4265 Sawyer Road, Columbus, OH 43219, United States
#77 of 150 hotels in Columbus
Guests' ChoiceBased on 176 hotel reviews
7.7Cleanliness
8.1
Comfort
8.3
Location
8.5
Facilities
8.1
Staff
8.3
Value for money
7.6
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End of dialog contentReviewed: 23 April 2024
Vincent
United StatesI ate a meal at the restaurant on the First Floor (pasta dish), and I got sick a few hours later (stomach issues). I would hope the two weren't related but I don't think I'd eat at their restaurant again...not worth taking the chance.
The close proximity to the Columbus, OH airport (John Glenn International), the free and prompt shuttle service to/from the hotel to the airport; the polite Front Counter employee; the quietness of my room location.
Stayed in March 2024
Reviewed: 6 April 2024
Staci
United StatesSomeone tried to come into our room at7:30 am and did not knock or announce themselves. That is unacceptable!
Location, clean and stylish
Stayed in April 2024
Reviewed: 13 November 2023
Diara
United StatesThe location is convenient and love that it has an airport shuttle.
Stayed in November 2023
Reviewed: 20 October 2023
Julia
United StatesWould have preferred it if the hotel had been closer into town. I picked the hotel because of the price but was disappointed when I realized it was so far away. Having said that, however, I was not unhappy with the service and accommodation that I received.
Stayed in September 2023
Reviewed: 19 October 2023
Stephanie
United StatesStaff at front counter were rude
Nice and close to the airport
Stayed in September 2023
Reviewed: 20 August 2023
Kimberly
United StatesBroken ice machines on 2 floors
Stayed in July 2023
Reviewed: 16 August 2023
Michael
United StatesThe computer in the business center did not work. I was not able to access the internet.
I can't talk about the breakfast because we did not pay the extra money to have any of it. From what I observed, the breakfast wasn't any different than a lot of other places we've stayed where the breakfast was included in the price of the room.
Stayed in August 2023
Reviewed: 6 August 2023
Thomas
United StatesShuttle service needs more transparency. We were not aware that it was shared with other hotels, thereby affecting time for checking in at the airport. Our wait was almost 30 minutes because of this.
Clean and comfortable
Stayed in August 2023
Reviewed: 30 July 2023
Jamie
United StatesOur room faced the runway so it was quite loud until late evening. The overnight desk person was very rude when we asked for the shuttle (as instructed). Never smiled, greeted us and was short with responses. My husband asked where to put the room key and she responded like he was an idiot “in the box!”
Location to the airport is perfect. Nice room. Like it has a bar.
Stayed in July 2023
Reviewed: 29 May 2023
Olivia
United StatesHouse keeping let themselves into our room around 10 am, and then continued to knock on our door and ask when we would be leaving, check out wasn’t until 12 pm.
Very clean
Stayed in May 2023
Reviewed: 24 April 2023
Patricia
United Stateslocation
Stayed in April 2023
Reviewed: 7 April 2023
Amie
United StatesIt was next door to the airport, had an airport shuttle and a small indoor pool for my kids to swim in.
Stayed in April 2023
Reviewed: 19 September 2022
Piaskowski
United Stateshairs in bathroom that weren’t mine
location and price
Stayed in September 2022
Reviewed: 16 August 2022
Mitchell
United StatesThe overnight attendant didn't have any information on the shuttle service provided by the airport, from the rental car location, and she wasn't willing to find out. She also would not schedule the shuttle service provided by the hotel, unless we were standing in her presence and waiting.
Stayed in August 2022
Reviewed: 24 July 2022
Biju
United Arab EmiratesThe exceptional service and attitude of the staff. Special mention about Mr. Dong who went out of the way in helping with quarters at the Laundry.
Stayed in July 2022
Reviewed: 23 July 2022
Youkerj
United StatesClean and close to airport.
Stayed in July 2022
Reviewed: 2 May 2022
William
United Statesnext to runway with early 7:00 a.m. flights
near airport
Stayed in April 2022
Reviewed: 7 April 2022
Colleen
United StatesAfter flying all day it would have been nice to be able to get some real food. Not just frozen.
The location was very convenient due to the proximity to the airport. And they were very understanding about our late arrival time.
Stayed in April 2022
Reviewed: 28 March 2022
Heather
United StatesNothing really bothered me
parking was free
Stayed in March 2022
Reviewed: 7 March 2022
Endrakial
United StatesThe beds we slept in were a 4/10 expected them to be more cushioned & firm and soft since you are staying at a Hilton and praying a pretty penny. . it was like sleeping on the wooden frame itself
The cleanliness of the rooms
Stayed in March 2022
Reviewed: 19 February 2022
Debra
United StatesThe gentleman that helped us in the restaurant was awesome. He was the cook, but realized the bar tender/ hostess was backed up and was wonderful in making sure customers were taken care of.
Stayed in February 2022
Reviewed: 8 January 2022
Sarah
United StatesThe walls are paper thin. I could hear the people next door having a casual conversation. Food was typical Ohio fare... great if you want meat meat meat, not so much if you want vegetables.
Location is wonderful, staff was super and there shuttle was fast and easy
Stayed in January 2022
Reviewed: 16 October 2021
Sallee
United StatesStaff was excellent but room was not clean. Hair on thermostat and dirty q-tip left on floor. Really made us wonder if the room had been cleaned and sanitized
Stayed in September 2021
Reviewed: 29 August 2021
Rachel
United StatesNo sanitizer in dispensers in hallways
Perfect location, comfortable, friendly staff, clean
Stayed in August 2021
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