1751 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830, United States of America
#205 of 384 hotels in Orlando
Guests' ChoiceBased on 509 hotel reviews
8.1Cleanliness
8.3
Comfort
8.4
Location
9.3
Facilities
8.2
Staff
8.7
Value for money
7.6
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Jeannie
United States of AmericaDid not get the room reserved and paid for. Reserved and paid for a room with 2 double beds and sofa bed for 3 adults and two children. Room had no sofa bed. Finally brought up two twin roll away beds that took up most of the room. They said they didn’t have what I had reserved and were booked solid.
Ease of check in
Stayed in April 2024
Reviewed: April 7, 2024
Lauren
United States of AmericaTv channel options
Location
Stayed in March 2024
Reviewed: March 31, 2024
Sarah
United States of AmericaThe bus shuttles were always late to the parks and picking us up.
It's was clean and comfortable!
Stayed in March 2024
Reviewed: March 24, 2024
Alex
United States of AmericaDated
It’s location to Disney world
Stayed in March 2024
Reviewed: March 18, 2024
Michelle
United States of AmericaN/A
Everything good
Stayed in February 2024
Reviewed: March 15, 2024
Maria
United States of Americathe location
At the front desk they told me that I had to pay a fee of $38, I had already paid it in booking.com. I don't like this kind of tratments...
Stayed in February 2024
Reviewed: March 14, 2024
Timothy
United States of AmericaHad to pay for parking while staying at the hotel
The food and coffee was great
Stayed in February 2024
Reviewed: March 13, 2024
Ronda
United States of AmericaVery expensive for any service at this hotel. Breakfast for a couple was $60! And the breakfast was nothing special., eggs, bacon, potatoes, toast, juice and coffee.
Location within walking distance to Disney Springs shopping and dining area. They did let us check out late when our flight was delayed but at a fee of $25/hr plus tax but at least it was an option unlike other places I've stayed!
Stayed in March 2024
Reviewed: February 12, 2024
Rabiniaux
United States of AmericaNot much restaurant
Staff were very nice
Stayed in February 2024
Reviewed: February 11, 2024
Deborah
United States of AmericaBooking.com messed up my reservation, even though I had a confirmation number, the hotel couldn't help me, I had to search and find a phone number for booking.com and wait about 40 mins to get it resolved. Once it was resolved, they no longer had the type of room that I had reserved. Hotel was patient, but was extremely frustrating. I had paid booking.com for the room, so hotel couldn't help.
Location and staff were excellent.
Stayed in February 2024
Reviewed: January 29, 2024
Samantha
United States of America75.00 charge on my card daily for incidentals that took 2wks to credit my card.
Had everything we needed. Great location and clean.
Stayed in January 2024
Reviewed: January 24, 2024
Lwright0118
United States of AmericaNo parking attendant. Took forever to get in and out of parking lot.
Staff was amazing. Very accommodating, friendly and available. Location was awesome. Right next to Disney Springs. Very clean. Wonderful place
Stayed in January 2024
Reviewed: January 23, 2024
Granell
United States of AmericaLocation, cleaned, spacious, easy to check in and check out. Attentions
Stayed in December 2023
Reviewed: January 18, 2024
Ericka
United States of AmericaHonestly for HILTON the rooms were subpar at best. Expected them to match the vibe as the rest of the hotel but I’m assuming they haven’t been renovated yet? The door was super sketchy and outdated wood door from the 80s, I feel like a good push would’ve opened it up. Bathroom light was awful. No extra blankets or pillows in the room which was surprising for Hilton.
Actual hotel was beautiful & nicely updated
Stayed in January 2024
Reviewed: January 4, 2024
Nicole
United States of AmericaThe exterior of the hotel looks old. It used to be vibrant and tons of flowers. Looks like it needs a paint job!
Great location - walkable to Disney Springs. Staff is wonderful. Perfect breakfast and relaxing bar. Clean rooms perfect for families.
Stayed in December 2023
Reviewed: December 29, 2023
Stergios
GreeceBig room but empty.needs closet and drawer for clothes.perhaps and a bigger table
Great location for Disney springs, big room, great staff,rich breakfast, nice warm pool.
Stayed in December 2023
Reviewed: December 27, 2023
Jose
United States of AmericaIt’s aging and needs some repairs. Lights in rooms needs an update.
The location
Stayed in December 2023
Reviewed: December 18, 2023
Charles
United States of AmericaThe room doors are loud. You can hear everybody coming and going no matter what floor they're on.
Stayed in December 2023
Reviewed: November 30, 2023
Christine
United KingdomDidn’t like the coffee maker in the room. Better to have a kettle .
Very convenient to Disney Springs
Stayed in November 2023
Reviewed: November 25, 2023
Lwright0118
United States of AmericaThey said you could request drinking glass and a robe. We I called down someone from security answered and told me both were not available. He stated that they do not give either out.
Front desk were awesome! We arrived early and they let you s checkin and got us into the room. Awesome people
Stayed in November 2023
Reviewed: November 24, 2023
Sam
AustraliaBus service only come by every hour.
Walking distance to Disney Springs area
Stayed in November 2023
Reviewed: October 17, 2023
Charlie
United States of AmericaI'm a disabled veteran and got put in room 218 that didn't accommodate my disability needs. On top of being so far for me to travel too. I was Truly Disappointed that the carpet was old, need cleaning. No microwave in room. Shower grout dirty and old.THE AC unit ran all night couldn't sleep. I have been around the world and stayed at many Hilton, and sister locations. The room didn't measure up to the Hilton Name. I hope and pray that changes come about to make Guest hurry to want too come back. 4 out 5 Star
Building, very clean and well maintained. Customer Service, Valet/Bell Services, is very Regal. Hilton Orlando, Lake Buena Vista Location to Disneyland is perfect. Restaurants on-site great.
Stayed in October 2023
Reviewed: October 10, 2023
Edward
United States of Americastill to exspensive
building location worked
Stayed in October 2023
Reviewed: October 4, 2023
Tara
United KingdomOur flight back to the UK was cancelled, and we couldn't extend our villa by one extra night, so we booked the Hilton as it was in a great location with good reviews. We booked two rooms for one night; they got us into our rooms super early with no issues (about 1 p.m.). Free vouchers for hot drinks or bottled water, free movie vouchers and our buffet breakfast voucher. The hotel has a little store and Starbucks inside, a pool that is open until 11 p.m., Aircon in rooms, and somewhere to get ice for your ice bucks in the room. A short walk over the bridge to Disney Springs and a quick drive to Magic Kingdom. The bathrooms have proper size body wash/Shampoo and conditioner that they refill, which is ideal if, like us, you have packed everything up to fly home. Buffet breakfast is delicious you can get Mickey Mouse waffles there, which are so yummy!! Check-out is 11 am so a nice lie-in if you don't need to rush off. There is also parking - but you do need to pay for this; you use your room key to get out of the car park as many times as you like; when you check out you take a room key to use to get out of the car park, then post it in the box at the barrier, they then charge on your card for parking.
Stayed in September 2023
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