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  5. Reviews of Harbor House Hotel and Marina

Reviews of Harbor House Hotel and Marina This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Pier 21, Galveston, TX 77550, United States of America

#3 of 63 hotels in Galveston

Guests' Choice

Review Score

Based on 419 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.7

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.1

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 14, 2024

    9.0
    Great location
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The price was a bit steep and it was confusing because Booking.com said we paid in December but when we checked out after our stay (April) it looked as if hotel charged us. I’ll be checking with credit card about this.

    The location was fantastic. There were plenty of excellent restaurants within walking distance and local shops were just a block or two away. Once you park, you never need to drive again unless you choose to do so.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    Have Fun & Refuel
    • Family with young children
    • One King Bed Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    We were on a cruise for a our Son's wedding with 46 Friends, Family and members of the wedding party. Enjoyed time away from our Family business the scenery, celebration and fun!

    Stayed in April 2024

  • Reviewed: April 10, 2024

    10
    Hotel was amazing and I will be recommending it!
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. I felt safe and comfortable!

    The property was gorgeous! From the entrance to the room to the staff, everything was so nice. You truly felt like you were walking into a Harbor building, but everything was so new and updated. The room was HUGE and very nice. The bathroom was updated and clean. Everything was amazing!

    Stayed in April 2024

  • Reviewed: April 7, 2024

    10
    Staff was very helpful and nice.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds Harbor View
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was perfect. Everything we needed to start our day!

    Stayed in April 2024

  • Reviewed: March 22, 2024

    10
    Great
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Side walks

    Location to ships

    Stayed in February 2024

  • Reviewed: March 15, 2024

    9.0
    Great location for the historic district
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The cost of everything is going up, but the room rate seemed a little high for Galveston. It's much too far to walk to the beach. However they really don't seem to have any competition in the historic district as far as a typical hotel stay and it is a nice hotel.

    Great location just a block off The Strand. Very large and clean room and bathroom. Decent breakfast, no eggs or meat but a pancake maker and all other continental like cereal, breads, fruit, yogurt, etc. They let us leave luggage before check in and after check out for a few hours, and even phoned us when our room was ready which was sooner than the posted check in time.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    10
    Fabulous. We will try to save up a few years so we can come back.
    • Business trip
    • Couple
    • One King Bed Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    Price was very high for what the room was.

    Dee was absolutely fantastic. She called me the day of to make sure that I didn’t need a ride to the Cruise terminal.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful view, close to shopping and restaurants.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing!

    The Harbor House is a beautiful and comfortable place to stay. Dee, who works in the front is a gem.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    10
    Once again a very enjoyable stay with walking distance for all we wanted in Galveston.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Price. O ring in the shower needed replace and told the desk as we checked out.

    7th time we have stayed at Harbor House the price has climb a bit higher than what we can really afford but loved the place so we booked it one last time.

    Stayed in January 2024

  • Reviewed: February 15, 2024

    8.0
    Good place to stay and catch a cruise, by the strand.
    • Leisure trip
    • Couple
    • One King Bed Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    Very small breakfast area, no restaurant, no lobby

    Large comfortable rooms

    Stayed in January 2024

  • Reviewed: January 31, 2024

    10
    Dee has been amazing each time we have stayed at the Harbor House
    • Leisure trip
    • Couple
    • One King Bed Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    One of our favorite Galveston spots. We haven’t had any use didn’t like about the property

    The staff here is amazing very friendly We have stayed at the Harbor House many times and we love the location. And the room is outstanding. It is very large and so close the great restaurants and shopping at the Strand. A great place to stay if you are going on a cruise.

    Stayed in January 2024

  • Reviewed: January 29, 2024

    10
    Chose this based on previous reviews and was not disappointed
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Location Location Location

    Stayed in January 2024

  • Reviewed: January 26, 2024

    10
    Had a wonderful stay the night before our cruise. The view of the harbor was perfect
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Service at the front desk was exceptional.

    Stayed in December 2023

  • Reviewed: January 21, 2024

    10
    Was a great night stay!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night

    Nothing! Exceeded my expectation.

    Location. Closeness to port and restrants was great. Staff was great, room was great,

    Stayed in January 2024

  • Reviewed: January 19, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I liked everything

    Very clean, great friendly customer service, awesome continental breakfast w a good selection & coffee is also good! Beds comfy, hotel very modern and in a great location within walking distance to entertainment and many great restaurants. Wasn’t my first visit and will forever be my go to.

    Stayed in January 2024

  • Reviewed: December 29, 2023

    10
    Amazing hotel with a great location and horrible breakfast
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    You would think with as much as the hotel charges per night, continental breakfast selection would have been better. It was literally just cold cereal, stale pastries, and yogurt.

    The location to the cruise terminals could not have been any better. There were also great dining selections within walking distance. Dee at guest services was so helpful and nice. Even when she was getting slammed with check-ins and checkouts, she was super friendly. The picture is from my hotel room. That is how close it is to the cruise terminal.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    10
    Yes Book Here
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I had to leave too soon....lol

    ALWAYS CLEAN!!!!!!!!Staff always friendly. Location,location, location!!!! It was great for Dickens just a short walk and we were there. My sons first time in this hotel and he fell in love with it. He loves walking and this hotel is the perfect location for it. Bed and pillows great. Of course we recommend this place to everyone. This was my 3rd time here!!!

    Stayed in December 2023

  • Reviewed: December 2, 2023

    10
    Perfect location for walking and site seeing.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Dee was awesome! Very welcoming and accommodating.

    Stayed in November 2023

  • Reviewed: November 28, 2023

    9.0
    Very good, but a little expensive with all the added charges. $15.00/day for parking was excessive.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location, large room.

    Very nice facility and great location.

    Stayed in November 2023

  • Reviewed: November 28, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect place to stay before our cruise departure!

    Stayed in November 2023

  • Reviewed: November 23, 2023

    10
    Great location, great rooms and great staff.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    Continental breakfast could be improved.

    Great location and friendly staff. Ms. Dee is the best and took care of a routine special request with no delay. Will definitely recommend and stay again.

    Stayed in November 2023

  • Reviewed: November 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom had no counter. Poor lighting in room and by dresser/mirror

    Great location for cruise port.

    Stayed in November 2023

  • Reviewed: November 20, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • One King Bed Harbor View
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    Stayed in November 2023

Showing 1 - 25

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