We specifically booked this location due to the proximity to the national park as well as having a pool. Well there was a good deal of issues we had with this location. Biggest being that the pool was HORRIBLE. We went in and all the lights were off and nowhere to turn them on. There was also nobody at the front desk. You could see one area closest to the steps that was clean but the rest of the pool look unkempt and gross. We finally went to step in and that pool water had to be around 50 to 60 degrees. I've swam in plenty of cold pools but this was ice water and you couldn't even think of getting used to it. Absolutely unusable. Later that night when returning to the hotel, saw some kids around the pool and the lights were actually on. Tried it again the next night and it was slightly warmer and the lights were on but still not warm enough to think of swimming in. We wanted a location pretty close to the national park but I figured surely being off a major route, you could find food to be delivered. NOPE! Even pizza places 3 miles away wouldn't deliver to the hotel so if that's important to you, keep that in mind. We asked the front desk and they said only ones that deliver is doordash which can get pricey. The shower was really rough. Very dated, panels half falling off the wall, caulk was a joke. The toilet water pressure sounded like it was going to rip the toilet off the floor but yet the shower had little pressure. The ice machine on the second floor was broken the entire stay and had to keep going to other floors to get ice. Overall, feel that the price of the property was definitely not worth it.

The room was decently clean and we liked the furniture included. There was multiple places to sit and the side tables had little shelves that pulled out to allow for more room. The breakfast was pretty decent too however the waffle maker timer was broken so you had to try and guess how long until your waffle was done. There was plenty of toppings though.

Stayed in March 2024

Cleanliness

Close to the highway

Stayed in January 2024

selection minimal, used to be better (no yogurt, bananas, toppings)

coffee was good

Stayed in December 2023

The elevator was very questionable. Needs servicing.

Price was good.

Stayed in November 2023

It had a smell in the lobby like bad food or dead animal. Also o housekeeping nor change of towels.

Nice location. Good restaurants nearby and not crowded

Stayed in October 2023

The first room we were given had a fowl odor in the bathroom. When we complained, they immediately gave us another room that was much better, except the toilet seat was broken.

Room was clean, bed comfortable, staff friendly.

Stayed in October 2023

Beds were not comfortable

Clean

Stayed in September 2023

Hallway needed vacuuming badly

Breakfast was good

Stayed in August 2023

There was a bad smell in the lobby and the first floor. Smelled a bit like sewage.

Loved the location.

Stayed in June 2023

We were charged 2 x on our credit card. We are trying to straighten that out now.

Comfy bed and room.

Stayed in June 2023

There was a bad smell in the halls way like possibly sewer smell. We could hear the people on the room above us loudly, like unsure why but have never had that happen in a hotel before. Not only there footsteps but mumbled voices as well? Didn’t help they got up at 530 am both Saturday and Sunday!

The staff was friendly and courteous.

Stayed in June 2023

staff was attentive. room I stayed in was recently updated - good job Not plush but clean, comfortable, nice. I would return.

Stayed in April 2023

the view

location

Stayed in March 2023

They kept running out of stuff at breakfast. Like milk, which seemed odd. Also the toilet was quite dirty underneath. Normally I wouldn't look but I took a bath and could see under the rim. It was clear that part hadn't been cleaned properly in a long time, which was kind of gross.

Good location. Staff mostly helpful.

Stayed in February 2023

staff are very friendly and accommodating.

Stayed in November 2022

it met my expectations!

Stayed in October 2022

Used Booking.com to book and pay for room and was told card was declined. Booked a 2nd time with Booking.com and paid with them. Was told on arrival the first booking had been cancelled. I got charged twice and am still seeking to get a credit for the first charge. Booking.com and Hampton Inn need to work out the details to get me a credit for the duplicate charge. Currently each seems to point the responsibility to the other.

Facility and breakfast were all very good, per Hampton Inn standards and care.

Stayed in October 2022

Bed and pillows were a bit too soft, toilet was EXTREMELY loud, water tasted bad.

Courteous staff, good selection at breakfast, clean and safe premises. Mexican restaurant next door is really good and convenient.

Stayed in October 2022

the cleaning ladies walked into the room at 10 in the morning

value and location

Stayed in September 2022

was old

was old but clean

Stayed in June 2022

Breakfast was ok. Location to CVNP and the city was great. Staff was a bit standoffish!

Stayed in August 2022

breakfast was not great. Fruit flies all over fresh fruit, ended at 9am

location to our destination, price, great Mexican restaurant right next door.

Stayed in August 2022

Toilet ran the whole time but I didn't hear it with the air conditioning on so no big deal. Mold around shower stall. Carpets dirty and stained.

Bed/pillow was comfortable and air conditioning worked very well. Towels nice and fluffy. Breakfast OK and location very convenient.

Stayed in July 2022

The breakfast was not good at all. The waffle machine was broken and the selection scant I could not get the bike to work in the fitness room.

The room was nice and roomy and the bathroom good.

Stayed in July 2022