1600 Interstate Park Drive, Montgomery, AL 36109, United States
#32 of 56 hotels in Montgomery
Guests' ChoiceBased on 202 hotel reviews
7.3Cleanliness
7.7
Comfort
7.8
Location
8.3
Facilities
7.6
Staff
8.4
Value for money
7.1
Free WiFi
10.0
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End of dialog contentReviewed: 15 March 2024
Ella
United StatesWe noticed a small brown stain on one of the beds after my daughter woke up. As it turns out, it wasn't a stain because I was able to clean it with just a damp cloth. The sheets hadn't been changed from the previous occupants which meant my daughter slept in a dirty bed that was stained with...who knows what. The pillows were too soft. The bed is hard. The occupants right above us were quite noisy. I stayed in em 214 March 4th 2024. The fridge wasn't working and the Kiureg wasn't either. We stayed in em 204 march 13 2024, which had the bed with the unknown fluid. I'm very disappointed because of the price I paid and what I got.
Front desk staff was excellent.
Stayed in March 2024
Reviewed: 7 August 2023
Vincent
United StatesToilet ran entire time, one set towels for 3 nights, no fan in bathroom, 1 chair in room for 2 people.
In town for a funeral and location was close by. Personnel was good, good bed
Stayed in August 2023
Reviewed: 3 July 2023
Laura
United StatesDidn’t like breakfast set up. Was built like a self serve buffet, but forced to sit down and order. I like breakfast buffets because you can quickly serve yourself and be on your way. Waitress was great and helpful. I just prefer serve-yourself. I don’t know if I will return for that reason
Location, K-cup coffee maker, beds
Stayed in July 2023
Reviewed: 26 June 2023
Heather
United StatesOur room did not have a hairdryer, but Matthew was able to get us one. The one night we wanted to eat at the restaurant, the cook was unavailable for the first hour of “open hours” and we were unable to wait any longer after sitting for 45 minutes waiting on them to return from the store. The hotel was under active renovations and the water had to be shut off for a few hours two of the days we stayed. I feel like that should have been communicated to guests before arrival and the option to change/cancel the reservation given. No housekeeping was provided the entire duration of our stay (we stayed 3 nights). We were provided with 4 towels total. Our trash cans were overflowing by the 2nd day so we took them out ourselves. One of the lights in our bathroom and one between the beds did not work despite our room being recently renovated.
The front desk clerk, Matthew, was amazing. He was always so polite and helpful! He made sure to say hello to us- by name- every time we walked by the desk.
Stayed in June 2023
Reviewed: 20 June 2023
Lashunda
United StatesFree continental breakfast.
The hotel staff was very friendly and hilarious with jokes. Made the check-in so easy and sling with check-out !
Stayed in June 2023
Reviewed: 11 February 2023
Catricia
United StatesInclude Breakfast
Did not eat. It was not included in price
Stayed in December 2022
Reviewed: 29 October 2022
Patricia
United Statesthe one gripe I had is check out wasn’t till 12 we were going to sleep late housekeeping knocked on the door at 9 to clean room and we were sleeping still then getting ready to leave about 10 and our cards to room were done deactivated so when I went out to car to load had to get someone to let me in room.
location was great! breakfast and server was awesome! front desk was super friendly and helpful!
Stayed in October 2022
Reviewed: 28 October 2022
Antonio
ItalyI moved there from another hotel to meet colleagues. Looking at the price I was expecting breakfast included but it wasn't. Gym doesn't have towels. I understand that I need to ask to make my room due to covid, but how is it possible as a new customer to find elastic band on the floor and a bottle cap within my bed sheets?
Staff was really really great.
Stayed in October 2022
Reviewed: 3 October 2022
Patricia
United StatesHaving to wait 2 hours before I could check in after driving from out of town. Found a kids toy under the bed...says not fully clean.
The quietness of the room.
Stayed in October 2022
Reviewed: 12 September 2022
Cook
United StatesBathroom a little out dated.
The stay was comfortable and really quiet.
Stayed in September 2022
Reviewed: 22 August 2022
Mr
United StatesMy digital key didn’t work, my physical key wasn’t working at first
the location, it was very comfortable and peaceful
Stayed in August 2022
Reviewed: 15 August 2022
Lisa
United StatesThey had a bar in lobby but it was closed the entire weekend. The price per night for a standard king was a bit higher than the norm.
Great service decent check in process.
Stayed in August 2022
Reviewed: 24 July 2022
Janet
United StatesThere is no longer a hot tub and the restaurant/bar was closed. The main reasons we picked this hotel was for those two features.
Friendly staff
Stayed in July 2022
Reviewed: 2 May 2022
Amanda
United Statesolder place for price
Stayed in May 2022
Reviewed: 19 March 2022
Johnson
United States$11 for breakfast
Stayed in March 2022
Reviewed: 12 March 2022
Johnson
United StatesFree breakfast
$11 for breakfast that would have been contential breakfast at other businesses is outrageous.
Stayed in March 2022
Reviewed: 28 February 2022
Camille
United StatesThe tub needed to be updated, the comforter was not up to part on one of the beds, and the pillows were flat
The staff had great customer service and the location was close to the event I was attending
Stayed in February 2022
Reviewed: 4 January 2022
Anderson
United StatesOur first room the shower curtain was missing but representative took care of us by moving us to another room closer and on the same floor
No complaints
Stayed in January 2022
Reviewed: 27 December 2021
Marcus
United StatesThe receptionist was rude it was late she was probably tired but I was also
Stayed in December 2021
Reviewed: 12 October 2021
Gina
United StatesBreakfast was supposed to be included $10 for “continental” which comprised of cold cereal & toast is not acceptable
Stayed in September 2021
Reviewed: 17 July 2021
Gerard
United StatesRoom rate high. Extra cost for breakfast. Staff ran credit card five times for different amounts
Room space , comfortable fast wifi
Stayed in July 2021
Reviewed: 17 June 2021
Henry
United StatesEverything was fine!
The location is excellent!
Stayed in May 2021
Reviewed: 30 May 2021
Donnell
United StatesLocation
Stayed in May 2021
Reviewed: 27 May 2021
Carolyn
United StatesHad to tote luggage to room no carts were available
The breakfast should have been free
Stayed in May 2021
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