Nothing

Nice hotel with very friendly employees. Breakfast is ok and it's worth spending the money. There is a mall next to the building and many restaurants nearby. We will come again when we visit Washington.

Stayed in April 2024

Limited Menu in the Restaurant.

Proximity to the Metro and nearby 7-11

Stayed in April 2024

It is very expensive. The shower was leaking.

The hotel is good and very close to funding agencies.

Stayed in March 2024

Beds too smalll

Location was good for transportation Staff was excellent Had parking available

Stayed in March 2024

The prices are rather high for what you get. I would have expected bathrobes in the room and a bit more in terms of hotel amenities at this price point. At the same time, I was grateful to have a comfortable and conveniently-located place that accepted pets, so I can’t complain too much.

I stayed here because it is a pet-friendly hotel that is close to Dulles Airport and I was traveling with my cat. At the same time, it is within walking distance of a lot of establishments in Arlington, so you don’t feel trapped here. My room and bed were very comfortable. My cat really liked the room as well! The breakfast that was included in my room rate had plenty of options. Overall, a good experience.

Stayed in March 2024

Very convenient. Easy access to metro.

Stayed in December 2023

location was perfect for our needs. Staff super friendly. Room size fine.

Stayed in January 2024

The on-site parking. Those concrete columns are everywhere! It's a nightmare!

Stayed in January 2024

This hotel was perfect for our stay. The room was spacious, clean, and quiet, and the king bed was very comfortable. The location was excellent as the Ballston metro station is very close by for a quick ride to the Smithsonian in Washington. In addition, there are numerous restaurants in walking distance. The hotel staff was very friendly and responsive.

Stayed in January 2024

We had booked through Booking. Com and had our confirmation with us. This booking was not registered on the hotels system. There was a good deal of confusion. Contact could not be made with Booking. Com. The situation was only resolved be a man who luckily came on shift in reception. He knew where to look and advised that it was a common problem between Hilton’s and Booking’s system. Without this gentleman we would have had to pay for the reservation a second time and then have to look for a refund from Booking.com

The property is in easy reach of the Metro. So visiting Washington was easy and cost effective. The hotel should consider having Metro maps available to guests. Advice on how to purchase metro tickets would be helpful.

Stayed in January 2024

Dining space for breakfast- went once and decided to go out for breakfast each day instead as space was so small, seating too close to others, dark and uncomfortable Bedroom window was also very small so needed lights on even during the day

Room size, comfortable bed, strong shower, very clean, water provided in room daily, location to everything including metro, value for money

Stayed in December 2023

The room was a little small.The walkway from the door was narrow.There was a weird smell (musty)

The location was great for my visit.The bed was very comfortable Staff very friendly and helpful.

Stayed in December 2023

N/A

Very comfortable hotel room. Very clean and well equipped. The hotel lactated in the centre of Arlington. very good metro connection to the Washington centre.

Stayed in December 2023

The "comfy" chair in the room was not. It was rigid and armless. I know this was part of the overall design FF&E, and it may seem trivial, but the only things to do in the room were stand up or go to bed. Minor, I know.

The staff was very friendly and helpful. Everyone from front desk to room service and food service was great.

Stayed in December 2023

The ac/heater is crazy load and when it comes on it’s hard to sleep through.

It was so clean and convenient for the metro.

Stayed in October 2023

Breakfast was all the same every day, nothing new was offered, wasnt worth of the money requested. Staff was very selective and rude.

Orange juice and blueberries

Stayed in September 2023

The entrance door to my room was damaged. The security lock didn't work. The air-conditioning was so loud it was very difficult to sleep.

The room service staff were excellent.

Stayed in August 2023

Restaurant was not a good experience. Most of it was closed and we had to sit in a noisy bar area. Lobby sign advertised a great steak restaurant, which it was not. The staff there was kind and understanding.

Room and bathroom were sparkeling clean. Very up to date. Staff was very attentive.

Stayed in September 2023

Nothing but price

Everything

Stayed in August 2023

We had to pay for parking

Our breakfast was very good.

Stayed in July 2023

Insufficient lighting in the room near coffee station/ microwave.

Breakfast was expensive.

Stayed in July 2023

The staff at breakfast should be paid for their friendliness. So many guests hugged and kissed staff persons it was almost weird. It made dining more pleasurable. The location was very close to the airport but so many restaurants and business places surrounded the hotel. With DC traffic I had to Uber very little.

Stayed in July 2023

clean customer service excellent restaurant staff excellent very friendly they wait on customers like they waiting on families, concierge, excellent friendly , location perfect close to everything, very clean ,

Stayed in July 2023

On the day of our leave a receptionist was highly incompetent when asked for an invoice (he was given all the details needed). Three times he printed it out wrongly. We were forced to leave to be able to get on time for our flight. Despite my three emails to the hotel I did not get neither an answer, nor a correctly made invoice.

The room was clean and quiet, very comfortable. Great location next to metro station made it easy to get both to the city centre and national airport.

Stayed in June 2023