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  5. Reviews of Hilton Garden Inn Seattle/Renton

Reviews of Hilton Garden Inn Seattle/Renton This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1801 East Valley Road, Renton, WA 98057, United States of America

#8 of 11 hotels in Renton

Guests' Choice

Review Score

Based on 237 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.8

  • Location

    7.8

  • Facilities

    7.1

  • Staff

    8.1

  • Value for money

    6.9

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: December 4, 2023

    7.0
    Very pleasant.
    • With a pet
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I am pretty picky. This Hotel needs to be painted carpets in halls could be cleaned. Our room was very satisfactory.

    Stayed in December 2023

  • Reviewed: November 23, 2023

    8.0
    Very Good
    • Business trip
    • Group
    • King Room
    • Stayed 2 nights

    The lighting/electrical in the room was in poor shape. The reading lights next to the bed were loose and shorting-out.

    Friendly staff

    Stayed in November 2023

  • Reviewed: November 6, 2023

    8.0
    Friendly staff, decent room for the money.
    • Leisure trip
    • Solo traveler
    • King Room with Accessible Tub - Mobility Access
    • Stayed 1 night
    • Submitted from a mobile device

    Pool area is full of old mattresses. Fitness room is “meh.” Bathroom was not thoroughly cleaned before I arrived. Carpet is gross and full of stains. Pillows should definitely have an allergy pillow case, in addition to a regular pillow case, both should be changed after each guest. There should be a bit more attention to preventing pillow funk🤢 My view was awful and uninviting. I wish the breakfast potatoes were fresh, not frozen.

    Staff was fabulous and the lobby is inviting. Breakfast is a good value and their scrambled eggs are yummy. Waitstaff was lovely.

    Stayed in November 2023

  • Reviewed: October 12, 2023

    6.0
    Pleasant, but facilities not as expected/advertised.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Hotel advertised restaurant and bar. However, NO restaurant or bar on the evening we stayed (we were told that it only opened on weekdays). If we had known this we would NOT have come. In the morning breakfast was available and food fine, but staff did not explain procedure properly (eg no menu till we asked), and we noted that another customer started to serve himself, found out that breakfast was not complimentary, and put food back. Signage at front is only visible if travelling south down E Valley Road.

    Room was fine. Location very pleasant.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Charged for parking and pool closed

    Stayed in October 2023

  • Reviewed: September 29, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool and spa were closed and the price was too much for 1 night.

    Friendly staff

    Stayed in September 2023

  • Reviewed: September 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I felt the cost of a simple breakfast was excessive No passcode for wifi offered at check in.

    The bed was soft and comfy

    Stayed in September 2023

  • Reviewed: August 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We didn’t think it was appropriate to have to pay for breakfast.

    Stayed in July 2023

  • Reviewed: August 7, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    My room wasn't made up during my visit. Also no water in the pool.

    The front desk was very helpful on solving my transportation problem to the airport

    Stayed in August 2023

  • Reviewed: July 31, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    pool

    Stayed in July 2023

  • Reviewed: July 10, 2023

    8.0
    Needed more time to really see the area.
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Mobility Access
    • Stayed 5 nights

    The bed wasn't that comfortable and the pillows were to soft

    The location was perfect. I would stay there again

    Stayed in June 2023

  • Reviewed: June 18, 2023

    8.0
    Convenient location if you’re looking for a place close to SeaTac. Good value for the deal we got.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    swimming pool was under maintenance

    Easy fast check in which was much appreciated as we arrived in early hours of morning

