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Reviews of Hilton New Orleans Airport 4 stars

901 Airline Drive, Kenner, LA 70062, United States

#4 of 14 hotels in Kenner

Guests' Choice

Review score

Based on 433 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    8.1

  • Staff

    8.4

  • Value for money

    7.4

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Showing 1 – 25

  • Reviewed: 24 March 2024

    7.0
    Good for a last minute flight cancellation.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    The shower was lukewarm...almost cold. The hotel did give us a rebate on our room charge as a result but really...a hot shower is a base expectation of a hotel! The original price of the room was quite steep.

    Good location next to airport. The airport shuttle worked well. The room was comfortable and we were able to book it at the last moment due to a flight cancellation. The breakfast was good

    Stayed in March 2024

  • Reviewed: 2 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Shuttle to airport.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    7.0
    Perfect for our needs
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Very close to drop off rental vehicle and airport

    Stayed in January 2024

  • Reviewed: 20 November 2023

    9.0
    Great place near the airport, clean and convenient.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    It’s an older building, so some amenities need a little upgrade. Also the parking lot is confusing.

    Convenient location to the airport, places to eat, and things to do.

    Stayed in November 2023

  • Reviewed: 1 October 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    nothing

    No

    Stayed in September 2023

  • Reviewed: 14 September 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Had maintenance issue around 2am I didnt call down front cause it was 2am and I still needed to get some sleep.

    The location is right next to the old airport.

    Stayed in June 2023

  • Reviewed: 29 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    I had selected a room with breakfast included. Yet did not receive a voucher at checkin. I received credit off my bill at checkout.

    Fine

    Stayed in August 2023

  • Reviewed: 21 August 2023

    8.0
    An enjoyable one-night stay; I would book again for future travel to city.
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 1 night

    Complimentary to-go breakfast snacks (yogurt, granola bars, or apples/bananas) for very early travelers.

    The hotel was convenient, clean, and affordable.

    Stayed in August 2023

  • Reviewed: 8 August 2023

    9.0
    Its was a very nice stay. As always
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night

    Pick up from the Airport could have been a little better. No big deal.

    Catching a flight out of New Orleans to New York. Have stayed several times before. Staff friendly check was very smooth. Room was clean and comfortable.

    Stayed in July 2023

  • Reviewed: 4 August 2023

    8.0
    Perfect place to sleep before an early morning flight.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    Nothing

    Location

    Stayed in August 2023

  • Reviewed: 10 July 2023

    7.0
    • Leisure trip
    • Solo traveller
    • King Room with Tub - Mobility and Hearing Access
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 2 June 2023

    8.0
    It was a pleasant stay .
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    I reserved a King Bed and it was snot available upon check in and there were not a microwave in the room.

    Cleanliness , The space, & Location

    Stayed in May 2023

  • Reviewed: 29 May 2023

    8.0
    Pleasant and comfortable but not up to Hilton standards. Too expensive for no amenities.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    PRICE, coffeemaker, patio, dirty entry area; paid parking. Property, landscaping, and exterior not well maintained. Paying to park in the hotel parking lot is beyond ridiculous. One restaurant closed without explanation. Snack bar stupid expensive. Most Front desk Staff professional but not very warm and friendly. The new employee was friendliest.

    Rooms very clean. Loved the toiletries. Lots of towels! Housekeeping staff very helpful and friendly.

    Stayed in May 2023

  • Reviewed: 13 April 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    The front desk staff were neutral.

    Stayed in April 2023

  • Reviewed: 5 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was very small

    Beds were very comfortable

    Stayed in April 2023

  • Reviewed: 4 April 2023

    8.0
    overall a pleasant stay check in was easy and smooth, would stay again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    the pillows were not the best and bathroom was small

    location of being close to the airport and near by events

    Stayed in April 2023

  • Reviewed: 27 March 2023

    9.0
    great location for airport.Front staff great.
    • Leisure trip
    • Couple
    • One King Bed Business
    • Stayed 1 night
    • Submitted via mobile

    shower a little old with update needed.Staff member in breakfast room a little a little rude to a travelling friend of ours.Breakfast ok ,a little basic but adequate.Asked for extra pillows which didn’t arrive.

    location next to airport.Comfortable large rooms with comfy beds.Large TV .All the usual facilities supplied.

    Stayed in March 2023

  • Reviewed: 11 March 2023

    9.0
    nice
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    overpriced

    convenient to airport

    Stayed in March 2023

  • Reviewed: 1 March 2023

    8.0
    Leaky faucet.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The bathtub spout leaked constantly. Someone had turned it off really tight so it was initially very difficult to turn on the water. Once we did, the water would not turn off again so it dripped all night. We had to use a towel in the tub to muffle the sound.

    Clean and comfortable room.

    Stayed in February 2023

  • Reviewed: 21 October 2022

    8.0
    hotel room, altho spotless , had a bit of a musty odor. staff was lovely. breakfast was understaffed. people left due t
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    property was fine. booking.com said cheapest room on Oct 18 when I made reservation was 325$. I booked it / the next am I saw cheapest room on booking was 240$ . not happy with this . I’ve used booking.com many times. not sure I will anymore.

    proximity to airport. and on time shuttle service

    Stayed in October 2022

  • Reviewed: 14 September 2022

    7.0
    fair value, great hotel
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    parking should be free at this rate for the night you are staying there.

    location to airport

    Stayed in September 2022

  • Reviewed: 9 September 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    No breakfast

    Airport shuttle and parking

    Stayed in August 2022

  • Reviewed: 25 August 2022

    9.0
    Overall an excellent stay.
    • Business trip
    • Family with young children
    • King Room
    • Stayed 1 night

    $15 for continental breakfast is pretty steep. $4 for a cup of brewed coffee is also ridiculous.

    Welcoming and comfortable

    Stayed in August 2022

  • Reviewed: 3 August 2022

    9.0
    pleasant two day stay as a place nearby the airport for easy car rental return and place to rest comfortably after packi
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    pay for parking each day lovely courtyard - large but for smokers...I couldn’t sit there as long as I liked due to allergies to smoke

    location to airport well kept comfortable beds Airport shuttle every 15 minutes Able to store luggage securely while waiting for afternoon flight Staff was extremely accommodating assisting with storage of 11 pieces of luggage! Nice looking pool although no time to enjoy it Lovely courtyard

    Stayed in August 2022

Showing 1 – 25

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