1100 South Avenue, Staten Island, NY 10314, United States of America
#3 of 5 hotels in Staten Island
Guests' ChoiceBased on 609 hotel reviews
7.7Cleanliness
8.1
Comfort
8.0
Location
8.2
Facilities
7.9
Staff
8.4
Value for money
7.4
Free WiFi
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 6, 2024
Dante
United States of AmericaNo pool
It’s very clean , very comfortable. Staff are always there to help when you need .
Stayed in March 2024
Reviewed: February 24, 2024
Paul
United States of AmericaNo maid service daily
Stayed in January 2024
Reviewed: February 1, 2024
Jeffrey
CanadaTV in room (32 inches) too small as it was far from the bed.
Location to cruise port and the service.
Stayed in January 2024
Reviewed: November 3, 2023
Nadia
United States of AmericaWhen I made the reservation the site allowed me to put in a credit card (it was a business card because I was on a business trip) but when I checked in, the person behind the counter(who did not have the nicest personality) told me I have to have the physical card in order to use it. Which I can understand but then why allow me to input the information. Also when I checked out the person at counter didn’t want to give me a receipt because she said it would be on booking.com since the was where I did reservation.
Bed was comfy. The room was nice and quiet. The restaurant food was good
Stayed in November 2023
Reviewed: October 31, 2023
Luke
United States of AmericaNoise through doors between rooms. Doors painted a drab institutional color. Fabric on chair very soiled - room 603.
Staff helpful and professional.
Stayed in October 2023
Reviewed: October 31, 2023
Paul
United States of AmericaUpper "Decision Makers": Time to upgrade your rooms! They're outdated... Signed documents at check-in about noise / "partying", but I guess it didn't apply to guests in room next to ours at 3:AM, having a fight, slamming things, and dropping "more than I could count" F*** Yous! Had to call security. Wedding celebration (I guess) one night, that had more fireworks than Times Square, occurred after 9PM, followed by a false fire alarm after 10PM that was probably set by a drunk attendee of the wedding party. Just a little disappointed in all that....
Staff was outstanding - the best part of our experience. Very helpful / accommodating.
Stayed in October 2023
Reviewed: October 24, 2023
John
United States of AmericaLittle out of the way!!
It was good !!
Stayed in October 2023
Reviewed: October 20, 2023
Tania
United KingdomVery helpful staff. We'll equipped room. Very clean. Nice bar area.
Stayed in August 2023
Reviewed: September 25, 2023
Mrs
United States of AmericaI think that the guest room could have been updated. The room was clean, but the ambiance of the room didn't match the rest of the hotel.
I liked the ambiance of the lobby area and the ballroom area. I also liked how gracious the staff was.
Stayed in September 2023
Reviewed: September 5, 2023
Dmitri
United States of AmericaWi-Fi
All good except free Wi-Fi
Stayed in September 2023
Reviewed: August 14, 2023
Toni
United States of AmericaNothing!
Always clean! Third time staying here for family events happening locally.
Stayed in August 2023
Reviewed: August 6, 2023
Anne
United States of AmericaFurniture and paint work needed updaying
Stayed in July 2023
Reviewed: August 5, 2023
Hamid
Saudi ArabiaValue
Location
Stayed in August 2023
Reviewed: July 31, 2023
Giovania
United States of AmericaThe bathtub was very slippery so I had to use a towel on the bottom so I did not slip during my shower.
The staff was very courteous
Stayed in July 2023
Reviewed: July 25, 2023
Hamid
Saudi ArabiaLocation
Stayed in July 2023
Reviewed: July 12, 2023
Tom
United States of AmericaRoom smelled smoke. Position was not comfortable.
2 queen beds.
Stayed in July 2023
Reviewed: July 9, 2023
Mary
United States of AmericaThe refrigerator was on high and froze the leftover food we had when it was turned down the refrigerator leaked woke up to water on the floor and asked to restock coffee creamer and sugar which was not restocked
The restaurant and food was good reasonable
Stayed in July 2023
Reviewed: July 7, 2023
Rizwan
United States of AmericaThe hotel seemed very damp, as if the floors were wet, never giving a true sense of cleanliness when walking. I had to keep my socks on the entire time, and the hotel was hot temperature wise, as if the air conditioner was broken
Location was convenient and close to all the restaurants
Stayed in July 2023
Reviewed: June 28, 2023
Dwayne
United States of AmericaSeems overly priced.
Location and access.
Stayed in May 2023
Reviewed: June 26, 2023
Lisa
United States of AmericaVery crowded and confusing entrance. Guests were getting make up done in lobby and party room with doors open right in the small lobby.
Room was big.
Stayed in June 2023
Reviewed: June 23, 2023
Marcie
United States of AmericaThe room was exceptionally clean. Every interaction we had with the staff was very pleasant.
Stayed in May 2023
Reviewed: June 8, 2023
Joseph
United States of AmericaNothing
Room bed
Stayed in June 2023
Reviewed: June 5, 2023
Nicholas
United States of Americaventilator in the bathroom didn’t work
property is nice but the room was very basic and a bit dated.
Stayed in June 2023
Reviewed: May 30, 2023
Kelly
United States of Americathe air conditioning was right above the bed, so it was blowing cold air right on us which made us too cold but if the air wasn’t on it was too hot.
affordable stay, close to NYC
Stayed in May 2023
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