confortable bed and quiet Breakfast With lot of choices Nice employees
Stayed in August 2025
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Reviewed: July 4, 2025
Guenther
Austria24 Reviews1 helpful vote8.0“All you can expect for a stopover”- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 1 night
Shower in the bathroom is basic though this is kind of standard for the US
Perfect distance to EWR airport for a stopover. Transfer by the complimentary airport shuttle worked out well. Breakfast was good. Staff was helpful and friendly. Room was clean and our wish for two rooms next to each other was fulfilled
Stayed in July 2025
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Reviewed: June 30, 2025
Kelly
Canada14 Reviews8.0“Very enjoyable stay.”- • Leisure trip
- • Travelers with friends
- • Standard Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
We had a lot to do in New York and didn’t realize that Jersey was so far away.
It was quiet and clean. Wonderful breakfast.
Stayed in June 2025
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Reviewed: June 29, 2025
Michelle
United States2 Reviews7.0“Very easy and convenient place to stay when flying out of Newark airport.”- • Leisure trip
- • Family with young children
- • Standard Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Shortage of parking
Didn’t have it
Stayed in June 2025
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Reviewed: June 22, 2025
Baker
United States1 review8.0“It was okay and we were safe for the night.”- • Leisure trip
- • Family with young children
- • Standard Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Have staff that can speak English that I can understand and be friendly. A nice smile goes a long way. I have stayed at many IHGs through the years and am a rewards member & I was not recognized as one.
It was okay. Most everything was gone before we got there. We were late, arriving just before closing time. The coffee was excellent.
Stayed in June 2025
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Reviewed: June 21, 2025
Asineth
United States84 Reviews15 helpful votes8.0“Hotel itself is great. But the shuttle doesn't drop you off at the airport terminals.”- • Leisure trip
- • Family with young children
- • Standard King Room with Sofa Bed
- • Stayed 1 night
This is a complaint about Newark Airport, but also a little about the hotel's lack of communication: the airport shuttle does NOT drop you off at the terminal, but instead at the "air train" station, so you still have to lug everything (kids included) to the actual terminal. I assume this is some back-alley deal with the cabs so that people will choose to spend the money on a cab to get dropped off at the terminal instead of using the free (and mass-ish transit) shuttle options included in the hotel rates. Anyway, this was never communicated to us during the booking process and truth be told, I probably would not have booked the hotel had this been made clear.
The hotel was fine - it's an airport hotel so it meets all expectations by being in close proximity to the airport and it was clean, comfortable, and expectedly equipped (ie, fridge, coffee, TV). The beds were comfortable and the rooms were large (we stayed in King + Sofa Bed combo). The staff were absolutely incredible - I hope Holiday Inn treats their people well, becuase all over the world the Holiday Inn (usually Express) staff go above and beyond.
Stayed in June 2025
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Reviewed: June 19, 2025
Sandra
United Kingdom3 Reviews8.0“Handy for a quick transfer from Newark Airport.”- • Leisure trip
- • Couple
- • Standard King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Cost of taxi to Brooklyn Pier
The shuttle bus to/from the airport made for an easy transfer after a long day travelling.
Stayed in June 2025
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Reviewed: June 18, 2025
Asineth
United States84 Reviews15 helpful votes9.0“Clean rooms, very friendly and competent staff”- • Leisure trip
- • Family with young children
- • Standard King Room with Sofa Bed
- • Stayed 1 night
The shuttle does NOT take you to the airport terminal, it takes you to the airtrain entrance. This is NOT clearly evident on the hotel website or the during the booking process. This inconvenience itself is not the hotel's fault (it appears to be a policy of the airport), but it is absolutely outside of the norm for every other airport shuttle service I have experienced and to be quite honest, I would *not* have stayed here had I known this was the case. While it is not a horrible situation or process, it is just inconvenient enough (and NOT something I planned around because this was NOT communicated to me at all until I got on the actual shuttle itself) to push the equation into the "not worth it" side of the scales for me and my purpose in staying at that hotel that night. Again, while the actual sitation is NOT Holiday Inn's fault, the fact that I was never told or warned that this was the situation prior to booking (or even getting on the shuttle) *is* Holiday Inn's fault, and that sort of gray-level dishonesty (lies of omission) leaves a bad taste in my mouth for the entire experience.
The hotel itself was great: the staff was friendly and efficient, the rooms were large and comfortable, everything was clean and completely functional.
Stayed in June 2025
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Reviewed: June 17, 2025
Katherine
United States10 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
I left an item behind and attempted to contact the hotel to send it to me(less than24 hrs of leaving). They never responded.
It was comfortable and close to the airport
Stayed in May 2025
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