36 Central Park South, New York, NY 10019, United States of America
#158 of 413 hotels in New York
Guests' ChoiceBased on 2128 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
9.7
Facilities
8.1
Staff
8.5
Value for money
7.5
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 18, 2024
Robyn
United KingdomThere was nothing to dislike! Tea/coffee facilities in the room would have made it perfect. (this may be a British thing!)
Lovely decor! Spacious rooms with comfortable beds. Staff are welcoming and helpful - nothing is too much bother. They have great knowledge of the area and any events that may cause disruption to your plans.
Stayed in March 2024
Reviewed: March 14, 2024
Marc
SpainThe hot air in one of the 2 rooms was very noisy and they were unable to fix it during all the week we stayed. Some rooms lack good maintenance and updating. This should not happen in this kind of hotel.
Best location in NY.
Stayed in January 2024
Reviewed: March 7, 2024
Irene
United States of AmericaThe heater didn’t work so a portable one was furnished. And, I was shocked at the additional $34 they charge to bring a kerig coffeemaker to the room. The hotel charges $5 a cup at a breakfast counter in the lobby area or you have to go out…it’s too nickel and dime for a 4 star hotel especially considering the $40+ a day facility charge everyone has to pay.
Location.
Stayed in March 2024
Reviewed: March 6, 2024
Jiwon
CanadaI had an amazing park view from my suite on the 45th floor. The chef concierge Carlos was most helpful and the location is also amazing. Highly recommend.
Stayed in March 2024
Reviewed: March 4, 2024
Louise
United States of AmericaThe beds were very comfortable, and the decor was lovely. It was nice to have 2 sinks in the bathroom, and a bathtub/shower combo was great, too. We felt secure in the hotel. The problems we had with the room were addressed by the staff quickly.
The room had very limited space to store clothes. There was only one luggage rack, only a few hangers in the closet, and no drawers to put clothing items in. Also, we had very poor lighting in our room, and had to request an additional lamp. We didn’t have any glasses with the ice bucket, and only one glass in the bathroom.
Stayed in March 2024
Reviewed: March 3, 2024
Nicola
AustriaWe were not told that breakfast was served upstairs and found the caffettiera style pre-packed breakfast bar on the ground floor. Not really what we had expected. The bathroom was very basic and lacked several amenities one now takes for granted.
Location really excellent and pleasant and helpful staff. Slightly tired looking.
Stayed in February 2024
Reviewed: March 1, 2024
Lynette
United States of AmericaHad to go in to get the doorman, couldn't find. No coffeepot in the room, found this very odd in an upscale room like this.
Location, view
Stayed in February 2024
Reviewed: February 29, 2024
Andrew
United States of AmericaHustle to to upgrade room with bathtub, booking com is not aware they have many such rooms
Location, style, view
Stayed in February 2024
Reviewed: February 26, 2024
Kate
Taiwanbreakfast selection not that much , but staff is very hospital and warm for our first visit to this city
Stayed in February 2024
Reviewed: February 25, 2024
Natasha
United States of AmericaI wish there was more closet space. We were put in ADA room (not requested and overall not an issue) but the closet was set up to be supportive of ADA standards so the hanging bar was really not usable.
We had a city view on the 40th floor and it was fantastic! My two children loved it! Facing back towards Midtown and Times Square.
Stayed in February 2024
Reviewed: February 24, 2024
Christoforos
GreeceTop Central Park views
Stayed in February 2024
Reviewed: February 19, 2024
Haris
Bosnia and HerzegovinaFor New York standards, this hotel is a quite good option. Given its location, the value for money is solid. Considering that the Plaza next door is several times more expensive, and realistically, if you're planning a trip to New York, spending a lot of time in your hotel might not be a priority, this could be a great choice.
Stayed in January 2024
Reviewed: February 16, 2024
Minelly
United States of AmericaWent on a solo trip and this hotel was the perfect location, city view, very comfortable size bedroom and bathroom. Loved the ambiance of the Darling rooftop restaurant. All staff were friendly and professional.
Stayed in February 2024
Reviewed: February 15, 2024
Oygul
RussiaIt is old, A/C was noisy, but if it is off it was extremely freezing (almost 16 degrees) . The windows are old and you can feel the cold air.
Location and the view over the park. But I had to pay extra for this upgrade
Stayed in February 2024
Reviewed: February 13, 2024
Suzanne
United States of Americano teapot or coffee setup in room.
comfortable beds and pillows, water bottles
Stayed in February 2024
Reviewed: February 12, 2024
Konstantinos
Greece,breakfast was a disaster.
Stayed in February 2024
Reviewed: February 8, 2024
Yianni
United States of Americafive star hotels provide a coffee machine in the room. none was provided
Stayed in February 2024
Reviewed: February 7, 2024
Alexandre
BrazilPark view. Staff
Stayed in February 2024
Reviewed: February 7, 2024
Victoria
United KingdomLimited bar/restaurant facilities
Location
Stayed in November 2023
Reviewed: February 3, 2024
Josh
United KingdomBedrooms could do with a make over.. we stayed in double queen park view
Reception staff were fantastic. Location is perfect
Stayed in February 2024
Reviewed: February 1, 2024
Carlos
PanamaLocation and a great concierge service
Stayed in January 2024
Reviewed: January 30, 2024
Brandon
South AfricaGreat location and lovely staff especially front of house, who upgraded our room on hearing it was our honeymoon.
Stayed in January 2024
Reviewed: January 30, 2024
Nancy
AustraliaReally enjoyed the service provided by the staff. The staff at breakfast and the gentlemen who greet you upon every entrance made the great difference. The location is also very convenient.
Stayed in January 2024
Reviewed: January 28, 2024
Rubens
United KingdomBreakfast was ok.
Stayed in January 2024
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