Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Hampton Inn Phoenix-Midtown-Downtown Area 3 stars

160 West Catalina Drive, Encanto, Phoenix, AZ 85013, USA

#12 of 141 hotels in Phoenix

Guests' Choice

Review score

Based on 108 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9

  • Comfort

    9

  • Location

    8.9

  • Facilities

    8.9

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    8.8

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 74

  • Reviewed: 6 June 2018

    10
    We stayed here because it was convenient to the hospital...
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    We stayed here because it was convenient to the hospital where our granddaughter was. However, our stay for 3 days was so nice that we plan to stay here whenever we are in Phoenix. The room was clean, the beds were wonderful, and the staff was very helpful.

    Stayed in June 2018

  • Reviewed: 29 May 2018

    5.8
    If you want a hotel with so-so clean rooms, a friendly staff & good breakfast, this one's for you.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We started to get set up in our room and went to pull the covers back on one bed and there were a couple hairs on the sheets so we tried the other bed and pulled back the comforter there was more hair including pubic hair. I went to the front desk and the gentleman apologized and gave us another room (no more 2 queen beds rooms so got a room with a queen bed and sofa bed..ugh) and he offered a couple drinks from the 'sweet shop'. Headed back up and got to the new room, first thing we did was pull the covers back and was shocked to find even more hair! Long and short hair with black lint all over bottom sheet especially towards bottom of bed. Too tired to move rooms again (with a baby), we just decided to lay on the top sheet and shake out the comforter and deal with it. Next morning, I decided to run a quick load of laundry so went downstairs to find it and with no luck, I asked the front desk lady and she said it was upstairs on the 2nd floor. So, I headed up there thinking it would be right off the elevator but instead it was all the way at the end of the hallway set back in a small room which was a little sketchy.

    The front desk staff was really nice. The breakfast had lots of options, fully stocked and helpful staff.

    Stayed in May 2018

  • Reviewed: 23 April 2018

    5.4
    It took long time for replenishing the breakfast trays,...
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights

    It took long time for replenishing the breakfast trays, there was a gap form 15-20 minutes where there was no breakfast but a bunch of cold boiled eggs, it is unacceptable waiting for this long for having a bite in the morning before heading to do business. It is at a short distance from Downtown but yet, it si 15 minutes of wasted time.

    Stayed in April 2018

  • Reviewed: 3 April 2018

    8.3
    Comfortable Clean and Centralized.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Small parking spaces and bad coffee.

    Centralized location, comfortable beds, clean, good breakfast, friendly staff, close to shopping plazas, free WiFi, pool and Jacuzzi open till midnight.

    Stayed in March 2018

  • Reviewed: 21 March 2018

    3.3
    Never again.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights

    The room was filthy. Bathroom stank of urine. Urine stains around the top of the toilet bowl. Shower was leaking and dripped loudly all night. Coffee stains (I hope) around the sink. More stains on the doors and doorframes. The complimentary wifi was not good enough (I didn't know they had a 2-tier wifi system and at $200 a night this is a bit of a joke) and I ended up using my phone as a hotspot. I wanted to get breakfast both mornings but I didn't know where it was or what times it was available. On check out, the staff member checking me out was awful. No greeting, no "was everything all right with your room" no chance to tell her the issues, she just took my card then said, "did you want anything else?" and I was completely flabbergasted. For over $200 a night, I would actually have been upset if I'd had this experience in a $70 a night hotel. The hygiene was really the thing that appalled me the most.

    There were four walls and a roof.

    Stayed in March 2018

  • Reviewed: 21 February 2018

    9.2
    Easy access, free parking on site, quiet area, not far away...
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Easy access, free parking on site, quiet area, not far away from downtown / major highways, friendliness of staff (especially reception and breakfast room), fresh fruits salad for breakfast (9.9), comfy beds. Second stay within a week.

    Stayed in February 2018

  • Reviewed: 15 February 2018

    9.2
    Easy access, free parking on site, quiet area, not far away...
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Easy access, free parking on site, quiet area, not far away from downtown / major highways, friendliness of staff (especially reception and breakfast room), fresh fruits salad for breakfast (9.9), comfy beds.

