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  5. Reviews of Hilton Garden Inn North Conway

Reviews of Hilton Garden Inn North Conway This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1992 White Mountain Hwy, North Conway, NH 3860, United States

#13 of 25 hotels in North Conway

Guests' Choice

Review Score

Based on 54 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.0

  • Location

    9.5

  • Facilities

    9.1

  • Staff

    8.8

  • Value for money

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 8, 2025

    9.0
    Recommended
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    Breakfast not included.

    The staff was really awesome and friendly.

    Stayed in August 2025

  • Reviewed: August 28, 2025

    8.0
    Great yet not so clean
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The bathtub was dirty. I needed to clean it up before putting my child inside it and was very disappointed with that.

    Great rooms, great location. Was very comfortable for us.

    Stayed in August 2025

  • Reviewed: August 26, 2025

    8.0
    Excellent
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Exceptional

    Stayed in June 2025

  • Reviewed: August 11, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like the $10 charge for breakfast. I was told there was a breakfast in the morning never mentioning a charge. Also...no jacuzzi!

    Stayed in August 2025

  • Reviewed: August 6, 2025

    10
    The breakfast cost while at other hotels the breakfast was part of the stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds were uncomfortable

    Very clean

    Stayed in July 2025

  • Reviewed: August 1, 2025

    8.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Bar closed at 9pm

    Location

    Stayed in July 2025

  • Reviewed: July 20, 2025

    9.0
    I had a very comfortable experience staying in a hotel right near where I was visiting.
    • Leisure trip
    • Solo traveler
    • King Room - Hearing Access
    • Stayed 2 nights

    The coincidence of my arrival and the resignation of their evening shift chef was unfortunate, as I would have liked to eat in the hotel after a long day of driving. Their television entertainment supplier has a rather inconvenient way of accessing live TV content. It appeared to me is that the only way to access live TV is through the guide, which is organized in alphabetical order by channel. The content also presented the next two shows on that channel, regardless of whether the current show had 5 minutes remaining or several hours remaining. I certainly prefer the more typical time-based grid.

    The facility was very clean and quite up to date. As someone who has not sought out "all you can eat" meals for decades, I very much appreciated that their breakfast buffet, at $10, could be accurately described as inexpensive. The bathroom / shower was fairly roomy. They had a somewhat unusual way to unpack and store clothing which I found quite interesting and very functional.

    Stayed in July 2025

  • Reviewed: July 10, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    That we didn't stay longer

    The people where great Abby and Lisa where so helpful. They went above and beyond to help us during our stay. Lisa is definitely more than a bartender super helpful and knowledgeable A ++++

    Stayed in July 2025

  • Reviewed: June 29, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Mountain View
    • Stayed 1 night

    WiFi should be free without having to sign up for hilton rewards, granted thats also free it would be nice to not have to fill out even more info elsewhere.

    Breakfast was decent, would have been nicer if it was free and not $10 per person, need signs for juice and milk to be served by staff so you dont end up buying one at the store. Beds were comfy and mountain view was nice.

    Stayed in June 2025

  • Reviewed: June 27, 2025

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    That the check-in person told me that my room was not paid for and took my card again . But when I got home I had my visa bill that had the charge on so had to call to explain it . The only other thing was the handicap parking we had issues finding a spot yet there were cars parked in the spots for handicap but they did not have a placid

    The location was great . The indoor pool was very nice . Hotel was clean

    Stayed in June 2025

  • Reviewed: April 13, 2025

    10
    Convenience and Love the place!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great locations and is very clean!

    Stayed in April 2025

  • Reviewed: March 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was just ok

    Tom was clean

    Stayed in March 2025

  • Reviewed: March 10, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Clean comfortable and the front desk people were awesome

    Stayed in March 2025

  • Reviewed: January 20, 2025

    9.0
    Overall was an excellent stay, super clean and staff was friendly!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The water pressure was not the best in the shower and the pillows weren’t that comfy

    It was so close to everything and it had a nice view of the mountains

    Stayed in January 2025

  • Reviewed: December 31, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Loved the location. It was nice

    Stayed in December 2024

  • Reviewed: December 13, 2024

    10
    Loved my stay! Relaxing and comfortable.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing! It was a lovely new hotel.

    I think it should be included in the price. 15.00 is too much for breakfast. The staff was excellent; check in and out was seamless.Housekeeping was most helpful with a heating issue I had and tidied up as well.

    Stayed in December 2024

  • Reviewed: November 29, 2024

    10
    It was excellent
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    That there was no cell service

    Stayed in November 2024

  • Reviewed: October 12, 2024

    10
    Short but sweet, breakfast should be included for the price you pay!! You should rethink this!!!!
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints except they charged $14 for breakfast!! I've NEVER been charged before, have stayed many times at a Hilton facility and have ALWAYS gotten the breakfast included, not a good change!!

    All of the above!

    Stayed in October 2024

  • Reviewed: August 17, 2025

    6.0
    Less than what we have come to expect at Hiltons
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The room could have been ready at check in. Was told we had to wait until it was clean and they were short handed. When the room was ready, no bottled water for silver members in the room, had to go to lobby and later charged for it. Toilet seat ready to fall off and bathroom door so heavy to open and close, wife had issues using it. No complimentary coffee in the morning. The in room menu that was listed did not exist. Called for food listed and told no long offered.

    just ok, had to pay for it. Always free at other Hiltons

    Stayed in August 2025

  • Reviewed: March 31, 2025

    1.0
    People stay away from Hilton if you don’t want to get surprised charges that they can’t explain .
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    They were charging different rates each night and it wasn’t the rates from booking.com . Got over charged for everything. Never will stay at hilton again . Especially when getting over charged . Not A Happy Customer.

    Nothing !!! I don’t like getting over charged for room’s especially if still off season . No excuse for charging high rates for rooms . Won’t be using Hilton ever again ..

    Stayed in March 2025

  • Reviewed: October 11, 2024

    4.0
    New hotel, overpriced, still have some kinks to work out, but location is great
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    First we were told our room was ready at 4pm check in and when we went up, it had no sheets on the bed and looked like it was still being cleaned. So we had to wait awhile to go back in. Second, when running a hair dryer, the power went out to our room twice. Seems not thought through electrical circuits to the room if running a hair dryer which is in every hotel room would blow the electricity out. Third, they do not advertise that their breakfast buffet has to be paid for. Got a member of the family not knowing.

    The location to where we wanted to be and apparently just opened a week before

    Stayed in October 2024

  • Reviewed: October 7, 2024

    5.0
    Not what I expected
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Our room was not ready by 3pm. Our keys did not work the 2nd night so we had to go get them re activated. Someone started knocking on the door at 8:15 am. This happened twice in the morning. There was no coffee left when we went down. The bar was not open at night. I could go on. I will not stay there again. I expected better.

    Location

    Stayed in October 2024

  • Reviewed: August 27, 2025

    10
    Would come back again and stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast wasn’t that good

    Good place, clean and everyone was awesome

    Stayed in August 2025

  • Reviewed: July 27, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel was great but breakfast was weak considering had to pay extra.

    Stayed in July 2025

Showing 1 - 25

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