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  5. Reviews of Hampton Inn & Suites Orem/Provo

Reviews of Hampton Inn & Suites Orem/Provo This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

851 West 1250 South, Orem, UT 84058, United States of America

#3 of 11 hotels in Orem

Guests' Choice

Review Score

Based on 198 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 15, 2024

    7.0
    Short and sweet but just right for the night.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    The fridge in the room was not working and was very noisy for an appliance that was not working. That is all that I can think off for the things that I wasn't happy about.

    We were staying where we needed to be and the room was very clean. We were told that we were perhaps the first to stay in this room since the upgrading of rooms on the floor. Shirlene, at the front desk, was very kind and helpful.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything good

    Quiet and clean

    Stayed in March 2024

  • Reviewed: February 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Everyone was very friendly and accommodating. Enjoyed having the suite. Would stay again!

    Stayed in February 2024

  • Reviewed: January 6, 2024

    9.0
    Was convienent and well taken care of.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No USB charging ports ANYWHERE but the “business center”.

    Clean and everything worked.

    Stayed in January 2024

  • Reviewed: October 23, 2023

    7.0
    Was passing through, place was fine.
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Weird floor plan and a long walk to the lobby.

    Right next to I-15.

    Stayed in October 2023

  • Reviewed: October 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was lackluster. I’m vegan and oatmeal was the only option. No fruit salad. No plant-based yogurt, etc.

    The room was comfortable and quiet. Staff is friendly and helpful. Good location too.

    Stayed in October 2023

  • Reviewed: September 5, 2023

    7.0
    It was fine
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Clean and comfortable

    Stayed in June 2023

  • Reviewed: August 30, 2023

    9.0
    Wonderful
    • Business trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The tub in our room drained slow like 30-45 minutes. So we had to wait to take showers.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was relatively poor, and the plastic cutlery was a big mistake those days.

    Room was really spacious. Swimming pool was a great plus, especially for the kids.

    Stayed in July 2023

  • Reviewed: June 27, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was dated. The bathroom door didn't lock.

    Not badly priced and right off the interstate

    Stayed in June 2023

  • Reviewed: June 5, 2023

    9.0
    Very pleasant.
    • Leisure trip
    • Solo traveler
    • King Room - Mobility Access/Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    I requested daily trash service only. I had to take the trash out two of the six days there.

    The room was very clean, comfortable, quiet. The bed and pillows were excellent!

    Stayed in May 2023

  • Reviewed: May 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was very disappointing. Loved the staff but the eggs tasted like dehydrated eggs that weren't fully rehydrated. Very chewy and grainy. Sausage was equally gross. Miss the hardboiled eggs. Staff was amazing, coffee delicious as usual but Breakfast was icky even for buffet standards. Not what I would expect normally from this hotel.

    Bruce was amazing! He kept me company as I did laundry in the middle of the night helping to plan our trip in the area. He even printed maps for me well into the morning hours!

    Stayed in May 2023

  • Reviewed: May 5, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Difficult to find entrance due to poor signage. Easy to get on Interstate but our room was near the roadway, so we heard the traffic noise in our room.

    Stayed in April 2023

  • Reviewed: April 17, 2023

    9.0
    Friendly, safe, and restful place to stay.
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The size of the room could have been a bit bigger and the sliding bathroom door was not my favorite as it didn’t feel as private as a closing door but I’m sure that was to accommodate the small size of the room.

    The breakfast was excellent and had a variety of foods available. I also enjoyed the hot tub and pool.

    Stayed in April 2023

  • Reviewed: April 10, 2023

    9.0
    good breakfast and great place to stay near family
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    the pool was too darn cold and not all that clean. I used a conference room for a family dinner the room was set up well but I felt it cost a lot for what we got.

    friendly staff. comfortable room

    Stayed in April 2023

  • Reviewed: March 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    It was good.

    Stayed in March 2023

  • Reviewed: March 2, 2023

    7.0
    The staff was great
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower head was mounted too close to the adjacent wall, so I had to strain my neck to try and wash my face and rinse my hair. It was very inconvenient and uncomfortable

    Stayed in February 2023

  • Reviewed: January 26, 2023

    9.0
    excellent service from front desk, clean, comfortable rooms
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    excellent staff - friendly and helpful,

    Stayed in December 2022

  • Reviewed: September 16, 2022

    9.0
    stay was good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    only one tiny trash can in the room and none in the bathroom

    staff was helpful

    Stayed in September 2022

  • Reviewed: September 12, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    It's still a nice hotel, but it looks like it has seen better days. The flatscreen's resolution and size was not up to today's standards. Weird was that when I connected to WiFi it suggested to pay $4.95 extra for better internet which annoyed me, but the free version was still good enough for video streaming. The breakfast toaster burned my slices two times in a row, until I learned to set a timer on my phone.

    Stayed in September 2022

  • Reviewed: August 7, 2022

    8.0
    I checked in around 9pm, keys didn’t work, simply replaced them, checked out by 11am… good nights rest
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it was difficult to find the location.

    Stayed in August 2022

  • Reviewed: July 28, 2022

    7.0
    It was a pleasant stay
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Non-Smoking
    • Stayed 2 nights

    Larger and better equipped breakfast room

    Breakfast was ok, but crowded.

    Stayed in July 2022

  • Reviewed: July 17, 2022

    7.0
    Pleased for what we needed for our short stay
    • Leisure trip
    • Travelers with friends
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The entrance had a big fan in the entry area an appeared to be there for a maintenance issue. Very hot in the lobby with a bad odor. Room air was fine & able to cool down with no problem. Room 333 was very quiet . No view, window facing a wall but keep room very quiet from any outside noise.

    location to restaurants & downtown area was easy to drive to about 10 mins.

    Stayed in July 2022

  • Reviewed: July 6, 2022

    8.0
    Very safe, comfortable, clean & convenient.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    My room was on the second floor just above the front entrance. Every time that door opened & closed you could hear it in this room #224. At first, I thought it was the elevator, then I realized it was the automatic sliding doors

    convenient & friendly front desk personnel, great breakfast & pool area. Rooms were very clean & had all the amenities of a HILTON brand…

    Stayed in July 2022

Showing 1 - 25

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