1309 Rancho Vista Boulevard, Palmdale, CA 93551, United States
#8 of 19 hotels in Palmdale
Guests' ChoiceBased on 138 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
8.8
Facilities
8.6
Staff
8.9
Value for money
8.1
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End of dialog contentReviewed: 2 August 2023
Natalie
United StatesShowerhead seemed calcified/clogged
Ease of check-in and overall layout. Lovely sunset view in the evening as well!
Stayed in August 2023
Reviewed: 10 July 2023
Juan
United StatesVery helpful staff!
Stayed in July 2023
Reviewed: 2 April 2023
Sagastume
United StatesThe clean room
Stayed in March 2023
Reviewed: 26 February 2023
Marcos
United StatesN/A
Good location.
Stayed in February 2023
Reviewed: 29 December 2022
Gregory
United StatesThe bed was super uncomfortable
Location and price was good
Stayed in December 2022
Reviewed: 26 December 2022
Katherine
United StatesVery clean and comfortable.
Stayed in December 2022
Reviewed: 17 November 2022
Oliver
United StatesI was told that the parking was included in the price I paid .The next day my credit card was charged another $10 for parking
Stayed in November 2022
Reviewed: 27 September 2022
Don
United StatesSome apparent water damage on the ceiling. A little expensive, but overall nice. Paying extra for parking seemed silly, but the desk clerk waived the charge for us.
Breakfast was very well done, appreciated the fresh omlettes. We used and enjoyed the hot tub.
Stayed in September 2022
Reviewed: 27 September 2022
David
United StatesAgain, my only complaint would be the fan.
This hotel is very clean and well kept. The staff were friendly, and the room was very nice. My only complaint about my room was I don't believe the fan was working. I let the front desk know and they were going to fix it right away (I was only there one night). The breakfast was yummy... Had the French toast. The location is perfect as it sits on the same property as the mall, so there's plenty of shopping that can be done. Additionally within the property along the perimeter are a lot of good restaurants and a movie theater. On top of that, Walmart, target, etc... Lots of good stores very close by. I would stay here again.
Stayed in September 2022
Reviewed: 26 September 2022
Maria
United StatesThe room had a bit of smoke smell
Good
Stayed in September 2022
Reviewed: 28 July 2022
Randy
United StatesI did not appreciate being charged for parking. That's ridiculous and totally a cheap lousy way to get extra money from the client.
Breakfast was okay and terribly over priced.
Stayed in July 2022
Reviewed: 25 July 2022
Elaine
United StatesFirst floor carpet was just replaced last year but looks really worn and dirty. Was not told at check in that I had to request maid service. Wall paper peeling in room, also needs painting
Convenience to the mall
Stayed in July 2022
Reviewed: 5 May 2022
Mary
United StatesDidn't like that breakfast was not included, and that we were charged for parking.
Friendly staff. Clean rooms. We could not use feather pillows, so they were very quick to replace them.
Stayed in May 2022
Reviewed: 21 April 2022
Sarah
United StatesDespite booking.com stating that the parking here is free, that is not true. We were charged an additional $10 a night for parking.
Quick check in process. Room was clean. Breakfast was good.
Stayed in March 2022
Reviewed: 8 April 2022
Michael
United StatesHad to pay to park. Absolutely ridiculous.
Breakfast was great with custom orders and nice staff. Good sized comfortable room.
Stayed in March 2022
Reviewed: 7 February 2022
Josephine
United StatesThat it was near a shopping center
The property was clean and I felt safe
Stayed in February 2022
Reviewed: 18 January 2022
Eric
United StatesWe've stayed at Hilton Garden Inns many, many times in many locations... generally willing to pay a bit extra than the competition, but generally being satisfied. This stay was the first time I had to pay extra for parking! None of the other HGIs we have stayed at charged for parking. Even with hundreds of empty spaces surrounding the property (which is adjacent to a mall). This was the "straw" that may make me look elsewhere next time! There is no reason, especially at this location, to justify this extra charge! I could understand in a downtown location - but not this one (Palmdale, CA) that is literally in the middle of the dessert.
Stayed in January 2022
Reviewed: 1 November 2021
Stacey
United StatesI was surprised we had to pay for parking in addition to the room charge. It is not a parking garage, just a paved parking lot. The parking fee was not disclosed to us, when we booked the room, or when we checked in. We travel a fair amount and have never had to pay for parking at a hotel before. The hallway carpeting was heavily soiled.
The location was extremely convenient and easy to find for a couple of out of town visitors. The room was spacious. Water pressure in the shower was great. The front desk folks were all extremely pleasant. Our room was very quiet and we slept well.
Stayed in October 2021
Reviewed: 30 October 2021
Wendy
United Statesit was difficult to get to. If you cut thru the parking lot of the mall, you could get there faster.
property was really nice!
Stayed in October 2021
Reviewed: 13 September 2021
Charles
United StatesHad a view of the top of the roof air conditioning right outside my window.
Good solid experience
Stayed in September 2021
Reviewed: 12 August 2021
Kimberly
United StatesShould have been cleaner in the hallways, carpet dirty
Stayed in August 2021
Reviewed: 6 August 2021
John
ItalyFor the price I paid ... I had to pay for the breakfast but, other customers were given complimentary breakfast...Interesting. Hall carpets do not leave a good impression,
nice room
Stayed in August 2021
Reviewed: 21 July 2021
Business
United StatesIt’s time for Hilton to redecorated - it’s dated.
Stayed in July 2021
Reviewed: 20 July 2021
Lewis
United StatesThere is an Odor if wet or dirty carpet
Everything looks clean except! 1 item
Stayed in July 2021
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