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  5. Reviews of Hampton Inn West Valley Salt Lake City

Reviews of Hampton Inn West Valley Salt Lake City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2659 South High Commons Way, West Valley City, UT 84120, United States

#1 of 18 hotels in West Valley City

Guests' Choice

Review Score

Based on 136 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.6

  • Staff

    8.7

  • Value for money

    8.3

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 26, 2025

    8.0
    Meh, for the price you expect more
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room wasn’t especially clean, with loose hair on countertops. The breakfast was underwhelming with dirty dining areas. It was hard to find a clean spot to sit and eat.

    My corner room was huge. There are tons of restaurants in walking distance. Bed was comfortable.

    Stayed in August 2025

  • Reviewed: May 28, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Broken ice machine on 3rd floor. Door from patio won't open, gets stuck. The lady that checked me in was very pleasant. The others up front were far from friendly or courtesies.. complementary coffee was not one time even Luke warm. Paying up to 155.00 a night, ppl expect a quality stay.. disappointing to say the least..

    Location..

    Stayed in May 2025

  • Reviewed: March 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Did not have any housekeeping for 3 days. They responded once called but if I am spending $1000 at a facility I expect trash to be dumped and towels refreshed minimally daily.

    The staff was amazing, breakfast was great, location was fabulous

    Stayed in March 2025

  • Reviewed: February 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hot tub was a good temperature but was not sure how "clean" it was. It had a funny odor.

    Breakfast was great. All of the expected options plus a few extras.

    Stayed in February 2025

  • Reviewed: January 1, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Only pork meat products for breakfast really should have some turkey products for those who don't eat pork. Rooms were not ready until after 3 pm. I got there at 3:10 pm and rooms were not ready.

    The location and staff

    Stayed in December 2024

  • Reviewed: December 1, 2024

    7.0
    Decent room, decent price, safe location.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Check in was a bit slow, but that was more about the customer in front of us than the staff.

    Reasonable price, just outside of SLC. Accidentally left items on top of the car while un packing - those items were still there the next morning. That is rare for most cities.

    Stayed in November 2024

  • Reviewed: November 23, 2024

    9.0
    Wonderful
    • Business trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    Liked that breakfast was a little different each day.

    Stayed in November 2024

  • Reviewed: October 9, 2024

    7.0
    Was alright this time
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was some areas that were not 100% clean

    I liked that there was a room available and it had lotion and other toiletries readily available

    Stayed in October 2024

  • Reviewed: September 30, 2024

    8.0
    Good stay, good location, good breakfast
    • Leisure trip
    • Family with young children
    • Queen Room with Bath Tub - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    All the pillows on the bed were flat. Chair in the room was loud and squeaky. No fan in the bathroom so everything can be heard. Out of 5 floors, the 3rd floor was the only one to have ice. When the shower is on there is still a lot of water coming out of the faucet which fills the tub and youre standing in a pool of water. There is no "free wifi", instead you have to sign up for the rewards program to access the wifi.

    Front desk was welcoming and helpful. Location was very good, near gas/shopping/dining/movie theater. Plenty of parking. Breakfast was good with a lot of choices. Pool and gym were adequate.

    Stayed in September 2024

  • Reviewed: September 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It would have been nice to have bacon at breakfast

    Stayed in September 2024

  • Reviewed: August 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    New and fresh look of it. Very close to the airport too

    Stayed in August 2024

  • Reviewed: July 2, 2024

    7.0
    Ok
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Refrigerator didn’t work in one room. Moved to another and air conditioner sounded like a plane taking off.

    Food, access to Salt Lake City

    Stayed in June 2024

  • Reviewed: June 30, 2024

    8.0
    I have always had good experiences with Hampton Inn. This property meet me expectations.
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights

    I always enjoy breakfast at Hamptons

    Stayed in June 2024

  • Reviewed: September 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights

    The toilet in my room looked like it had not been cleaned from the previous guest- no exaggeration. Also, the trash can by the side exit door to parking lot was overflowing with trash.

    Very nice room and room itself was clean.

    Stayed in September 2023

  • Reviewed: July 31, 2023

    9.0
    Good experience and will stay again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Water for the tea was not hot enough.

    Good rooms and staff. At breakfast they provided a vegetarian option for my family. Very nice service.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    9.0
    Very nice and within walking distance to a target and restaurants.
    • Leisure trip
    • Couple
    • Queen Room with Bath Tub - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool tile needed some cleaning.

    Very clean inside and staff was friendly. Hot tub was large and great !

    Stayed in July 2023

  • Reviewed: December 1, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    location

    Stayed in November 2022

  • Reviewed: September 22, 2022

    9.0
    good value, great staff, clean and comfy.
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    Breakfast was ok, not great.

    Great location, super-friendly staff, good facilities, comfortable room.

    Stayed in September 2022

  • Reviewed: August 10, 2025

    10
    Overall I enjoyed my stay here. It had a lot of nearby food places . I would stay here again
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I had no problems.

    The facility was easy to find and once I got there it was very clean! The front desk gal was very friendly. Breakfast was good and free! Parking was free ! Also love the ice/water machine!

    Stayed in August 2025

  • Reviewed: August 4, 2025

    4.0
    You win some you lose some.
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    I stayed for 3 nights and my room was never cleaned. The trash was overflowing, and we ran out of clean towels and rags quickly. When we arrived the toilet in the room was dirty and there were food scraps on the desk. I was also double-charged for the stay.

    I liked the location, it was a safe and quiet area.

    Stayed in August 2025

  • Reviewed: August 1, 2025

    5.0
    Awful breakfast
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was terrible

    Room was ok

    Stayed in July 2025

  • Reviewed: July 10, 2025

    10
    I will be back!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The sausage pellets. I wish the pool was outside but I understand the indoor pool since it’s Utah.

    Clean and stylish but the location to everything you could need was the best!

    Stayed in July 2025

  • Reviewed: June 16, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    We got there at 3 and waited an hour for our room to be ready

    I liked the location

    Stayed in June 2025

  • Reviewed: May 28, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Bath Tub - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The ice machine didn't work. The door to the patio gets stuck and won't let you enter. Complementary coffee bar was empty and coffee was always cold. Don't like paying up to 155.00 a night.. and they charged me over 300.00 extra in fighting with them about now. What the hell ???

    Location was good. Lots of restaurants around

    Stayed in May 2025

Showing 1 - 25

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