2901 4th Street, Santa Rosa, CA 95409, United States
#29 of 36 hotels in Santa Rosa
Guests' ChoiceBased on 110 hotel reviews
6.6Cleanliness
7.1
Comfort
6.9
Location
7.9
Facilities
6.3
Staff
7.6
Value for money
6.6
Free Wifi
8.1
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End of dialog contentReviewed: August 1, 2025
Beau
United StatesThe room layout was a bit awkward, including the bathroom space. The decor was plain, and the kitchen was not well appointed. I wouldn't count on preparing anything there. It's also very easy to get locked out of the kitchen, especially for kids. We didn't get to use the pool. Breakfast was about as expected.
We had the family suite, with one bed in the secondary bedroom, and two beds in the main room. There was a small kitchen in a separate room. It was clean and there was enough space, but that's about all there is to note.
Stayed in May 2025
Reviewed: May 5, 2025
Toni
United StatesBed comfort, no soap dish in shower, toilet so close to wall that one’s arm easily knocked the roll of toilet paper off the roller, onto the floor. No hand towel rack/hook near the bathroom sink.
No breakfast offered. Location good for our needs. Appeared to be a bit dated. Room was good size, with a separate kitchen area.
Stayed in May 2025
Reviewed: March 18, 2025
Darrell
United StatesRoom 207, the furniture showed signs of age, the chairs in the kitchen wobbled a bit, the drawers did not stay closed, the plugs were all loose, and we could not figure out how to get the TV to work, it said press a button that wasn't on the remote.
We did not have breakfast, but the restaurant looked very nice.
Stayed in March 2025
Reviewed: February 3, 2025
Steven
United StatesThere were no kitchen utensils in the kitchen area. This was a single room but it would be nice to have some utensils since there was a cooktop.
Location is good, place was clean.
Stayed in February 2025
Reviewed: December 18, 2024
Tagivakatini
FijiDidn’t have regular cleaning services. Once in every three days. We had children traveling with us and it needed to cleaned everyday so it was messy.
Location was near Safeway and banks.
Stayed in December 2024
Reviewed: October 31, 2024
Kathy
United StatesFloor was dirty. I needed to wear socks while in the room and even they got very dirty. Old dresser's drawer kept sliding out. Previous guest had stuffed empty coffee packaging under front legs to help level it. Bath sink drained very slowly. "Kitchenette" outlet didn't work so I made coffee on the floor nearby.
Best location for travel to Memorial Hospital. Also, hotel is in the city but in a private location. Room renovations; excellent upgrades throughout.
Stayed in October 2024
Reviewed: October 29, 2024
Glenda
United StatesExpensive
Good place, easy parking and access
Stayed in September 2024
Reviewed: October 7, 2024
Norma
United StatesMore towels available for number of guests
Very clean room and bathroom. Had a microwave and small stove . Very nice sinks and bathrooms
Stayed in October 2024
Reviewed: September 26, 2024
Nicole
United StatesI asked for towels twice and didn't get any and it was super unhygenic and uncomfortable. If I knew there was a 'no new towel' rule I would've behaved differently! Also, I asked the man checking me in to write down my room number and he still said it out loud with other people in the small check in area. As a solo female traveler that sucks.
The breakfast place attached was literally incredible and very convenient. The room was HUGE! There was a bluetooth speaker on the alarm clock.
Stayed in September 2024
Reviewed: September 23, 2024
Robert
United StatesA lot of traffic no worries
Location
Stayed in September 2024
Reviewed: September 23, 2024
Scott
SpainLiked just about everything
Doesn’t look like much from the outside but the room was spacious, clean and very comfortable.
Stayed in September 2024
Reviewed: September 23, 2024
Teri
United StatesThe furniture was kind of dirty but the kitchen was nice as was the beds and bathrooms
Its location and the staff was wonderful!
Stayed in September 2024
Reviewed: September 19, 2024
Julie
United StatesThe carpet and chair upholstery was dirty. The kitchen didn’t have any dishes, pans etc.
Older, needs a refresh
Stayed in September 2024
Reviewed: September 12, 2024
Julie
United StatesIt is an older facility, but has nice upgrades. On entering the room the smell of cleaning solution was overpowering. It did dissipate by the second day. Not enough coffee in the room, only one cup worth. Cleaners did not come to clean second day so coffee was not replenished.
Location and cost. Very spacious rooms.
Stayed in September 2024
Reviewed: September 6, 2024
Vinsick
United StatesReally expensive for a bunch of freshly painted chicken coups
Location
Stayed in September 2024
Reviewed: September 4, 2024
Sreedhar
United Stateswas good for a 2 star hotel
Stayed in September 2024
Reviewed: August 27, 2024
Lucie
United Statesstains on carpet and chairs. open can of soda left in fridge. needed a good clean. staff opened our door to check room without knocking. freeway noise.
spacious room with comfortable beds and good water pressure in shower. close to restaurant and grocery store. easy to park.
Stayed in August 2024
Reviewed: August 19, 2024
Thao
CanadaStaff is not available early in the morning or late in the night.
The pool.
Stayed in July 2024
Reviewed: July 29, 2024
Elder
United StatesA little outdated
Good motel, especially for the price. Friendly staff.
Stayed in July 2024
Reviewed: May 29, 2024
Maryann
United StatesSeemed run down
It was a place to sleep
Stayed in May 2024
Reviewed: May 21, 2024
Matthew
United StatesThe location is not great if you’re a light sleeper. Bring earbuds. Also, some facilities were broken but eventually fixed.
This is just about the nicest inn I’ve ever been in. Modern bathrooms, plenty of space, and a balcony to beat.
Stayed in May 2024
Reviewed: May 19, 2024
Catherine
United StatesThe room looked remodeled however the lamp shade was cracked and her on by a hair tie. Some dust on things that should have been clean.
Close to where I needed to go
Stayed in May 2024
Reviewed: April 1, 2024
Hugo
United StatesConcrete steps are a bit steep and can get slippery when wet. Something to note if your ability to climb stairs is limited or compromised.
Other than current renovations, which seem to be finishing, the location was peaceful and quiet. Not far from downtown Santa Rosa and plenty of stores for groceries or necessities nearby. Pack some basic cookware if planning to use kitchenette.
Stayed in March 2024
Reviewed: March 25, 2024
Julie
United StatesRoom as not very clean. Old ketchup spill on table not cleaned off, which made me wonder how well everything else really was. Even so, the room smelled so strongly of disinfectant that it was almost unbearable to sleep the first night. We put out the "Maid Service" sign the second day but it was never cleaned. Right outside of our door under a balcony they were storing about 30 old lamps so it looked very trashy. There was a dead bolt lock but no security lock on the door. The refrigerator never got very cold. Also, one coffee pod for two people staying for three nights? At least they were nice and gave us as many as we wanted when we asked.
Front desk staff was amazing! He is so friendly, cheerful, kind and helpful. The location and price is great. It was quiet and the on property restaurant was very good.
Stayed in March 2024
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