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  5. Reviews of Hilton Columbus Downtown

Reviews of Hilton Columbus Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

402 North High Street, Columbus, OH 43215, United States of America

#6 of 149 hotels in Columbus

Guests' Choice

Review Score

Based on 434 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    9.2

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    9.2

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: April 11, 2024

    10
    Fav hotel in Columbus …. Ive stayed here multiple times… and will continue to
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The perfect location… lots of great places to grab a beer/cocktail and have a tasty bite

    Stayed in April 2024

  • Reviewed: April 7, 2024

    10
    the best thank you
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    the time and great food

    Stayed in April 2024

  • Reviewed: April 3, 2024

    10
    Beautiful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in March 2024

  • Reviewed: March 29, 2024

    10
    Very nice clean rooms
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Second tower was far walk from check in desk

    Conveniently connected to the convention center

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a good size and clean. Kiddo loved the pool and the views from the room.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    The Hilton gave us the best experience and we would definitely come back to stay.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The fact that we were only there one night meant that we couldn’t check out the other restaurants in the Hilton.

    The location was close to Nationwide Arena for the concert we were attending. Hilton was definitely the nicest and luxurious hotel we’ve ever stayed at. The room was equally amazing. The in room dining option was cool and the food was absolutely delicious.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    10
    Great Family Winter Getaway
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    Indoor pool was excellent as was the beauty of the hotel and the different restaurant offerings

    Stayed in January 2024

  • Reviewed: March 6, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Two Queen Suite - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Room a bit poorly lit

    Excellent facility, beautifully designed, great service

    Stayed in March 2024

  • Reviewed: February 18, 2024

    10
    Worth the amount of money and wish i could’ve stayed longer.
    • Couple
    • King Room with Bath Tub and View - Mobility Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    Very clean, comfortable and visibly pleasing.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    10
    Good with a few minor suggestions for improvement
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night

    The hotel hot tub was not very clean. The jets were not powerful at all. The size of the pool area was very small for the size of the hotel. Also, the pool and hot tub should be open until at least 11:00 p.m. and maybe consider adult only hours at the hot tub (like the final hour from 10-11 p.m.). It would be helpful at check-in to be given a map to help locate your room in such a large hotel with two buildings at least marking the elevator locations. Neither of the bars in the hotel serve frozen mixed drinks (like a strawberry daiquiri) and both restaurants did not answer the phones 30 minutes before they stopped serving food. The hotel was so great, I think these suggestions would really help the hotel reach excellent status.

    We enjoyed our stay at the hotel. We liked the room set-up and elegance of the room. We loved that the suite had two bathrooms. The staff was VERY kind. The location was perfect for our visit at Nationwide Arena. Very pretty interior. Numerous comfy gathering spots.

    Stayed in February 2024

  • Reviewed: February 13, 2024

    8.0
    Accommodations were good. Walls too thin.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy next door. Walls too thin because we could hear talking next door. Left fan on all night because of thin walls.

    Location

    Stayed in February 2024

  • Reviewed: February 11, 2024

    10
    It was wonderful. I’m already booking my stay for my birthday.
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    t was a little confusing to get to the right building

    it was a wonderful view. They upgraded us for free because it was my boyfriend‘s birthday. It was a lovely time. I love the rooftop bar.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    10
    Wonderful hotel in Columbus
    • Business trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Really nothing to say.

    Clean, very friendly, and accommodating staff. The suites are excellent for traveling with family. Valet is great

    Stayed in February 2024

  • Reviewed: February 4, 2024

    10
    Staff is great - the Hilton app makes everything convenient. Hotel is very modern and clean.
    • Business trip
    • Couple
    • King Room with View - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    The AC unit was so loud it sounded like a semi truck idling lol. Also, the curtains don’t close all the way so every morning we were woken up with a lovely ray of bright light. But these are really minor issues and I plan on staying here again.

    Location is great and the restaurants/bars are awesome as well.

    Stayed in February 2024

  • Reviewed: January 30, 2024

    10
    I really enjoyed my stay at Hilton downtown Columbus, and I very much enjoyed the buffet!
    • Leisure trip
    • Solo traveler
    • King Room with Roll-In Shower - Mobility Accessible
    • Stayed 8 nights

    I had read online that fitness centers at Hilton have peloton bikes, my fitness center only had a recumbent bike that didn’t have a very good program to go with. Also, the restaurant closed pretty early every day. The Hilton was the host hotel of a major figure skating event, and their athletes. The events ended each day at around 10 PM or later, and most of the days we were there by the time we got back to the hotel, the restaurant was already closed. The saving grace was that they have a marketplace where you can buy premade food. Also, there was no microwave in my hotel room. That was shocking!

    The staff was very nice and helpful! The buffet breakfast was excellent! My room was very large and my shower was very nice. Very often the walk-in showers aren’t very nice, but this one was very nice!

    Stayed in January 2024

  • Reviewed: January 29, 2024

    8.0
    Clean, comfortable, and good location although pricey
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Mobility/Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The bed sagged on one side, the restaurant was never open, and several of the light switches didn’t work in the morning.

    The location was close to NW arena, it was clean and easy to check in.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    10
    Great stay will be back
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Food and staff at main restaurants.

    Location

    Stayed in January 2024

  • Reviewed: January 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location!

    Stayed in January 2024

  • Reviewed: January 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The size of the facility was a little intimidating and confusing.

    The location of the facility in proximity to the Nationwide Arena was great. Clean and very modern facilities. Friendly staff.

    Stayed in January 2024

  • Reviewed: January 17, 2024

    10
    Amazing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility and Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing bad about it was all of the people. They had a lot going on this weekend. You couldn’t even get into the grab n go without a long line. It isn’t really the property fault . They are just being a great place to stay.

    I liked how welcoming they were. How the treated my 3 year old like a person.

    Stayed in January 2024

  • Reviewed: January 16, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Bath Tub and View - Mobility Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Not very much domestic beer. Tv had odd color

    Good feels

    Stayed in January 2024

  • Reviewed: January 8, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Super clean fast with checking in

    Stayed in December 2023

  • Reviewed: December 25, 2023

    10
    I cannot wait to stay again.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    If I had to pick something, the elevator is a bit far from the room. Very tiny issue but that was the only thing that was not outstanding.

    The property was clean convenient and safe. The dining was excellent and the location is extremely walkable. Will absolutely stay again.

    Stayed in December 2023

  • Reviewed: December 18, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night

    Cheaper valet prices

    It clean and smells really good! A guy named Travis went above and beyond to retrieve my friends keys.

    Stayed in December 2023

Showing 1 - 25

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