The location was great- right next to public transport. The staff were so helpful and kind

Stayed in April 2024

The room I got was with shared bathrooms with one key each. So, I had to be caring the keys all the time along with the room keycard. It was more of a nuisance than a problem in itself. Besides this, I was luck to have neighbours on the next room that were not too noisy as I could hear everything they did in their room.

It was very close to Moscone Center, BART and cable car. So, it was very easy to get around the city and go to the expo I went there for. Moreover, there is a Walgreens next door and two restaurants in the same block.

Stayed in March 2024

There weren't a lot of surfaces to leave our belongings on (one bed had both end tables), the lights would randomly turn on after having them turned off, water would pool up in the bathtub and stay there the next day, and the Wifi connection was terrible. I also didn't like that we had to go to another hotel to grab our hotel keys, and that there was no one at reception in our hotel. For our one week stay, the room wasn't serviced once.

The location and price were great, exactly what we needed for our stay for GDC. The room was also very spacious and the beds very large and comfortable.

Stayed in March 2024

from a privacy perspective, you can hear the person in the next room and what they are doing or what is happening

wooden floor and not carpet

Stayed in March 2024

Close to Moscone Center and inexpensive

Stayed in March 2024

There was no front desk. We had to check in at another hotel down the street, which I suppose is owned by the same people. This was confusing, and seemed cheap. There was only one person working the desk, and the poor guy was overwhelmed with people from 3 different hotels trying to check in or get help. Also, we couldn't store our bags with said front desk for a few hours after checking out, because that's a service they apparently "don't offer".

Room and facilities were fine.

Stayed in March 2024

Shared bathroom, check in at a different location

Location and beds

Stayed in March 2024

There are a lot of homeless, at the door and the surroundings. The room was not clean in 8 days! The TV and the main light doesn't works.

Ubication and the industrial look style.

Stayed in March 2024

There is no lobby. If you get locked out while wearing only a towel, you will have to walk across the street naked haha You can’t leave your luggage as well. There are too many homeless outside the door.

Newly renovated rooms, clean showers and toilet

Stayed in February 2024

If the Front Desk operates in the lobby, it would be better

I like the location of the hotel

Stayed in February 2024

There's no reception desk at this location but, one a couple of minutes ahead in another hotel. I didn't mind that but one day the homeless guy outside was inside the lobby. He was harmless but in SF, I guess one needs to be careful. But this was a minor issue.

Fantastic location, just a couple of minutes walk from Powell station. Very helpful staff. There was no kettle in my room and when I asked where I could get hot water, the staff on duty offered to put a kettle in my room and gave me tea bags. Also the room was pretty big and had a small walk-in wardrobe that was spacious. Really liked that.

Stayed in February 2024

Exceptional value for money in an expensive city like San Francisco.

Stayed in February 2024

The bathroom facilities were slightly run down and the toilet continued to flush overnight, making loud noises. Also, wasn’t made clear to me that the hotel couldn’t hold our bags and that to extend check out we had to pay extra.

The location was perfect, the room was modern and comfortable.

Stayed in December 2023

No luggage storage at hotel when check out. However, the luggage storage is nearby with some charge.

Good location by just few minutes walk to Powell Street Cable car and subway from airport and nearby shopping mall. The hotel has lift which is convenience for bring the luggage up to the room. The staff is nice and allow for early check in.

Stayed in December 2023

I should have gotten a room with my own bathroom because I couldn't get into the bathroom that was next to my room he would work so they had to send me a key to use across the hall other than that it was okay.

I was walking distance from the BART station.

Stayed in December 2023

I do not like the torn curtains and the housekeeping of the room have extraprice

I like the location, the price, the availability of the early checking, the heater and the room was clean

Stayed in November 2023

Check in was at a different hotel

It was great for the price. Right in the thick of it. Gotta love SF

Stayed in November 2023

In the first night somebody on the other room turned on the TV so loud

the location is very good

Stayed in November 2023

I was a bit apprehensive when I booked this hotel because the reviews were quite polarised. But my stay turned out alright and the staff was friendly and helpful

Stayed in November 2023

There some homeless around but they didn't say anything to you. Also, they haven't store luggage service and housekeeping service, I stay there for 10 days and just clean my room one time because I asked them. Also, they need clean the windows outside.

I like the location near to Union Square, the great price, the room have private room and was clean. The bed was comfortable, also the room have a small fridge, TV, desk, closeth for save your clothes and the building have elevator. Early checkin is available for free. Trade'r Joes and Powell Street Station just 3 minutes away!

Stayed in November 2023

Good location. The room is basic but functional and has everything you need. Good value for money.

Stayed in October 2023

The rooms was so warm. I booked two rooms for me and my family. We got one without a fan and one with a fan that didnt work so good. The air stood still in both rooms. I got a new room after one day. These rooms need aircondition. Not Nice to sleep in this conditions.

Very central and walking distance to a lot of things. A really kind woman in reception changed my room after I asked, because of no fan in The room.

Stayed in October 2023

Lack of services available. The check in & check out being at other place is confusing when you arrive.

The cost-benefit is really good. Location is great to go walking to many places. The room's comfort is good.

Stayed in September 2023

Almost too quiet.

Very Clean and safe.

Stayed in October 2023