The elevators are a major concern. 3 out of the four elevators were working. One of the 3 was very questionable. We wouldn’t use it after the first trip up. And a lot of the other guests wouldn’t use it either. The wait for the elevators was a joke. After 10 minutes we used the stairs. We were on the 10 th floor.

The rooms were fine. The workers outside getting cars in and out were great. The guys helping with getting bags were great. The desk help not so much. They were just rude and seemed tired of waiting on people.

Stayed in April 2024

Breakfast option expensive

Pool close to beach

Stayed in April 2024

Parking!

How close it was to everything.

Stayed in April 2024

Nobody seems to really communicate between the hotel staff and restaurant staffs

The views and location

Stayed in April 2024

old and getting run down

location

Stayed in March 2024

Buffet dinner was too expensive and the food was practically inedible.

Room configuration in the Jr. Suite was perfect for families.

Stayed in March 2024

You desperately need to replace your elevators in the South tower.

I like the location. The restaurants were all great except for the breakfast buffet. That was a disappointment. All you can eat is not beneficial to my family. I would prefer to order from a menu.

Stayed in March 2024

The parking was charged for Valet and had to get my own carit was good closr

Stayed in March 2024

Wish there was a laundry area.

My bed was super comfortable. The beach and pool was nice. Lots of shops and eats within walking distance.

Stayed in March 2024

charged me another $30 for inconvenient parking

excellent location. nice and clean. ocean view was awesome

Stayed in March 2024

Parking included in the price of the room.

Our room had a great ocean view!

Stayed in February 2024

So spread out

Great location

Stayed in March 2024

Rooms were not well kept; stains on wall and furniture; shabby furniture except for the beds, which were very comfortable.

The location is perfect!

Stayed in March 2024

The room was small, the bed was very bouncy/soft, lack of support, the couch was squeaky, unable to change the temperature in the room. It would have been great to have a microwave. Room service was also unavailable.

The water pressure was great, the view was beautiful, and early check-in was amazing, great amenities, and the valet was very efficient, the location was perfect for the event we were in town for, and we loved the easy access to the beach and boardwalk.

Stayed in March 2024

Could be updated. Scratches on furniture and wallpaper peeling

The location

Stayed in March 2024

Couldn't get room service to answer their phone Saturday night. Gave up after trying for approximately 2 hours. Even called the front desk and was transferred to be sure I had the right extension.

Very nice staff who made our stay comfortable

Stayed in March 2024

Staff was not too informative at check in.

Location was great, beds were comfortable, room was clean!

Stayed in March 2024

Everything was very expensive which is understood as a Hilton stay, but self parking yourself for $30+ a night not on property but in the lot across the street with a very long crosswalk light and unsafe intersection to begin with was pretty ridiculous to start. Valet is available but filled up very quickly. The room fee hold is expected but $75 a night. WiFi is not included free with your stay which is crazy to me. They push being a Hilton member to receive benefits but shouldn’t be required for something as little as wifi. It’s the Hilton!

Beach property was very nice and easy to access from multiple points. The hotel is very beautiful and very big. Our room was spacious and clean

Stayed in March 2024

Almost nonexistent balcony. It was extremely loud in the middle of the night. The noise woke us up several times during the night. Unable to get wi-fi unless we joined the membership. Shouldn’t have to pay extra for parking at those prices. The check in and check out was very chaotic, but sure how that could be fixed.

The view was beautiful. The staff was very nice.

Stayed in March 2024

Extra fees and parking

Place was nice, beautiful location close to everything but the hidden and extra fees are ridiculous!

Stayed in March 2024

Both queen beds were too worn out from long use they both had a sink hole in them and were uncomfortable also was adjusting the ac and noticed the air filter was extremely dirty and the maintenance tag stats it was last changed in October 2023

The room was spacious and clean and loved the view from my room

Stayed in March 2024

Bar needs more servers for the size of hotel.

Location great, decent restaurant, good breakfast.

Stayed in March 2024

elevator too old and slow.

room was clean. staff friendly, facilities good.

Stayed in February 2024

The room was expensive for what we received. The bathroom was small. The pillows uncomfortable, the fridge very small. No microwave.

The location.

Stayed in March 2024