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Reviews of Hampton Inn Phoenix-Chandler 3 stars

7333 West Detroit Street, Chandler, AZ 85226, United States

#27 of 41 hotels in Chandler

Guests' Choice

Review score

Based on 138 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.6

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    5.6

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Showing 1 – 25

  • Reviewed: 17 April 2024

    8.0
    Good hotel in a good location. Just challenging to get to from I-10 South.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    The waffle maker was out of order, The faucets in the bathroom was at an angle, making it difficult to use. The shower head was faced towards the door and water spilled onto the floor when we turned the faucet on to lett he water warm up.

    The room was a good size and location is close to the main road. I was happy with the customer service provided by the front desk employees.

    Stayed in April 2024

  • Reviewed: 6 March 2024

    8.0
    nice but expensive
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Mobility and Hearing Access/Non-Smoking
    • Stayed 3 nights

    Linens. breakfast selections. Ice machine location

    Friendly helpful staff

    Stayed in March 2024

  • Reviewed: 31 December 2023

    8.0
    Good for a quick stay.
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast eggs were dried out and not good.

    Good location for our intended purposes.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    9.0
    Great Spot for short stay
    • Leisure trip
    • Couple
    • King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    A little noisy on 1st floor room. Lots of maintenance going on.

    Friendly, helpful staff. Comfy bed and linens. Pet friendly with spots to walk.

    Stayed in December 2023

  • Reviewed: 22 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The elevators were a little dirty, and I could hear everything from the pool below my room

    Early check in was available which I appreciated

    Stayed in October 2023

  • Reviewed: 8 October 2023

    8.0
    My family and I enjoyed our stay.
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Due to some upgrades being done there were a few times the was an extremely loud jolting bang that scared the absolute crap outta my kids.(Outside of that it was very quiet).

    The staff was super friendly. The facilities were clean. They offered an amazing breakfast variety which my kids loved. The facility was very easy to find.

    Stayed in October 2023

  • Reviewed: 8 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A c unit wasn't working properly so room wasn't getting as cold as usually does.

    Customer service was outstanding, very friendly environment.

    Stayed in August 2023

  • Reviewed: 13 July 2023

    7.0
    Pay extra for Parking?
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pool was unusable, water was green! And I was looking forward to spending some time in the pool. The days are hot in Arizona and a cool pool is a must. They are also charging $15 for parking. I can see this for down town locations, but not on the suburbs. As a matter of principle this is a deal breaker. This should be included in the price of the room not an extra charge. I will not stay at any Hilton properties due to this new policy. Make sure to check the property parking policies before booking!

    Nice clean, comfortable room.

    Stayed in July 2023

  • Reviewed: 17 March 2023

    9.0
    great
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    location

    Stayed in March 2023

  • Reviewed: 1 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The price was too high

    Stayed in February 2023

  • Reviewed: 16 October 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Parking was $15. No clue why...regular hotel parking lot.

    Staff was friendly. Room was clean and quiet. Bed was very comfortable.

    Stayed in October 2022

  • Reviewed: 5 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    American Flag out front was nearly destroyed. man game y should be more aware of that.

    nice place.

    Stayed in September 2022

  • Reviewed: 21 June 2022

    7.0
    I was very thankful for the air conditioning.
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 2 nights

    Cleaner pool. I forgot to tell the front desk we had ants coming out of the hole at the corner of the tub and the wall. I plugged it up with my photo tape.

    Breakfast was sub par, the previous weekend in Palm Springs and their breakfast was 10x better. I pulled a long stringy clump of hair out of the pool. I thought the staff was very friendly and the room was great!o

    Stayed in June 2022

  • Reviewed: 31 May 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They charge for parking

    Stayed in May 2022

  • Reviewed: 12 April 2022

    9.0
    Superb
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    walking distance for all our needs

    Stayed in April 2022

  • Reviewed: 5 April 2022

    9.0
    Everything was good just disappointed from previous 😕 stay missing stuff
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Jacuzzi was cold 🥶

    Location is good 👍 clean comfy bed 🛌 & free breakfast

    Stayed in April 2022

  • Reviewed: 27 March 2022

    9.0
    Chandler AZ
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    When we arrived and got keys to our room, our room hadn't been cleaned. We waited for over a hour for someone to clean it. The hotel pool had a broken heater, so swimming was very cold and no hot tub.

    It was convenient to major highways.

    Stayed in March 2022

  • Reviewed: 1 March 2022

    9.0
    The location was perfect plenty to do walking distance, friendly staff. Room washing and clean.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The price was a high but there was an event going on that weekend. The pool was closed. Rooms weren't clean regularly.

    Staff was friendly, breakfast options plentiful. The location was great.

    Stayed in February 2022

  • Reviewed: 10 January 2022

    9.0
    Superb
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No windows open

    Easy check in

    Stayed in January 2022

  • Reviewed: 7 January 2022

    8.0
    Over despite the problems it was a good stay.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We woke up the next morning with no hot water at all the tap water was very cold due to cold weather outside. We could not adjust the AC temp to put it cooler than 75 and the room felt stuffy we were uncomfortable during the night.

    Nice accommodations, we like to the property well maintained and the location was convenient to restaurants.

    Stayed in December 2021

  • Reviewed: 5 January 2022

    8.0
    A nice hotel to stay Would stay there again.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    first night was ok room would not cooldown, AC stayed at 75 too warm for us. Woke up the next morning to no hot water. Plummers on the way that morning. 2nd night stay 5 days later (returning trip) had to be moved to another room as TV did not work, ( front desk clerk had forgotten about that 🙄) otherwise 2nd room was great.

    Very nice hotel and great breakfast. comfortable beds, clean rooms.

    Stayed in December 2021

  • Reviewed: 3 January 2022

    8.0
    Can someone help me to collect my points
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Am a Hilton member but didn't get any points for stay. Went back to hotel to get printed copy of receipt & clerk said he couldn't get an option to place points?? Why is it such a hassle to get points when you are already a member since. Nov. 2020

    A warm clean bed & bath after 3 days driving straight thru while having allergies fits

    Stayed in January 2022

  • Reviewed: 2 January 2022

    9.0
    Pleasant stay.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Breakfast was typical (cold cereal, toast, pancake maker was available), fresh fruit, juice, coffee. Clean, updated, pleasant.

    Stayed in December 2021

  • Reviewed: 18 December 2021

    8.0
    Friendly staff, good location, comfortable room
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    One of my towels was dirty, water in the room would have been a nice greeting

    Room was nice, suited my needs

    Stayed in December 2021

Showing 1 – 25

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