    Stayed in February 2018

  • Reviewed: 4 February 2018

    10
    Peaceful
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    That a lot of the restaurants around closed early

    Everything about our stay here. It made it very pleasant, since we came to see a relative at the hospital

    Stayed in February 2018

  • Reviewed: 22 January 2018

    6.7
    Good Place but it could be better
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The Bathroom Sink was not draining and I had to complain twice in 2 days for them to fix.

    The location was nearby to most of the attractions and other places.

    Stayed in January 2018

  • Reviewed: 17 January 2018

    8.5
    Very safe space to leave my car between flights in and out...
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Difficulty getting ride from the airport because the front desk person did not bother to listen to my request.

    Very safe space to leave my car between flights in and out of PHX.

    Stayed in January 2018

  • Reviewed: 13 December 2017

    9.6
    Great hotel in the downtown area
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The staff was great. The night manager helped us get to the train to make it downtown for a concert. He gave us exact directions and it was perfect. Breakfast was excellent. This is an older hotel, but it is very clean and looks like it has been recently renovated.

    Stayed in November 2017

  • Reviewed: 28 November 2017

    9.6
    Everything we needed at a very reasonable price.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    The hallway carpets were worn and stained. The housekeeping staff didn't come back to clean our room after we took down the "do not disturb sign" at lunchtime.

    Room was spacious and very quiet. (Avoid rooms facing north at the east end of the building--they overlook the pool, which is open until midnight.) Beds comfortable. Free: wi-fi, parking, breakfast, water bottles, coffee/tea, cookies, and fruit in the lobby; fridge and microwave in the room, very friendly front desk staff. Perfect location for our needs, near museums, friends, restaurants.

    Stayed in November 2017

  • Reviewed: 18 November 2017

    8.8
    would stay here again
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Softer mattress and more lights in parking lot. Bathtub had dings in it. Stool seat was broken

    The lobby was super stocked with conveniences and staff was extra helpful and friendly

    Stayed in November 2017

  • Reviewed: 16 October 2017

    7.5
    passing through during a roadtrip
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    N/A

    traveled to Phoenix for 2 nights at the start of a roadtrip throughout AZ with a friend. the staff was super friendly and helpful and gave us complimentary bottles of water upon arrival and departure. the breakfast staff was friendly and helpful along with having a good selection for breakfast. They also serve cookies everyday starting at 3pm. The beds were super comfortable and the bathroom was a decent size. I would stay here again if I am coming to Phoenix

    Stayed in October 2017

  • Reviewed: 29 August 2017

    7.9
    Our stay was more than comfortable, and breakfast was GREAT!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    N/A

    Proximity to GCU was perfect. The sweet lady stocking breakfast was an added plus. Sadly, I forgot her name. We needed to dash out without breakfast, and she directed us to the desk where there were bagged snacks, which were PERFECT. The following morning, she attended to our every need!

    Stayed in August 2017

  • Reviewed: 8 July 2017

    7.9
    We were glad we were only there for a short time, we were bored.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There wasn't much to do around there. Your downtown area should have more entertainment. I'm from Cincinnati and our area downtown is very busy even on a Sunday.

    The breakfast was great. Better selection than most.

    Stayed in June 2017

  • Reviewed: 19 May 2017

    9.6
    breakfast was nutritious and good variety.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    parking lot was a little dim and not secure. one of the back entry would not open with entry key

    breakfast was nutritious and good variety. front desk courteous and hospitality gifts were appreciated: cold bottle of good tasting water and a large cookie for late arrivals. location close to the St Joseph's Hospital.

    Stayed in May 2017

  • Reviewed: 17 April 2017

    10
    Friendliest Staff!!!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Bed was harder than I like but that's me. It was still a quality bed and I was comfortable.

    Breakfast was better than most. And can't beat the location which is near the best restaurants in town. And this hotel knows how to hire friendly people!!! Everybody I encountered was genuinely kind.

    Stayed in April 2017

  • Reviewed: 10 April 2017

    10
    Comfortable quiet relaxing
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I think their pull should be a little bigger it's very small

    I liked the staff and the cleanliness of the room. I like the decorations they are very upbeat and very comfortable. I like the size of the room the size of a bathroom.

    Stayed in March 2017

  • Reviewed: 7 March 2017

    7.5
    very clean.
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    a little noisy. person, or persons in the room above me walked very hard. I could hear seemingly never ending walking most of the night.

    very clean. great staff.

