Had issues with the shower. But other than that, everything was great

Location clean and wonderful staff

Stayed in November 2024

Breakfast bar for $12 was no different than any other hotel would offer - hot food offering was powder scrambled eggs and bacon/turkey sausage. No oatmeal except instant, all the rest is exactly what I’d expect as a breakfast included in my room charge, not an additional charge. This was my only disappointment - next day I went out for a decent breakfast (there was a nice brunch restaurant across the street) where the value is far better and the quality of food way better.

Property was good - clean, well staffed, and friendly.

Stayed in November 2024

The Jacuzzi has some small cracks so when you stepped in you felt leftover water come up, the weekend price was a little pricey for it all.

I loved everything, the staff was friendly, the location had a lot around it to visit, the room was clean, the room was big and spacious.

Stayed in November 2024

Busy time and they ran short of big towels.

Stayed in October 2024

Congestion with traffic getting to the property

Access to highway

Stayed in September 2024

Clean, nice bathroom, bedding was comfortable and there was enough pillows.

Stayed in October 2024

Staff was great. The breakfast was good values for the cost. Free bottles of water were a big plus.

Stayed in September 2024

My only complaint is that there is no free breakfast. Most hotels (even cheap low budget places) provide a free breakfast. The food was good but as we were eating, several people came to the dining area thinking the same thing.

The front desk staff sent a text to my phone after check in to make sure everything with the room was good. I really thought that was a nice gesture.

Stayed in August 2024

Rude customer service and Hotel kept charging my debit card and could not tell me why because they claim they could not see the charges on their side. When I showed them the charges they advised to dispute with bank. They got frustruated because I wanted to know why there were charges from the hotel and they could not explain. I was told they could not help me and refused to discuss. Lara in customer service is very rude and appeared to be racist. I did not see her talking to anyone else like that.

great location, clean

Stayed in July 2024

Front desk

Room

Stayed in July 2024

Stayed two days and didn't get any clean towels or service the second day

Really liked how quite it was in the room. Could not hear any outside or inside noises.

Stayed in July 2024

Parking was confusing as it wasn't clear if it was ok to park in that back lot or not. Having to be bussed in every time you go out when you have a key card is crazy.

Hotel was clean and nice.

Stayed in June 2024

The room was climate controlled or the air was broken. The room was on 71 when we arrived, turned thermostat down to 66 and it stayed on 71. I couldn’t sleep bc I was so hot and turned the thermostat as low as 58 and still never got any cooler. The rooms were clean but everything in the hotel was dated and the hallways smelled kind of musty.

The location was great - several places to shop/eat in the area.

Stayed in April 2024

Pool was cold!

Staff was amazing! So friendly and welcoming.

Stayed in March 2024

Your rooms are far superior to other Hilton's we have stayed in.

Stayed in November 2023

Even a distance from downtown, the prices were elevated due to the concerts and conventions going on. The only complaint about the room was that the carpeted floors felt sticky. That was definitely a disappointment.

The staff was helpful and friendly. The rooms had comfortable beds and full size pillows. We were in town for a concert downtown and this was only 15-20 minutes away. We had a comfortable overnight stay. Breakfast wasn't included in our rate and we chose not to eat there so cannot comment on that.

Stayed in August 2023

My let out couch bed had poop on it. Although they accommodated us with a different room...it just the principal of cleaning. Breakfast was great..other than that the hotel was beautiful!

The Surrounding area. Lots to do.

Stayed in July 2023

Price less and breakfast included and didn’t know about extra charge

Staff friendliness

Stayed in July 2023

chicken wing in the elevator

clean

Stayed in June 2023

access from main drive is very confusing

very nice- convenient to restaurants and shops

Stayed in June 2023

Price was steep, considering location

Comfortable beds

Stayed in May 2023

This is the first time that we have gone to a motel where you actually have to pay to have your breakfast included. Most times it is just a continental free breakfast buffet.

Comfortable bed and pillows, good hot water for showering.

Stayed in March 2023

New staff customer service was not good.

The ladies at check in & check out (Elizabeth & Laura) were amazing excellent service. I paid for meals to be included and verified with them (breakfest) but when we went down to get some of the continental breakfast was told we had to pay. Even after insisting it was included. I (Debbie who reserved the room) had to go down with family to insist they (grill staff) were wrong. I understand staff was new but to basically te) us we were lying was inappropriate. Very grateful to Laura for making sure all was made right, the waitress apologized.

Stayed in February 2023

Disconnect between hotel and built in restaurant. menu was outdated and opposite of what was available. Covid adjustments weren’t aligned

The staff was very friendly and welcoming.

Stayed in January 2023