    Stayed in June 2023

  • Reviewed: April 16, 2023

    7.0
    good pre-flight hotel
    • Business trip
    • Solo traveler
    • King Room with Accessible Tub - Mobility Access
    • Stayed 5 nights
    • Submitted from a mobile device

    no beer or wine for sale, no bar in the hotel

    close to Seattle Tacoma airport, good shuttle service every 30 minutes

    Stayed in April 2023

  • Reviewed: April 10, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the breakfast area was closed due to short staff

    simple

    Stayed in April 2023

  • Reviewed: March 31, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    too loud from the highway traffic

    location and dinner waitress

    Stayed in March 2023

  • Reviewed: March 30, 2023

    7.0
    good stay, but terrible breakfast options
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    breakfast was pretty bad, self service with very limited options

    comfy

    Stayed in March 2023

  • Reviewed: March 22, 2023

    8.0
    a comfortable, attractive hotel but was a bit of a challenge to find so a restaurant in the hotel is an advantage.
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was very expensive for what received. Most hotels have complimentary breakfast. no coffee refill offered and coffee lukewarm.

    staff were friendly and helpful. Room was clean, and a comfortable room. mattress and pillows were very comfortable.

    Stayed in March 2023

  • Reviewed: February 6, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Roll-In Shower - Mobility Access
    • Stayed 1 night
    • Submitted from a mobile device

    Listing said hot tub, but we got there with swimsuits and sign said hot tub and pool were permanently closed. Grrrr. Also, it's in a business park/suburb, yet they still charged us $7/night for parking (??). The lot was not even close to half full. Felt like nickel and diming, especially after they could have waived that fee since they had false advertising about the hot tub. Overall, we'll stay somewhere else next time, I like Hilton's but no desire to stay at this location again.

    Front desk guy was great. Very friendly and great restaurant recommendations. The lady the next morning was so-so and didn't really listen.

    Stayed in February 2023

  • Reviewed: January 9, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The fact Of showing up to find out the pool was closed which was the main reason we rebooked at this location for a basketball tournament and then the Wi-Fi was down the whole time we were there . Our first room the tub was clogged when we went to run the water to take a shower and that should have been something “Housekeeping “ should have caught upon cleaning the tub.Upon checking out I asked why I had these charges on my account when I know what the total was including the tax and then the lady at the front desk told me I was charged for parking and I tried to explain the last time we stayed we were not charged for parking and she went on to say it’s under new management and that the previous staff didn’t do a good job enforcing that rule. In which I understood but if we stayed at the hotel why would we pay when all the spots were just open and not covered makes no sense .

    Stayed in January 2023

  • Reviewed: November 29, 2022

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Restaurant at hotel

    Stayed in October 2022

  • Reviewed: October 11, 2022

    8.0
    amazing manager. she said she’d reimburse our Lyft. we didn’t need it as we worked out an extension of rental car but s
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    the booking site said they had airport shuttle and they really didn’t

    location and cleanliness

    Stayed in September 2022

  • Reviewed: August 29, 2022

    6.0
    our stay was ok the price of food their was extremely expensive
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    the carpet could use a good cleaning the bedspread on our bed was dingy

    the staff was nice and friendly

    Stayed in August 2022

  • Reviewed: August 29, 2022

    6.0
    over priced, not well maintained
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    stained carpet, hot tub not working. pool not nice. paying to park in suburban area.

    beds are comfy

    Stayed in August 2022

  • Reviewed: August 28, 2022

    8.0
    After the check in problems it was a good stay. The room was quiet.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    My first room the Tv wasn’t working, 2nd room the air conditioning was not working well couldn’t get it lower than 76 degrees, 3 rd room was great but the fridge was almost like a freezer my bananas and milk were frozen not just cold. Before I booked I saw a review that said they were charged $7 a day for parking that they didn’t know about so when I had to change my dates I asked the lady on the phone about the parking charge and she told me they did not have a charge for parking I said great. However, when I checked in I was told it was $7 a day and told him I already asked about that and he didn’t charge me.

    Location was good. Staff was friendly especially the night manager Kip My first room the Tv wasn’t working he changed my room and gave me cookies. 2nd room the air conditioning was not working well so he kindly changed it again with absolutely no problem he was extremely nice and very helpful. Location was good for me, the final room was nice and quiet, a little drab but ok, it had plenty of towels so did not need cleaning service through my stay. Not sure how the room thing would have been if it had not been for Kip he was extremely helpful.

    Stayed in August 2022

Showing 1 - 25

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