701 West Ocean Boulevard, Long Beach, CA 90831, United States
#51 of 84 hotels in Long Beach
Guests' ChoiceBased on 480 hotel reviews
7.3Cleanliness
8.0
Comfort
8.0
Location
8.3
Facilities
7.8
Staff
8.0
Value for money
7.0
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End of dialog contentReviewed: 24 April 2024
Gary
United StatesPillows not great. AC not the best.
Great location, could walk to everything.
Stayed in April 2024
Reviewed: 25 February 2024
Misp
United KingdomAt the check in the operator charged $100 for the deposit without explaining it. I had to go back to ask why they charged more than the price I had on my booking confirmation. Also, breakfast was included in the booking price and the check in operator forgot to give me the voucher. In the morning the waiter at the restaurant wanted to charge me for breakfast. I had to explain the situation and after a phone call he said that I should have received the voucher at the check in.
The location was great
Stayed in February 2024
Reviewed: 14 November 2023
Ameena
United StatesGym had old equipment and no stair climber. Room windows were a bit cloudy so the view was poor.
Rubber ducks and decor for the season. Staff were very pleasant and accommodating. Food was decent as well.
Stayed in October 2023
Reviewed: 8 November 2023
Ana
United StatesWe spent just 1 night before catching the Ferry early the next morning .It was walking distance 10-15 minutes to the ferry terminal to go to Catalina island, they also have a shuttle that takes guests to terminal but it starts at 7 am , so if you’re getting on the 6 am Ferry you have to walk or take an Uber that it’s not worth taking for just a short walk.Hotel gives you coupons to get free breakfast , if they don’t ask for them.
Stayed in November 2023
Reviewed: 3 November 2023
Chong
United StatesThe breakfast buffet was just so so.
Stayed in October 2023
Reviewed: 7 October 2023
Myers
United StatesNo grits on buffet
Breakfast was good
Stayed in September 2023
Reviewed: 6 October 2023
Anne
United StatesWe booked this hotel because they advertised free shuttle to the cruise port. When we arrived, I inquired about the accessibility of the shuttle, and was told it was not wheelchair accessible. Very expensive for no service.
Room was very nice. Clean and comfortable
Stayed in September 2023
Reviewed: 6 September 2023
Lavina
United StatesThe check in staff
Stayed in September 2023
Reviewed: 6 September 2023
Bancroft
United StatesBathroom is out dated. Need updated plumbing.
Stayed in September 2023
Reviewed: 2 September 2023
Coleman
United StatesThe hotel shuttle dropped us off at a restaurant and was almost impossible to get back in touch with when we wanted to return to the hotel. We ended up walking back.
We were able to check in as soon as we arrived, a few hours early
Stayed in August 2023
Reviewed: 27 August 2023
Lashon
United StatesHouse keeping came in my room 4 times without knocking and that's a problem for me! Considering trafficking and all kinds of things are happening in these hotels!
Everything! Except
Stayed in July 2023
Reviewed: 17 August 2023
Katherine
United StatesExterior of windows were filthy. Hand wipe markings where people had attempted to wipe small portions clean. Pool leaking down into valet area.
Distance to convention center was convenient. Pool area was nice. Beds and pillows were comfortable.
Stayed in August 2023
Reviewed: 8 August 2023
Thang
United StatesRoom was dusting And not clean
Valet parking
Stayed in August 2023
Reviewed: 2 August 2023
Sue
United Statesour first room had water dripping out of the light fixture by the door, so we had to change to another room at 10 pm, after my husband had gone to sleep. That waws very disappointing, but staff quickly moved us
The free shuttle was really a nice feature, and our driver was wonderful!
Stayed in July 2023
Reviewed: 25 July 2023
Maria
United StatesVery good conditions. The front desk personnel so nicely.
Stayed in May 2023
Reviewed: 13 July 2023
Goerge
GermanyThe Pool is only 3 1/2 ft deep. Good for kids though.
Clean, well managed, helpful and friendly staff. Like you would expect. Useable Gym!
Stayed in July 2023
Reviewed: 23 June 2023
Michael
United StatesOld fixtures, odor in room
Size, ammenties
Stayed in June 2023
Reviewed: 5 June 2023
Cheryl
United Kingdomvery expensive for room without breakfast and not great first impression when view from room was obscured by filthy window! very noisy at night with guests and outside Joy riders in conference centre car park
walking distance to restaurants and marina room was good size
Stayed in May 2023
Reviewed: 25 May 2023
Cassandra
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 19 May 2023
Andrea
United Statessome staff completely unhelpful
most staff very friendly & helpful
Stayed in May 2023
Reviewed: 10 May 2023
Victor
United StatesSelf-parking garage was not available. Also, EV chargers were blocked/tapped-off.
Stayed in May 2023
Reviewed: 6 May 2023
Patricia
United StatesDid not know you had a restaurant that served breakfast. We ask the staff cleaning the front lounge and they said you did not serve breakfast. We went out to breakfast.
The some of the staff were helpful.
Stayed in April 2023
Reviewed: 2 March 2023
De
United StatesMy room.wasnt ready at check in. The room could have had a small microwave and restroom a better exhaust fan.
The location and the shuttle service to the event I was attending. And, the discount I received for my room not being ready. Lastly, parking was great!
Stayed in February 2023
Reviewed: 28 November 2022
Kelly
United StatesThe carpet, bedding and tile in bathroom was very dirty and old. The beds had metal things sticking out on the sides that would hurt you. The charged $24 for a breakfast buffet and the food was so bad!
The location
Stayed in November 2022
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