    Stayed in March 2017

  • Reviewed: 7 September 2016

    9.2
    We loved it here and will definately be back!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    The bed was very firm and comfortable but the same could not be said for the pillows. There were four of them and they could have easily be smashed down to make one pillow.

    The grounds and the room itself were very clean. The staff, especially Seth were very helpful and friendly during our stay. The location was wonderful for the fun weekend that we had planned. The selections for breakfast were great and you can decide on whether you wanted a light or hearty meal. Other meals could easily be planned by a train ride away.

    Stayed in September 2016

  • Reviewed: 30 August 2016

    9.6
    Great place excellent value for the dollar
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    bath could have been cleaner, body hairs from previous guest

    excellent breakfast, great location, great home made cookies,staff was really good, very friendly eager to help Bed was very comfortable, quiet room.

    Stayed in August 2016

  • Reviewed: 30 July 2016

    5.4
    breakfast host was amazing!
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    the a/c went out in my room a 12:45 a.m. i called the front counter for assistance; the agent was obviously annoyed with my phone call and I felt like I was intruding on whatever she was doing at 12:45 a.m.; she brought me a key to another room to allow me to sleep with an a/c; no apologies, no nothing. the next morning at checkout I was scolded for having 2 room keys.

    breakfast host was amazing! she went above and beyond to ensure that my breakfast experience was phenomenal :)

    Stayed in July 2016

  • Reviewed: 11 July 2018

    8.8
    Good pool, wonderful staff, OK breakfast, comfortable room.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Good pool, wonderful staff, OK breakfast, comfortable room.

    Stayed in July 2018

  • Reviewed: 29 May 2018

    8.8
    My husband was in ICU so it was comfortable and convenient .
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The comforter was too heavy.

    Close to St.Joe's Hospital.

    Stayed in May 2018

  • Reviewed: 10 May 2018

    7.1
    The high price of the room
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The high price of the room

    Stayed in May 2018

  • Reviewed: 1 May 2018

    5.4
    Breakfast, and single reception staff too busy
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast, and single reception staff too busy

    Stayed in April 2018

  • Reviewed: 23 April 2018

    9.6
    All in all we had a nice stay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pillows...they sunk in once you laid your head on them

    Some bacon would have been nice

    Stayed in April 2018

  • Reviewed: 10 April 2018

    10
    Would definitely stay at this facility again when I return to the area.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Room was very nice. Beds weee super comfortable. Price was great along w location.

    Stayed in March 2018

  • Reviewed: 1 March 2018

    10
    Everything was great!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Everything was great!

    Stayed in February 2018

  • Reviewed: 26 February 2018

    8.8
    We had a good time. We would stay there again.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Better pillows, more support.

    The breakfast was good

    Stayed in February 2018

  • Reviewed: 7 February 2018

    8.3
    I liked having breakfast available.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I thought it was overpriced.

    I liked having breakfast available. The staff was very kind and respcetful. The beds were very comfortable and clean.

    Stayed in February 2018

  • Reviewed: 24 December 2017

    10
    everything was perfect.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Nothing.

    everything was perfect.

    Stayed in December 2017

  • Reviewed: 19 November 2017

    7.9
    Fine for what we needed
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hair in the tub. Too pricey

    Night staff very friendly and accommodating

    Stayed in November 2017

  • Reviewed: 18 November 2017

    10
    Lovely and clean and roomy. Breaky was free and good quality
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Traveling as family and was not given adjoining rooms

    Room spacious

    Stayed in November 2017

  • Reviewed: 28 October 2017

    9.6
    everything
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    everything

    Stayed in October 2017

  • Reviewed: 7 September 2017

    9.2
    STAY
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was quiet, the staff was friendly and professional.

    Stayed in September 2017

  • Reviewed: 23 August 2017

    10
    It was an awesome stay!
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    An extra blanket

    The person at the desk was awesome and so very helpful!

    Stayed in August 2017

  • Reviewed: 6 August 2017

    8.3
    Overall, enjoyed our stay.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hampton's policy of no glasses in the room.

    Great breakfast with lots of options!

