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Reviews of Hilton Garden Inn Atlanta North/Johns Creek 3 stars

11695 Medlock Bridge Road, Johns Creek, GA 30097, USA

#2 of 3 hotels in Johns Creek

Guests' Choice

Review score

Based on 64 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.8

  • Staff

    9

  • Value for money

    8.4

  • Free WiFi

    8.8

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Showing 1 - 44

  • Reviewed: 27 January 2018

    9.6
    Would stay here again, nice and convenient
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The night shift guy was not very nice and acted like I was getting on his nerves after I brought down my own trash and dirty laundry and asked for an extra pillow and garbage bags. But we all have our bad days so...

    It was clean and the woman was very friendly who checked us back in when we needed to stay another night

    Stayed in January 2018

  • Reviewed: 9 October 2017

    10
    Nice, convenient property for the $
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Leisure chairs. There needs to be 2 comfy chairs. The ine in our room sat like. Dining chair.

    Nice property being renovated. Our room was complete and nice. Wish there had bee 2 comfy chairs instead of the one that sat like a dining chair. Overall, a very nice property.

    Stayed in October 2017

  • Reviewed: 19 June 2017

    6.3
    Location was good, and the staff were friendly.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The room was incredibly outdated and a little gross. There was a silverfish trapped in the painting on the wall which was a bit of a turn off.

    Location was good, and the staff were friendly. They had coffee out all day in the lobby which was a nice bonus.

    Stayed in June 2017

  • Reviewed: 2 January 2017

    8.3
    Location
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Won't provide points for Hhonor because. I booked through Booking. Com though I am also HHonor member King size bed has a depression in middle.

    Location

    Stayed in January 2017

  • Reviewed: 21 November 2016

    7.1
    The hotel employees were great.
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The beds were AWFUL! We had back pain all afternoon, we were in town for a funeral, so being stiff and sore made the day worse. The breakfast buffet was a little over priced.

    The hotel employees were great.

    Stayed in October 2016

  • Reviewed: 10 November 2016

    10
    Cookies were great!
    • Couple
    • King Room with Spa Bath
    • Stayed 3 nights
    • Submitted via mobile

    Pool was freezing and hot tubb broken!

    Cookies were great! Especially oatmeal with blueberries and cranberries. Especially helpfully- Tamisha- even remembered our names!

    Stayed in October 2016

  • Reviewed: 19 September 2018

    7.5
    Would stay again
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Everything was great.

    Great Coffee in lobby

    Stayed in September 2018

  • Reviewed: 17 September 2018

    7.5
    nice and clean, friendly service staff
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    noise of speaking and laughing came from downstair since 11pm and end around 12;30 am

    nice and clean, friendly service staff

    Stayed in September 2018

  • Reviewed: 8 August 2018

    7.5
    I called back after checkout to ask about the $50 added to...
    • Solo traveller
    • Double Room
    • Stayed 1 night

    I called back after checkout to ask about the $50 added to my bill. The guy I spoke with was very short with me and not polite.

    Stayed in July 2018

  • Reviewed: 30 May 2018

    10
    The staff was excellent
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was excellent

    Stayed in May 2018

  • Reviewed: 28 May 2018

    7.5
    Very nice experience will definitely stay there again and recommend to family and friends!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Maid service was horrible!!

    Everything was good!

    Stayed in May 2018

  • Reviewed: 14 March 2018

    10
    It was great and if in the area again, this would be my FIRST CHOICE!
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    It was extremely clean and fresh!

    Stayed in March 2018

  • Reviewed: 11 March 2018

    10
    Nice clean hotel.
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Nice clean hotel. The staff waa friendly. Our room waa spacious and quiet. Will definitely be staying there again.

    Stayed in March 2018

  • Reviewed: 28 January 2018

    9.6
    Great place to stay
    • People with friends
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Conviently located

    Stayed in January 2018

  • Reviewed: 16 January 2018

    9.2
    Good hotel, clean room, good location
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 7 nights
    • Submitted via mobile

    Poor breakfast, low water pressure that was fixed during the staying but was too late

    Good hotel, clean room, good location

    Stayed in January 2018

  • Reviewed: 14 January 2018

    3.3
    terrible memories stayed this hotel.
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night

    notting

    never it was bad memories.

    Stayed in January 2018

  • Reviewed: 2 November 2017

    10
    Great allround hotel
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 9 nights
    • Submitted via mobile

    Water from showet could be better. And have to pay breakfast everyday

    Nice King size bed. Fitness Area was nice

    Stayed in November 2017

  • Reviewed: 11 October 2017

    9.2
    Toilet leaked
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds and Bath Tub - Disability Access
    • Stayed 1 night

    Toilet leaked

    Stayed in September 2017

  • Reviewed: 8 October 2017

    10
    Nice staff, clean room
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Clean room.

    Stayed in October 2017

  • Reviewed: 21 September 2017

    10
    When I 1st checked in I was greeted.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    When I 1st checked in I was greeted. Very nice. Absolutely loved the room. Everything was great.

    Stayed in August 2017

  • Reviewed: 20 September 2017

    10
    Rooms are very large and roomy
    • Couple
    • Double Room with Two Double Beds and Bath Tub - Disability Access
    • Stayed 1 night

    Rooms are very large and roomy

    Stayed in September 2017

  • Reviewed: 10 September 2017

    10
    Great
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Peaceful

    Stayed in September 2017

  • Reviewed: 20 August 2017

    10
    Very good place for family business so on.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very good place for family business so on.

    Stayed in July 2017

  • Reviewed: 24 July 2017

    7.1
    very nice, would stay there again
    • Couple
    • King Room
    • Stayed 1 night

    room had only one chair, desk chair

    Staff, They were great

    Stayed in July 2017

  • Reviewed: 23 February 2017

    10
    Great stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel and location

    Stayed in January 2017

  • Reviewed: 4 October 2016

    8.8
    Good hotel to the north of Atlanta
    • Leisure trip
    • Group
    • Double Room
    • Stayed 9 nights
    • Submitted via mobile

    Good rooms and a convenient location.

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 23 March 2016

    7.1
    I love everything, especially the location, as I was being...
    • Solo traveller

    Bed was horrible

    I love everything, especially the location, as I was being seen at Emory Johns Creek. So conveniently location! Good restaurants in the area and I felt very safe staying there alone.

  • Reviewed: 18 February 2016

    10
    The bartender was exceptional and the front desk staff as...
    • Leisure trip
    • Couple

    The only con is the Xbox one not connecting to the internet. I'm not sure what happened regarding that, but that cancelled our movie night. Other than that, everything was excellent. It just gave us more time at the bar, that's all :-)

    The bartender was exceptional and the front desk staff as well! Also, the bed in room was very comfortable and clean. I was tempted to stay another night.

  • Reviewed: 29 September 2015

    6.7
    The bed was comfortable.
    • Leisure trip
    • Couple

    The AC unit in our room sounded like an ice machine cycling off and on during the night, so you couldn't sleep. We notified the front desk. They were indifferent that it affected our experience at the hotel.

    The bed was comfortable. The room was nice.

  • Reviewed: 2 July 2015

    5.8
    The hotel was nice.
    • Leisure trip
    • Couple

    The assistant manager Kenya was very unprofessional and def doesn't care about customer service and making them happy. I've had to file a complaint with Hilton corp and Better Business bureau.

    The hotel was nice. Been to better but for the price ok. Now after the experience I had after I left with extra charges I will never go to another Hilton again.

  • Reviewed: 7 June 2015

    10
    Location was right across from a strip mall that you can...
    • Leisure trip
    • Group

    Nothing bad! Just breakfast service/buffet ends at 10am! that's not ideal for weekend travelers who may want to sleep in a little!

    Location was right across from a strip mall that you can walk under the street to! After being stuck in stressful traffic, we were able to walk under the street to eat! The staff were all very friendly, and breakfast was delicious.

  • Reviewed: 23 February 2015

    10
    The people!
    • Leisure trip
    • Family with older children

    Nothing

    The people! My hotel reservation through bookings.com was not on file and the hotel was booked. Even still, Renee was able to find a way to accommodate me and my daughter. IT made s very long day of travel end perfectly.

  • Reviewed: 28 April 2016

    10
    Staff was extremely friendly and the bed was sooooooooo...
    • Couple

    Staff was extremely friendly and the bed was sooooooooo comfortable

  • Reviewed: 8 April 2016

    10
    Location - near grandchildren
    • Leisure trip
    • Couple

    the traffic

    Location - near grandchildren

  • Reviewed: 1 March 2016

    7.1
    Most things were nice.
    • Leisure trip
    • Family with older children

    In the double room we had only full size matteresses. Expect more from Hilton.

    Most things were nice.

  • Reviewed: 24 February 2016

    9.2
    Relaxing and nice lobby
    • Business trip
    • Solo traveller

    ?

    Relaxing and nice lobby

  • Reviewed: 3 January 2016

    9.6
    Cookies and coffee in lobby
    • Leisure trip
    • Couple

    Offer water bottles in room

    Cookies and coffee in lobby

  • Reviewed: 27 October 2015

    2.5
    Nothing
    • Leisure trip
    • Family with young children

    They cancelled my reservation w/o any notice. Soooooo~ disappointed!!!

    Nothing

  • Reviewed: 6 October 2015

    9.2
    it was raining and the desk clerk was out side smoking and...
    • Leisure trip
    • Family with older children

    it was raining and the desk clerk was out side smoking and it didn't look very nice

  • Reviewed: 6 October 2015

    10
    Friendly helpful staff.
    • Leisure trip
    • Couple

    Friendly helpful staff. Excellent facilities. Quiet location

  • Reviewed: 14 July 2015

    9.6
    Everything was clean and tidy.
    • Leisure trip
    • Solo traveller

    Everything was clean and tidy. staff very helpful

  • Reviewed: 30 June 2015

    10
    The room was clean and large
    • Leisure trip
    • Couple

    The breakfast should be included with your stay

    The room was clean and large

  • Reviewed: 15 June 2015

    10
    everyone was professional kind and thoughtful
    • Business trip
    • Solo traveller

    everyone was professional kind and thoughtful

  • Reviewed: 31 March 2015

    4.6
    Front desk employee
    • Leisure trip
    • Solo traveller

    Front desk employee

There are also 28 reviews without text. These impact the overall review score.

Showing 1 - 44

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