1801 East Valley Road, Renton, WA 98057, United States of America
#8 of 11 hotels in Renton
Guests' ChoiceBased on 237 hotel reviews
6.9Cleanliness
7.6
Comfort
7.8
Location
7.8
Facilities
7.1
Staff
8.1
Value for money
6.9
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: December 4, 2023
Gloria
United States of AmericaI am pretty picky. This Hotel needs to be painted carpets in halls could be cleaned. Our room was very satisfactory.
Stayed in December 2023
Reviewed: November 23, 2023
Wayne
United States of AmericaThe lighting/electrical in the room was in poor shape. The reading lights next to the bed were loose and shorting-out.
Friendly staff
Stayed in November 2023
Reviewed: November 6, 2023
Erika
United States of AmericaPool area is full of old mattresses. Fitness room is “meh.” Bathroom was not thoroughly cleaned before I arrived. Carpet is gross and full of stains. Pillows should definitely have an allergy pillow case, in addition to a regular pillow case, both should be changed after each guest. There should be a bit more attention to preventing pillow funk🤢 My view was awful and uninviting. I wish the breakfast potatoes were fresh, not frozen.
Staff was fabulous and the lobby is inviting. Breakfast is a good value and their scrambled eggs are yummy. Waitstaff was lovely.
Stayed in November 2023
Reviewed: October 12, 2023
Philip
United KingdomHotel advertised restaurant and bar. However, NO restaurant or bar on the evening we stayed (we were told that it only opened on weekdays). If we had known this we would NOT have come. In the morning breakfast was available and food fine, but staff did not explain procedure properly (eg no menu till we asked), and we noted that another customer started to serve himself, found out that breakfast was not complimentary, and put food back. Signage at front is only visible if travelling south down E Valley Road.
Room was fine. Location very pleasant.
Stayed in October 2023
Reviewed: October 2, 2023
Denise
United States of AmericaCharged for parking and pool closed
Stayed in October 2023
Reviewed: September 29, 2023
Linda
United States of AmericaThe pool and spa were closed and the price was too much for 1 night.
Friendly staff
Stayed in September 2023
Reviewed: September 28, 2023
Tongue
United States of AmericaI felt the cost of a simple breakfast was excessive No passcode for wifi offered at check in.
The bed was soft and comfy
Stayed in September 2023
Reviewed: August 22, 2023
Debra
United States of AmericaWe didn’t think it was appropriate to have to pay for breakfast.
Stayed in July 2023
Reviewed: August 7, 2023
Gregory
United States of AmericaMy room wasn't made up during my visit. Also no water in the pool.
The front desk was very helpful on solving my transportation problem to the airport
Stayed in August 2023
Reviewed: July 31, 2023
Sara
United States of Americapool
Stayed in July 2023
Reviewed: July 10, 2023
Brooks
United States of AmericaThe bed wasn't that comfortable and the pillows were to soft
The location was perfect. I would stay there again
Stayed in June 2023
Reviewed: June 18, 2023
Linda
Singaporeswimming pool was under maintenance
Easy fast check in which was much appreciated as we arrived in early hours of morning
Stayed in June 2023
Reviewed: April 16, 2023
Anthony
Brazilno beer or wine for sale, no bar in the hotel
close to Seattle Tacoma airport, good shuttle service every 30 minutes
Stayed in April 2023
Reviewed: April 10, 2023
David
Canadathe breakfast area was closed due to short staff
simple
Stayed in April 2023
Reviewed: March 31, 2023
Susan
United States of Americatoo loud from the highway traffic
location and dinner waitress
Stayed in March 2023
Reviewed: March 30, 2023
Florin
Canadabreakfast was pretty bad, self service with very limited options
comfy
Stayed in March 2023
Reviewed: March 22, 2023
Jeanne
United States of AmericaBreakfast was very expensive for what received. Most hotels have complimentary breakfast. no coffee refill offered and coffee lukewarm.
staff were friendly and helpful. Room was clean, and a comfortable room. mattress and pillows were very comfortable.
Stayed in March 2023
Reviewed: February 6, 2023
Julie
United States of AmericaListing said hot tub, but we got there with swimsuits and sign said hot tub and pool were permanently closed. Grrrr. Also, it's in a business park/suburb, yet they still charged us $7/night for parking (??). The lot was not even close to half full. Felt like nickel and diming, especially after they could have waived that fee since they had false advertising about the hot tub. Overall, we'll stay somewhere else next time, I like Hilton's but no desire to stay at this location again.
Front desk guy was great. Very friendly and great restaurant recommendations. The lady the next morning was so-so and didn't really listen.
Stayed in February 2023
Reviewed: January 9, 2023
Kadia
United States of AmericaThe fact Of showing up to find out the pool was closed which was the main reason we rebooked at this location for a basketball tournament and then the Wi-Fi was down the whole time we were there . Our first room the tub was clogged when we went to run the water to take a shower and that should have been something “Housekeeping “ should have caught upon cleaning the tub.Upon checking out I asked why I had these charges on my account when I know what the total was including the tax and then the lady at the front desk told me I was charged for parking and I tried to explain the last time we stayed we were not charged for parking and she went on to say it’s under new management and that the previous staff didn’t do a good job enforcing that rule. In which I understood but if we stayed at the hotel why would we pay when all the spots were just open and not covered makes no sense .
Stayed in January 2023
Reviewed: November 29, 2022
Harold
United States of AmericaRestaurant at hotel
Stayed in October 2022
Reviewed: October 11, 2022
Laura
United States of Americathe booking site said they had airport shuttle and they really didn’t
location and cleanliness
Stayed in September 2022
Reviewed: August 29, 2022
Tina
United States of Americathe carpet could use a good cleaning the bedspread on our bed was dingy
the staff was nice and friendly
Stayed in August 2022
Reviewed: August 29, 2022
Betsy
United States of Americastained carpet, hot tub not working. pool not nice. paying to park in suburban area.
beds are comfy
Stayed in August 2022
Reviewed: August 28, 2022
P
United States of AmericaMy first room the Tv wasn’t working, 2nd room the air conditioning was not working well couldn’t get it lower than 76 degrees, 3 rd room was great but the fridge was almost like a freezer my bananas and milk were frozen not just cold. Before I booked I saw a review that said they were charged $7 a day for parking that they didn’t know about so when I had to change my dates I asked the lady on the phone about the parking charge and she told me they did not have a charge for parking I said great. However, when I checked in I was told it was $7 a day and told him I already asked about that and he didn’t charge me.
Location was good. Staff was friendly especially the night manager Kip My first room the Tv wasn’t working he changed my room and gave me cookies. 2nd room the air conditioning was not working well so he kindly changed it again with absolutely no problem he was extremely nice and very helpful. Location was good for me, the final room was nice and quiet, a little drab but ok, it had plenty of towels so did not need cleaning service through my stay. Not sure how the room thing would have been if it had not been for Kip he was extremely helpful.
Stayed in August 2022
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