    Stayed in August 2017

  • Reviewed: 24 July 2017

    7.5
    Cordial staff
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cordial staff Quiet area of Phoenix Free parking

    Stayed in July 2017

  • Reviewed: 17 July 2017

    10
    Great experience to cap off a long day.
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty windows

    Classic Hampton experience. All the details from decor, greeting, coffee and cookie, toiletries, bed sheets and duvet...

    Stayed in July 2017

  • Reviewed: 8 July 2017

    10
    Onion in the eggs
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Onion in the eggs

    Stayed in July 2017

  • Reviewed: 28 May 2017

    9.6
    Great place
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    We have stayed here several times before. Every time we have found it clean, comfortable and welcoming.

    Stayed in May 2017

  • Reviewed: 13 May 2017

    10
    Comfortable, clean, good breakfast.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable, clean, good breakfast.

    Stayed in April 2017

  • Reviewed: 18 March 2017

    8.8
    Value hotel in phoenix
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Dining area was a little small

    Standard Hampton Inn breakfast choice. Cooked options were very tasty

    Stayed in February 2017

  • Reviewed: 14 February 2017

    9.6
    Breakfast was great, but the staff made it even better.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was great, but the staff made it even better.

    Stayed in February 2017

  • Reviewed: 8 January 2017

    9.6
    Great Stay
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Beverly at breakfast was great.

    Stayed in January 2017

  • Reviewed: 28 November 2016

    9.2
    Quiet and comfortable stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    n/a

    Good breakfast, comfy beds, quietness of hotel, daily fresh cookies

    Stayed in November 2016

  • Reviewed: 24 November 2016

    10
    The room was cozy, the staff was very friendly, and the...
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was cozy, the staff was very friendly, and the breakfast was amazing.

    Stayed in October 2016

  • Reviewed: 4 October 2016

    10
    Great stay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very nice staff and they had warm cookies for us! Seth was a great help.

    Stayed in October 2016

  • Reviewed: 17 September 2016

    10
    Good place to stay, near airport
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Friendly, helpful reception. Clean room/bathroom. Comfy bed, large room Breakfast choices

    Stayed in September 2016

  • Reviewed: 16 August 2016

    10
    Everything will be back again next time I come back
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everything will be back again next time I come back

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 May 2016

    9.6
    Loved the cleanliness and bed was so comfortable loved the...
    • Business trip
    • Family with young children

    The first night we stayed we called in a noise complaint 2 times and nothing was done about it. It woke our 2 year old son and we didn't get much sleep sounded like drunk people yelling

    Loved the cleanliness and bed was so comfortable loved the Neutragena products provided.

  • Reviewed: 16 March 2016

    7.1
    Close to transit opportunities.
    • Leisure trip
    • Group

    Water was turned off to the whole building for couple of hours with no previous notice. Arrived from evening out after water had been turned off went to room to find no water. Went to front desk and evening mgr stated she had posted sign about 9pm. I had checked in same day midday and no mention of water being turned off. I was offered two bottles of water to drink. I am sure prior notice was given to hotel and guests should be notified when checking in It was only a couple of hours from 11:30 to not sure when came back on but by morning it was on again. I just think management should have given enough notice.

    Close to transit opportunities. Also some food establishments within walking distance. Coffee cookies water offered by front desk staff.

  • Reviewed: 4 March 2016

    9.6
    Staff is always helpful.
    • Business trip
    • Solo traveller

    Really nothing with the hotel. This location is downtown so after 5:00 they roll the doors down. While there are many food options for breakfast and lunch there really aren't many dinner food places within walking distance unless you love Jack in the Box.

    Staff is always helpful. I had a package overnighted to the hotel and the front desk called me immediately when it arrived even though I had not mentioned a delivery. They take a lot of pride in the free breakfast. The area is always well kept and staff is alway on hand checking that everyone is well taken care of. Room was clean comfy. I like the fact it isn't overly "stylish" as some recent hotels I've stayed at. The stand for the couch is very nice for using your laptop on. Otherwise you're stuck setting at the desk or killing your neck trying to use it on the bed. Free WiFi about what you'd expect for free, while slow it was trouble free just the daily sign in,

  • Reviewed: 8 January 2016

    10
    Beverly who provided breakfast was very friendly and...
    • Leisure trip
    • Family with young children

    Beverly who provided breakfast was very friendly and hospitable. All the front desk staff I encountered were very nice and accommodating even when I needed a late check out due to a very late flight (10pm)

  • Reviewed: 3 November 2015

    7.5
    Friendly staff.
    • Business trip
    • Solo traveller

    Big stains in some of the hallways. They tried to double the price after the first night. No ppv or adult options.

