My room was very small and dated and had a slight odour. I was exhausted from a 5hr drive so sprayed perfume rather than moving rooms. I needed sleep. It's an old style, rabbit warren of a hotel. I am not suggesting for a second that it's not safe but I was very relieved to have a room with a fire escape stairwell right next to it. I took wrong turns going to the lift every time, so knowing I only had to step left in an emergency was good. (I caveat this was probably not helped by being reminded on all the tours, that Towering Inferno was filmed nearby - and that film traumatised me as a child!!) I did feel the Westin was only marginally more expensive on the nights I booked and would actually have been better value in hindsight. So depends if you prioritise absolute prices or value per dollar spent. It's worth bearing in mind, it's in the part of the city where you see the homeless. I never felt unsafe - they are just people who life has let down after all. But you should be ready for it. Also the dept stores all closed on Easter Sunday which caught a lot of us visitors out. Absolutely not the hotel's fault and not a big problem but again something to consider when planning your stay.

Location is good if you want to be in the shopping district. Some gorgeous buildings in the vicinity, if you like that kind of thing - I do. Danny the concierge is a hero and couldn't have been more helpful. It was about a 30 min walk to the Ferry Terminal for context. There is public transport but the weather was nice.

Stayed in March 2024

No bar , a bit dated

Clean and well located

Stayed in April 2024

Fewer street people

great location

Stayed in April 2024

Property was being refurbished, our room was tiny.

Great location

Stayed in April 2024

not spacifically, but maybe the gym could be updated a bit.

nice, traditional hotel in the core of San Francisco. all very clean and confortable

Stayed in April 2024

Facilities a bit old, it would be great to improve some of the elements of the room and the bath. Carpet on the floor of the room.

Big room, quite comfortable. Nice location close to different interesting locations in San Francisco. Reception 24 hours, staff nice and helpful with different requests we had.

Stayed in January 2024

It was a little more expensive than I would normally choose, and the room upgrade (perhaps due to construction work) was nice though meant I had a huge room as a solo traveler, spending most of my time exploring. Parking was expensive, so I returned our rental and used public transit to get around. No catering, but a discount for the local diner.

The location was great, the room was clean, functional and comfortable. I didn't use the pool, but my friends (with kids) enjoyed it. Very convenient for using public transportation. Discount for local diner due to ongoing construction work.

Stayed in April 2024

Power Sockets inn room including UAB charge ports 80% don't work.

Location, style

Stayed in April 2024

Parking too expensive

Stayed in April 2024

Our only issue was the AC not working, however everything else was pretty spot on throughout our stay.

The location was perfect, right in the middle of Union Square & close to lots of amenities & restaurants etc. The staff were very helpful with any questions we had. Would definitely stay here again!

Stayed in March 2024

Union square area is popular with San Francisco’s homeless and we found lack of causal evening restaurants in this area. The hotel would benefit from an open bar / restaurant facility.

We got upgraded to the “new building” pool side room. Huge room, and well presented and clean. Hotel provides voucher for staying customers for 20% off breakfast and lunch at Masons cafe which is just around the corner!

Stayed in March 2024

Chilly rooms & a bit moldy. Hotel supplies small heaters if you ask . no. Bathrobes for guests.... Empty lotion & soap dispensers...

Pool & the sauna is a bit out of sorts. But once you find it .it's awesome& quite petit..

Stayed in March 2024

The room was clean and comfortable but a little tired.

Location was super and staff were great.

Stayed in February 2024

The Shower was very tiny but clean and well stocked with towels.

The room was pleasant, the beds were comfortable. It was just a block away from the Curran Theatre!

Stayed in February 2024

Clean & Comfy room. Very helpful staff. Great value for money.

Stayed in February 2024

hotel facilities

central location, easy to travel around the city. great time of the year to be there

Stayed in November 2023

Handlery has two houses, one very old one (above the lobby) and a newer one across the heated swimming pool Rooms in the new building are perfect, rooms in the old building are clean but have a bad odor, are smelling, small and need desperately renovation Make sure you end up in the new building

Perfect location

Stayed in February 2024

I was disappointed that you only got 2 sachets of tea and coffee and had to use powdered creamer, milk would have been better and 2 sachets goes very quickly.

The central location and the ability to book an extra room that was connecting to the original room I booked. I loved that it had a balcony where I could sit and have a coffee while watching the hustle and bustle of the city. I appreciate the toweling robes and the body lotion in the bathroom. It was easy to get in and out of the shower as the bath wasn't too high and there were grab rails for safety

Stayed in January 2024

nothing

was good

Stayed in January 2024

Location

Stayed in January 2024

Rooms are little bit outdated.

Nice hotel. Great location.

Stayed in October 2023

A bar in the hotel would be nice

Excellent location and nice historical building

Stayed in December 2023

The parking was a little tricky and the traffic was bad! (there was an international conference in town)

Location was great - right next to Union Square!

Stayed in November 2023

Was surrounded by scaffolding, no daily grill no bar would not have booked here if we had known in advance. It’s a very tired looking hotel badly needs up grading.

Very central

Stayed in November 2023