Construction. The loud noise between 9am to5pm

It was clean and kid friendly

Stayed in September 2025

Price for breakfast

Location

Stayed in September 2025

It was expensive and did not feel luxurious at all. The beach towels were super old. The food by the pool horrible and expensive.

The location. The staff.

Stayed in September 2025

Choice of restaurant was not great and breakfast was average

Location

Stayed in August 2025

Breakfast buffet was way too expensive. And tere wasn't any signs directing you to the gym.

Stayed in August 2025

I especially loved the beach, it was my favorite area.

Stayed in August 2025

I notified the Hotel, that my wife had Birthday, I wrote the note when I booked the hotel, but nobody said even: welcome and Happy Birthday!!

Beach

Stayed in August 2025

Everything was great. Except the drinking water with Lemons at the counter at the pool area. I think I got diarrhea from it.

Stayed in June 2025

Only one pool at the resort. Parking spaces are a little tight.

The system for Room keys are amazing and really comfortable to use that you don't need to worry about because it's in your wrist band all the time. That was a great idea. Water pressure in bathroom was also very good. A/C in our room was perfect. Breakfast buffet was great. Lobby smells really nice and clean.

Stayed in July 2025

I expected more of the room. It looked outdated(old). Bed not as comfortable as at your other Hilton facility

Tge food was excellent. The staff very nice and professional. Loved the service

Stayed in June 2025

It wasn’t that clean. Room was old looking.

Location was great!

Stayed in May 2025

Rooms are old and very sterile

Christy from the reception was super friendly and did an awesome job!

Stayed in April 2025

The lack of other things to do like a kids indoor park

The fact that they give you all the towels you want it!!

Stayed in March 2025

During peak hours, the bar got crowded. The staff was working hard, but maybe they could add a second bar during high season? That would be awesome!

Nice location, walking distance to nice restaurants

Stayed in March 2025

It’s a bit old and rooms need to be refreshed

Location next to the beach Breakfast was great (a lot of healthy options)

Stayed in March 2025

The pool lounge chairs were old / ratty / very low quality compared to other places I've stayed. There was a sewage smell near the hot tub -- I could see pipes / mechanicals under the pool deck in that area, so I don't know if there was ongoing maintenance or what. The hotel could have been a bit cleaner overall. One day there was a horrible smell in a hallway trashcan and it wasn't taken care of for about 24 hours. The pool and deck was giant and yet crowded and loud. I think an adults only pool and separate kids pool would be nice. It was hard to find information about the gym and spa. The website really sucks and doesn't display basic info like hours of operation. There is a QR code with info but I'm sick of QR codes. Just update your website! The resort fee was kind of bogus. Aren't we already paying for the resort?

I liked having 24 hour access to the gym, which had everything my husband and I needed (basic gym equipment). The on-site restaurant had some vegetarian options (but could have used more). The bed was nice and comfy, and the TV had HGTV which is the only channel I need.

Stayed in March 2025

The outdoor pool was very disappointing. The food/bev service is understaffed and the beach chair towels are so thin they must be 20 years old and are tattered. There was 1 wait person to service a completely packed pool area. Also the beach chairs at the beach are in terrible shape. They are sandy, uncomfortable and there is no signage that you must pick up towels before you walk to the beach - so you have to walk back to the hotel if you want towels on the beach. Never had a hotel set up like that.

The staff was helpful and well trained. Location was beautiful and the food was pretty good. Rooms were comfortable and very clean. And the hallways themselves were quiet and peaceful. Also - having the food and beverage cart drive up and down the line of beach-goers is genius! Driver from Detroit - you were a hoot and best part of the day.

Stayed in March 2025

Location

Stayed in January 2025

Cost Cost for breakfast

Location Price for parking Clean

Stayed in March 2025

Room service was problematic. Food is good, but just getting through to place a breakfast order was impossible on 4 of the 7 days we were there. Understaffed, I heard.

Liked the location, facilities, and spa

Stayed in March 2025

My pancakes were ice cold

Buffet was a little expensive I thought.

Stayed in March 2025

Room , old

Outside & location , breakfast

Stayed in February 2025

The only quibble is one that I experience everywhere these days: the down comforter seems to have replaced the comfortable spreads of yore, turning the bed into a sweat lodge. Not sure why this trend has gained the ascendancy, but it seems to be universal and everyone feels the need to copy it.

The location was perfect - close to good restaurants and shopping, and right on the beach! All of the staff were friendly and helpful, and dinner at the Deck at 560 never disappointed.

Stayed in February 2025

Needs more restaurants!

Cleanliness

Stayed in January 2025