    Friendly staff. Complimentary breakfast.

  • Reviewed: 27 October 2015

    9.6
    Everyone was helpful and quick to offer suggestions on how...
    • Leisure trip
    • Group

    Everyone was helpful and quick to offer suggestions on how to get to our concert & how to get to restaurants. The light rail is a block away and very convenient for sports/concerts. Clean & comfortable rooms. We would definitely come back.

  • Reviewed: 6 October 2015

    6.3
    Surprised to find this hotel is essentially right behind a...
    • Leisure trip
    • Couple

    Location. Breakfast was lame.

    Surprised to find this hotel is essentially right behind a hospital and surrounded by other medical facilities. Not great. Other hotels nearby have much nicer surroundings.

  • Reviewed: 17 February 2015

    8.3
    Very friendly and helpful staff.
    • Leisure trip
    • Solo traveller

    Location a little isolated. Not many restaurants within walking distance except a few fast food joints

    Very friendly and helpful staff. Simple but good hot breakfast available and all day complimentary hot drinks in lobby.

  • Reviewed: 25 May 2016

    8.8
    Breakfast was impressive.
    • Business trip
    • Family with young children

    Breakfast was impressive. Loved having a mini fridge in our room.

  • Reviewed: 24 May 2016

    10
    The hotel was very clean, in excellent repair and the...
    • Couple

    The hotel was very clean, in excellent repair and the personnel were also excellent.

  • Reviewed: 6 May 2016

    9.2
    Easy access to light rail, facilities was good we were only...
    • Leisure trip
    • Group

    Easy access to light rail, facilities was good we were only a able to stayvote night so didn't get a chance to use them. Tea coffee was great.

  • Reviewed: 23 April 2016

    9.6
    confort, safery, good service
    • Business trip
    • Solo traveller

    all was ok

    confort, safery, good service

  • Reviewed: 11 April 2016

    9.2
    The individual working the front desk was very helpful and...
    • Business trip
    • Family with young children

    Not much for kids to doin or around the hotel.

    The individual working the front desk was very helpful and friendly.

  • Reviewed: 7 March 2016

    10
    Location, quiet, clean, nicely designed, good breakfast,...
    • Leisure trip
    • Couple

    Location, quiet, clean, nicely designed, good breakfast, friendly staff.

  • Reviewed: 14 February 2016

    9.2
    Breakfast is good.
    • Leisure trip
    • Couple

    Breakfast is good. The staff lady is hospitable.

  • Reviewed: 9 February 2016

    5.8
    Front desk lady was friendly.
    • Leisure trip
    • Couple

    Location was way north of downtown. We thought the room was too expensive for what you get.

    Front desk lady was friendly.

  • Reviewed: 31 December 2015

    10
    Enjoyed the cleanliness of the room and the courtesy of all...
    • Leisure trip
    • Family with older children

    Enjoyed the cleanliness of the room and the courtesy of all the staff I came in contact with. Bev in the breakfast room was especially attentive!

  • Reviewed: 29 November 2015

    5.0
    wasn't clean in all and the front desk personal...
    • Couple

    wasn't clean in all and the front desk personal wasn't helpful it all.

  • Reviewed: 27 October 2015

    10
    The staff was excellent
    • Leisure trip
    • Group

    The staff was excellent

  • Reviewed: 13 October 2015

    10
    Very nice stay!
    • Leisure trip
    • Group

    Very nice stay! Clean And confortable! Close to the metro! Staff very kind and friendly! Everything was fine!

  • Reviewed: 30 June 2015

    9.6
    Staff is always accommodating and breakfasts are the best!
    • Leisure trip
    • Family with older children

    None

    Staff is always accommodating and breakfasts are the best! Love beds and baths, very comfortable!

  • Reviewed: 5 May 2015

    10
    Very good.
    • Leisure trip
    • Couple

    no significant flaws

    Very good. Central location, free parking & Internet, good rooms and helpful stuff.

There are also 37 reviews without text. These impact the overall review score.

Showing 1 - 74

Guests also reviewed these properties: