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  5. Reviews of Hilton Garden Inn Boston/Marlborough

Reviews of Hilton Garden Inn Boston/Marlborough This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

170 Forest Street , Marlborough, 01752, United States of America

#3 of 10 hotels in Marlborough

Guests' Choice

Review Score

Based on 155 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    8.8

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Stayed in March 2024

  • Reviewed: March 11, 2024

    10
    We liked it and would choose it again.
    • Leisure trip
    • Family with young children
    • Junior King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Prefer a non sliding bathroom door. A small light in the micro, fridge area would be helpful.

    Hotel was friendly, clean, spacious and quiet.

    Stayed in March 2024

  • Reviewed: February 20, 2024

    8.0
    overall fit what we needed
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    more choices. Pool also not open

    had dinner there one night. was okay but a bit expensive and not huge selection.

    Stayed in November 2023

  • Reviewed: February 19, 2024

    10
    Was very nice
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Good location, easy to find

    Stayed in February 2024

  • Reviewed: November 13, 2023

    10
    Pleasant and comfortable.
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I can't think of anything.

    Staff was very friendly. Accommodations were excellent. Hotel was very clean, especially the bathroom. The hvac was quiet, therefore we had a good night's sleep. The breakfast was excellent with good quality, fresh food. The cook, Jacob, was pleasant and make an excellent omelet. Hotel was close to the venue, restaurants and shopping

    Stayed in November 2023

  • Reviewed: October 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Easy in easy out, nice staff

    Stayed in September 2023

  • Reviewed: October 2, 2023

    10
    Clean, quiet hotel welcomes travelers for work
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Mobility Access
    • Stayed 1 night
    • Submitted from a mobile device

    Located so far away

    Cheap ace quiet

    Stayed in August 2023

  • Reviewed: August 28, 2023

    10
    My family and I enjoyed our stay.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There isn’t anything I can think of that I didn’t like.

    The property was spacious and clean. Staff was very friendly and attentive. Easy check in and check out.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 10 nights

    Wifi kept disconnecting

    Stayed in August 2023

  • Reviewed: August 7, 2023

    9.0
    Great stay
    • Leisure trip
    • Family with young children
    • Junior King Suite - Hearing Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom door does not have a lock

    Room size

    Stayed in August 2023

  • Reviewed: August 6, 2023

    10
    Nice mini vacation!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful location, very quiet area. Everything looks brand new.Loved that there was a restaurant/bar in the hotel. Everyone was very friendly and polite. Will definitely stay again.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    9.0
    Would have been a 10 if not for parking
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    Have to pay for parking aside from our stay, never heard of this in a place with an empty parking lo

    Everything

    Stayed in August 2023

  • Reviewed: July 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    $10 charge for parking ??

    Stayed in July 2023

  • Reviewed: June 19, 2023

    8.0
    It was a comfortable place to lay my bed!!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    One coffee cup in room for two people staying two nights. Left room early first morning and did not notice. Last morning there noticed the shortage as we packed to leave.

    We only stayed for two nights and did not eat or use any other services there!

    Stayed in June 2023

  • Reviewed: May 1, 2023

    9.0
    Easy check in and out, staff was great, breakfast was good! very clean.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    very clean, staff was great!

    Stayed in April 2023

  • Reviewed: April 9, 2023

    8.0
    It was an OK stay. Good for a short stay. Exceptional breakfast
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was way too cold! Freezing actually so my son didn’t enjoy it at all we left after 5 min. Room wasn’t too big we got the two queen bed room. They had 2 big “life” water bottles waiting for us in the room we thought they were free so we chugged them cus we were thirsty lol then we saw the price tag on them $6 each omg 🤦🏻‍♀️ called front desk to check if they were actually that price or complimentary, they were actually that price. She said : we will only charge you if you drank them. We paid $12 for two water bottles that night. I’ll never forget it lmao. It was Friday so I saw like a huge adult party going on in the bar area - when I woke up there saw a huge opened vodka bottle on one of the side tables in the hallway on my floor while entering the elevator. Picked it up to bring to front desk cus there were kids around and no one wants drunk kids. It was an ok experience, the breakfast is what blew my mind I’m about to call and see if I can just stop by for the breakfast in the morning 😂

    The room was modern cleaned well, fridge available. Beds were clean and comfortable. I liked the food in the restaurant. Like everywhere, low on staff but staff was friendly and helpful. The made to order breakfast was exceptional! The only Gentleman making the breakfast orders was Latino and I was so proud because I’m Latina ! And breakfast was best I’ve ever had ! It is a stylish hotel

    Stayed in April 2023

  • Reviewed: March 4, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    the woman at the front desk was SO nice and helpful and made our stay very comfortable!!

    Stayed in February 2023

  • Reviewed: January 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Junior King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was mediocre. No jacuzzi.

    Room was awesome. Food options in area are great.

    Stayed in January 2023

  • Reviewed: January 23, 2023

    10
    Perfect for a family of four!
    • Leisure trip
    • Family with young children
    • Junior King Suite - Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Layout of the suite was perfect for a family of four. Staff were always pleasant and helpful. Property was clean and well-maintained.

    Stayed in January 2023

  • Reviewed: December 9, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Hair in the bathroom and restaurant (dinner) food was below average.

    Enjoyed the pool but smaller than anticipated. Enjoyed breakfast. Staff very friendly and helpful.

    Stayed in December 2022

  • Reviewed: November 13, 2022

    10
    I could be back
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing

    the place is very clean, new and comfortable

    Stayed in November 2022

  • Reviewed: November 10, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    hairdryer was missing from the room. Also, I don't understand the logic of making the "more expensive" hotels not have a free breakfast in the morning for their guests. I chose this hotel for its location but I would prefer a Hampton Inn because it is less expensive and has a free breakfast (and wifi).

    Stayed in November 2022

  • Reviewed: October 16, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    noisy children.

    nice big room, clean bathroom, good water pressure for shower

    Stayed in October 2022

  • Reviewed: October 15, 2022

    9.0
    I would certainly stay here again.
    • Leisure trip
    • Solo traveler
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The a/c + heating system was a bit insensitive. The room was too warm, then chilly for a short spell, then too warm - restarting the cycle.

    it’s a lovely place in a quiet location in the middle of an office development - yet very close to a Whole Foods, several craft breweries and restaurants. The staff, front desk and bartender, were terrific. VERY professional.

    Stayed in October 2022

Showing 1 - 25

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