2700 Green Oaks Road, Fort Worth, TX 76116, United States
#67 of 128 hotels in Fort Worth
Guests' ChoiceBased on 194 hotel reviews
7.8Cleanliness
8.2
Comfort
8.1
Location
8.5
Facilities
8.0
Staff
8.4
Value for money
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 March 2024
Milton
United StatesThe fitness center/pool/spa could have cameras for safety. The fitness center seems like a little abandoned.
The room’s layout and the pool/spa.
Stayed in March 2024
Reviewed: 28 February 2024
Deborah
United Statesthe gym was hot and stuffy, pool not very clean I think i may have lost my earing while checking out staff was very kind
hard boiled eggs, Gluten free food,fruit, coffee
Stayed in February 2024
Reviewed: 28 January 2024
Dreamingintobeing
United States-Lack of a business center.
-The front desk staff was really helpful and got me checked in fast and went above and beyond checking that everything was ready for me since I arrived a little early. -Convenient access for solo traveler without a car. There are three buses that stop right in front of the property, one of which goes downtown Ft Worth directly to Central Station. -Really great-looking lobby and dining room area. -There was a small misunderstanding about a rate change towards the end of my reservation and the manager on duty, Ben, was kind enough to address my concern and quick to look into it in a professional manner. -Wi-Fi was fast and super consistent.
Stayed in January 2024
Reviewed: 27 October 2023
Elizabeth
United StatesThere was nothing to dislike.
The front desk people were amazing. They were friendly and eager to help with anything I might need. They made me feel like I was family.
Stayed in October 2023
Reviewed: 12 September 2023
Patricia
United StatesOur stay was good. The staff were all friendly and helpful. I was empress by the house cleaner employees. They were dressed nicely in like a uniform. Room was clean when we arrived. The lobby did have a pet odor. It is a pet friendly hotel. The pool was not open closed due to repairs. And the trash can outside the main doors got full. It was empty the next morning. Thank you.
Stayed in September 2023
Reviewed: 9 September 2023
Silvia
United StatesEggs and sausage
Lots of variety, the eggs and sausage were not good
Stayed in September 2023
Reviewed: 27 August 2023
Bernard
United StatesPhone was broken in room, some food was expired at breakfast n pool was close at to go next door
The comfort of the room front desk workers was amazing
Stayed in August 2023
Reviewed: 4 July 2023
Robert
United StatesNothing really
Room was immaculate large modern bathroom
Stayed in July 2023
Reviewed: 10 April 2023
Brenda
United StatesOur room wasn’t totally finished with renovations. The air conditioning unit was very loud so watching tv was difficult unless it was turned up so loud or turned off a/c. Sleeping was difficult as well with the loud A/C unit on.
I liked that the property was getting renovated as I’ve stayed there many times. It has needed a facelift for several years.
Stayed in April 2023
Reviewed: 21 March 2023
Alexis
United StatesThe hot tub was working one day and then broken the next. That's the whole reason we stayed there was for an open hot tub
The breakfast was fantastic and the staff were very happy and helpful
Stayed in March 2023
Reviewed: 20 March 2023
Alejandra
United StatesWhen I asked for housekeeping my room wasn't cleaned.
The breakfast was good we had options.
Stayed in February 2023
Reviewed: 20 March 2023
Whitley
United Statesthe coach bed was very uncomfortable, can feel the springs
the contenental breakfast
Stayed in March 2023
Reviewed: 18 December 2022
Einoder
United Statesdidn’t have hot water the first night, difficulty reaching service after 10pm, no tv remote control
hot tub, breakfast, location and room
Stayed in November 2022
Reviewed: 7 November 2022
Jerry
United StatesIt is in the process of being renovated
Location
Stayed in November 2022
Reviewed: 31 October 2022
Martha
United StatesTile in vanity area cracked. I understand remodeling is going on but I was in shower in afternoon and the water temp went from comfy to very hot and wouldn’t change. Had to turn it off then on. Finally it stayed ok. As soon as I got out I heard loud noise then water pressure dropped to a trickle…then heard sawing. After a bit water pressure returned to normal. Contractors should ALWAYS check w front desk before working on adjoining rented rooms and someone needs to call the occupants to notify. I’d be furious if water went off with shampoo in my hair!
Room size great. Breakfast delicious. Staff friendly and helpful. 24 hour coffee helped me work late!
Stayed in October 2022
Reviewed: 2 September 2022
Aleksi
Finlandlocation
Stayed in August 2022
Reviewed: 11 August 2022
Craig
United StatesBreakfast was so-so. The snacks and beverages were way over-priced.
The room was good. The breakfast was so-so. The desk help was great.
Stayed in August 2022
Reviewed: 18 July 2022
Donna
United Statesnoisy air conditioning, uncomfortable pillows
amazing staff. easy location to base from
Stayed in July 2022
Reviewed: 28 May 2022
Doyle
United Stateslocation
Stayed in May 2022
Reviewed: 21 April 2022
Carol
United StatesDidn't like 2nd day breakfast with the omelette and strange sausage. First day was fine
Staff is super friendly. Breakfast area is updated, clean and well stocked. Room was clean.
Stayed in April 2022
Reviewed: 13 April 2022
Denetra
United Statesa/c was messed up
clean
Stayed in March 2022
Reviewed: 24 February 2022
Clarice
United Statesnothing
staff very cooperative friendly and so willing to help, Tk you
Stayed in February 2022
Reviewed: 30 October 2021
Claire
FranceOld, very loud air-conditioning system.
Well located for where I needed to go. Free parking.
Stayed in October 2021
Reviewed: 21 October 2021
Ryan
United StatesFacilities are a little dated, but it was clean and well-provisioned.
Location was perfect. 5 minutes from my business meeting. I did not have the breakfast, but it smelled good.
Stayed in October 2021
Michendorf, Germany
Przejazdowo, Poland
Karterados, Greece
Hanoi, Vietnam
Brussels, Belgium
Les Borges del Camp, Spain
Crikvenica, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content