Francesco

Will you come back? Yes if Francesco is still employed, he made us feel at home

Stayed in April 2024

Bed is too high for me. Mattress was so soft in the center part. Floor is cement with black colour and feel very cold atmosphere. Heating system was quite noisy.

Bathroom is clean. Opened coffee -tea bar in the morning.

Stayed in March 2024

Floor was rough in the room. They were no windows.

Everything

Stayed in February 2024

There was not a lot of lightning in the hall way and bathroom. The elevator is spooky.

The staff was very friendly and it had a cool vintage factory aesthetic

Stayed in April 2024

Drawbacks for us: no coffee/tea maker in the room. Coffee was provided in the lobby in the morning but would've liked to make my own. Lobby/bar area were under renovation during our stay. No amenities of that sort available to us at the time. Another minor complaint: no storage. No bureau with drawers. Also, electrical outlets only on one side of room.

Room was clean. The bed was very comfortable. The AC worked well. TV was excellent. (We watched NCAA basketball when we returned to the room.) Location is excellent. (Close to 34th St/Herald Square train entrance.) Staff was friendly. Perfect home base for a NYC trip where your room is mostly for sleeping or recharging during the day.

Stayed in March 2024

I prefer to have a place with a mini fridge for my snacks

Very central, comfy, clean

Stayed in March 2024

The room was from the inside part so sounds of the AC were a little bit bothering

The location and the room were excellent. The hot water/coffee is available 24/24.

Stayed in March 2024

The checkout time (11am) was a bit earlier than my personal preference, but it actually worked out well for my itinerary. The bed was not as firm and supportive as I’d like, but I slept just fine. There was no microwave or refrigerator in the room, so it might be an inconvenience if we had stayed for several days or longer.

Fantastic location, right by Koreatown and just a short walk to Herald Square, Penn Station, and many restaurants and shops. We did hear some street noise every now and then, but it wasn’t so loud as to disturb our sleep (or maybe we were just too tired). The room we got looked pretty close to the photos online and was quite spacious by NYC standard. I liked the high ceiling and uncluttered look of the space. I also appreciated that the hotel offered both ice and filtered water to guests.

Stayed in March 2024

The bathroom door had glass, but the bathroom window didn’t have anything to block out the light. As a result, light streamed into the room despite the blackout blinds on the room window.

Stuff, room decor, cleanliness, room size, good amenities(especially I enjoyed their shampoo and conditioner, they were great!), the ice and water supply and location!

Stayed in March 2024

The room was tiny - hard to get into the bed ;)

Location is great, the building is beautiful. Our room was super cute but tiny - the bed takes most of the space. It's hard to move around ;) The bathroom is excellent. In general, very happy with the experience.

Stayed in March 2024

The elevator did have an issue on our last day, but they we're working on getting it fixed.

The luggage storage was very convenient, especially for flights that land earlier than check-in. Room service was very helpful and sheets were replenished everyday. This hotel is in a great and convenient location.

Stayed in March 2024

It was nice we had to switch rooms as it had a broken sink. Stuff was nice but not so motivated. We had to ask multiple times to get it fixed.

Stayed in March 2024

Unfortunately, for us the bed was too soft and the walls were quite thin. We heard our neighbors often, and especially what we are assuming was the heating system for the water. Also, the lobby restaurant/bar was not up and running yet, but that did not take away from our trip, and it will be exciting to see what they do with that space when it’s ready!

Amazing location, Times Square adjacent without being right in the hustle and bustle. The room and facilities were very clean, the lobby is beautiful, and the couple staff members we encountered were very kind.

Stayed in March 2024

The housekeeping carts being parked in the second floor corridor overnight are inconvenient and potentially hazardous to someone with a disability in an emergency. Looking forward to the bar being open, would be nice to have a place to meet for drinks in the evenings, and use real coffee cups in the morning instead of disposable ones. Need hooks in the bathroom.

Room 210 's little foyer area was cool - having two doors between me and the hallway ensured it was quiet.

Stayed in March 2024

Everything was fine!

Location was perfect, exactly what I needed.

Stayed in February 2024

During the night as the central heating turns on the pipes outside our window rattles quite loudly and we didn’t sleep well on the first night. Afterwards, we did get used to the noise and slept well for the remainder of our stay.

Awesome location close to some of the main attractions in NYC. The rooms and bathrooms are very spacious and well decorated and the staff are very friendly and go above and beyond to assist.

Stayed in February 2024

As mentioned above, a piece of furniture with drawers would be welcome to supplement the small cupboard space. I only mention this for fellow insomniacs: I relied on the air-conditioning unit for heating (which was entirely adequate) as the main radiator made quite a lot of noise. The management was able to turn this off for me and the problem was solved.

I stayed in this hotel for two weeks and the staff was wonderful. My room was spacious with a vast TV and a full bathroom so I was able to warm up with a hot bath on arrival, which was great. There is a safe large enough to accommodate a laptop, and for short stays the small cupboard space is fine, but for longer stays it's a little restricted especially as there is no chest of drawers in the room. The bed is large and one of the most comfortable I have ever slept in, and although you're in the heart of midtown, if your room is at the back, it's very quiet. Location-wise it's fantastic. It's three blocks from Macy's and the Empire State Building and there are subways two minutes away. It's a ten minute walk to the TKTS booth at Times Square if you're a theatregoer and want to stock up on half price theatre tickets or take more subways. There's a Korean deli just across 5th Avenue which offers pizza, salads, sandwiches etc. (stay away from the unappetising-appearing hot food) but if you want a proper supermarket, there's Wholefoods just five minutes away on Madison and 28th. The hotel is currently setting up restaurant service, so there's no food in-house, but they offer free coffee/tea in the lobby from 8AM - 12PM every day, which is terrific. All in all, I had a great stay there.

Stayed in February 2024

There was noise coming from the heater like someone was banging on it —- Not sure why they charge $25 resort when it is not a resort.

The decor was modern. The room was spacious. The bathroom was pretty and stylish with a great shower. The hotel was nice and quiet. It’s located in a good part of the city that is within walking distance to a Whole Foods market.—- I slept like a baby on the comfortable bed. There was ice and water on my floor. The gym was small but it had what I needed. Coffee and Tea was complimentary in the lobby in the morning. Staff is professional and welcoming. Great value for the money.

Stayed in February 2024

Bathroom sink cold water faucet did not work- minor issue for me. Room a bit on cold side.

Nice people, felt safe, clean. Good price. I liked the low key vibe.

Stayed in January 2024

There were some small stains on the sheets, but still, the overall feeling was it was clean. The safe wasn't working in my room. Missing wardrobe space to put out the clothes from the suitcase.

The amazing location of the hotel. Very close to the heart of the city and Times Square. The staff were also super friendly and willing to help. If coming back to NY, I will look for this hotel as an accommodation option among the first.

Stayed in February 2024

Comfortable room and bed. Really liked the complimentary coffee downstairs in lobby.

Stayed in February 2024

Noise from the elevator motor (on 10th floor--we did get used to it after a day or so). Concrete floors in the rooms were clean, which was great, but were cold and not good for exercise/yoga.

Nice, historic building. Recently renovated All new linens, etc. Very comfortable. Location convenient to the subway, buses, and restaurants. Friendly staff. Coffee in the lobby.

Stayed in February 2024

The Eievator and hallway are spooky

The Bed was very comfortable. bedroom very spacious, bathroom very clean. The front Desk agent Allen i think his name was.. very nice and very accommodating .

Stayed in February 2024

Great location, super walkable and local to several subway stops. Awesome room and staff were incredibly helpful when we stayed an extra night.

Stayed in January 2024