851 West 1250 South, Orem, UT 84058, United States of America
#3 of 11 hotels in Orem
Guests' ChoiceBased on 198 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.7
Staff
9.0
Value for money
8.1
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 15, 2024
Ruthor
United States of AmericaThe fridge in the room was not working and was very noisy for an appliance that was not working. That is all that I can think off for the things that I wasn't happy about.
We were staying where we needed to be and the room was very clean. We were told that we were perhaps the first to stay in this room since the upgrading of rooms on the floor. Shirlene, at the front desk, was very kind and helpful.
Stayed in March 2024
Reviewed: March 7, 2024
Holly
United States of AmericaEverything good
Quiet and clean
Stayed in March 2024
Reviewed: February 11, 2024
Jody
United States of AmericaEveryone was very friendly and accommodating. Enjoyed having the suite. Would stay again!
Stayed in February 2024
Reviewed: January 6, 2024
Gustavo
United States of AmericaNo USB charging ports ANYWHERE but the “business center”.
Clean and everything worked.
Stayed in January 2024
Reviewed: October 23, 2023
John
United States of AmericaWeird floor plan and a long walk to the lobby.
Right next to I-15.
Stayed in October 2023
Reviewed: October 4, 2023
Sandra
United States of AmericaBreakfast was lackluster. I’m vegan and oatmeal was the only option. No fruit salad. No plant-based yogurt, etc.
The room was comfortable and quiet. Staff is friendly and helpful. Good location too.
Stayed in October 2023
Reviewed: September 5, 2023
Wendy
United States of AmericaNothing
Clean and comfortable
Stayed in June 2023
Reviewed: August 30, 2023
Antonia
United States of AmericaThe tub in our room drained slow like 30-45 minutes. So we had to wait to take showers.
Stayed in August 2023
Reviewed: July 31, 2023
Marc
United KingdomBreakfast was relatively poor, and the plastic cutlery was a big mistake those days.
Room was really spacious. Swimming pool was a great plus, especially for the kids.
Stayed in July 2023
Reviewed: June 27, 2023
Phillips
United States of AmericaThe hotel was dated. The bathroom door didn't lock.
Not badly priced and right off the interstate
Stayed in June 2023
Reviewed: June 5, 2023
Laura
United States of AmericaI requested daily trash service only. I had to take the trash out two of the six days there.
The room was very clean, comfortable, quiet. The bed and pillows were excellent!
Stayed in May 2023
Reviewed: May 17, 2023
Sarahandmark
United States of AmericaBreakfast was very disappointing. Loved the staff but the eggs tasted like dehydrated eggs that weren't fully rehydrated. Very chewy and grainy. Sausage was equally gross. Miss the hardboiled eggs. Staff was amazing, coffee delicious as usual but Breakfast was icky even for buffet standards. Not what I would expect normally from this hotel.
Bruce was amazing! He kept me company as I did laundry in the middle of the night helping to plan our trip in the area. He even printed maps for me well into the morning hours!
Stayed in May 2023
Reviewed: May 5, 2023
Thomas
United States of AmericaDifficult to find entrance due to poor signage. Easy to get on Interstate but our room was near the roadway, so we heard the traffic noise in our room.
Stayed in April 2023
Reviewed: April 17, 2023
Holly
United States of AmericaThe size of the room could have been a bit bigger and the sliding bathroom door was not my favorite as it didn’t feel as private as a closing door but I’m sure that was to accommodate the small size of the room.
The breakfast was excellent and had a variety of foods available. I also enjoyed the hot tub and pool.
Stayed in April 2023
Reviewed: April 10, 2023
Patricia
United States of Americathe pool was too darn cold and not all that clean. I used a conference room for a family dinner the room was set up well but I felt it cost a lot for what we got.
friendly staff. comfortable room
Stayed in April 2023
Reviewed: March 23, 2023
Rick
United States of AmericaN/A
It was good.
Stayed in March 2023
Reviewed: March 2, 2023
Teressa
United States of AmericaThe shower head was mounted too close to the adjacent wall, so I had to strain my neck to try and wash my face and rinse my hair. It was very inconvenient and uncomfortable
Stayed in February 2023
Reviewed: January 26, 2023
John
United Kingdomexcellent staff - friendly and helpful,
Stayed in December 2022
Reviewed: September 16, 2022
Curtis
United States of Americaonly one tiny trash can in the room and none in the bathroom
staff was helpful
Stayed in September 2022
Reviewed: September 12, 2022
Oliver
United States of AmericaIt's still a nice hotel, but it looks like it has seen better days. The flatscreen's resolution and size was not up to today's standards. Weird was that when I connected to WiFi it suggested to pay $4.95 extra for better internet which annoyed me, but the free version was still good enough for video streaming. The breakfast toaster burned my slices two times in a row, until I learned to set a timer on my phone.
Stayed in September 2022
Reviewed: August 7, 2022
Nancy
United States of Americait was difficult to find the location.
Stayed in August 2022
Reviewed: July 28, 2022
Ron
United States of AmericaLarger and better equipped breakfast room
Breakfast was ok, but crowded.
Stayed in July 2022
Reviewed: July 17, 2022
Shanna
United States of AmericaThe entrance had a big fan in the entry area an appeared to be there for a maintenance issue. Very hot in the lobby with a bad odor. Room air was fine & able to cool down with no problem. Room 333 was very quiet . No view, window facing a wall but keep room very quiet from any outside noise.
location to restaurants & downtown area was easy to drive to about 10 mins.
Stayed in July 2022
Reviewed: July 6, 2022
Lynn
United States of AmericaMy room was on the second floor just above the front entrance. Every time that door opened & closed you could hear it in this room #224. At first, I thought it was the elevator, then I realized it was the automatic sliding doors
convenient & friendly front desk personnel, great breakfast & pool area. Rooms were very clean & had all the amenities of a HILTON brand…
Stayed in July 2022
Torba, Turkey
Düsseldorf, Germany
Rome, Italy
Ii, Finland
Lampedusa, Italy
Cala Llonga, Spain
Graaff-Reinet, South Africa
Ostend, Belgium
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content