Two Poydras Street, Downtown New Orleans, New Orleans, LA 70130, United States
#87 of 168 hotels in New Orleans
Guests' ChoiceBased on 1116 hotel reviews
8.1Cleanliness
8.6
Comfort
8.7
Location
9.1
Facilities
8.3
Staff
8.5
Value for money
7.7
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End of dialog contentReviewed: 22 March 2024
Rania
United StatesLocation
Stayed in March 2024
Reviewed: 18 March 2024
Monica
United StatesCharges to the room were unclear. Even though I asked to have charges to my room, the hotel charged my card directly but didn’t do that consistently
Great location
Stayed in March 2024
Reviewed: 7 March 2024
William
United StatesThe extra $20 plus tax a day they on my bill! It’s over for me, staying at Hilton!
Stayed in March 2024
Reviewed: 26 February 2024
Barbara
United StatesThere was a paint thinner type smell in the hallway
Both casual and formal dining options
Stayed in February 2024
Reviewed: 25 February 2024
Whitney
United KingdomResort tax fee $20
Location, short walk the bourbon street. Very big hotel!
Stayed in February 2024
Reviewed: 25 February 2024
Michelle
United StatesLittle out dated
Convenience
Stayed in January 2024
Reviewed: 15 February 2024
Megan
United StatesWaited about an hour and half to get my room service on my final check out day. Ended up leaving and ended up eating elsewhere.
Location was great. Bar had a great selection of drinks to select from.
Stayed in February 2024
Reviewed: 14 February 2024
Matherne
United StatesLong checkin process
Location
Stayed in February 2024
Reviewed: 19 January 2024
Carter
United StatesLoading and unloading was not presented well, and not welcomed well.
Beautiful common areas. Location great for seeing downtown, river mall and walk, safe parking.
Stayed in December 2023
Reviewed: 3 January 2024
Becnel
United StatesThe packing
The staff was very helpful.
Stayed in December 2023
Reviewed: 2 January 2024
Vijayasarathy
United StatesThey gave breakfast coupons only for 2 people even though we booked the room for 4 people. The first room we got had strong smoke smell then we changed the room. No micro oven. Parking is expensive at the hotel, so we parked in the next building. Room service food wasn't that great, especially for the price.
Location, few steps to river walk.
Stayed in January 2024
Reviewed: 2 January 2024
Isabel
United StatesUnable to obtain luggage cart during checkout?
Always a great stay!
Stayed in December 2023
Reviewed: 1 January 2024
Pamelabah
United StatesThe billing system and parking fees. I was charged $25 deposit and $49 for parking. I get a charge for $92 and no receipt. I was told the $25 would be refunded....what is $92 and now I'm trying to get a receipt.
Very nice room
Stayed in December 2023
Reviewed: 31 December 2023
Hui
United StatesLocation is wonderful
Stayed in December 2023
Reviewed: 21 December 2023
Terry
United StatesI thought the rates were high. I didn’t like that a bottle of water in the room was $4. I thought that with the price of the room bottled water should be free.
Really convenient to the Riverwalk Mall and Harrahs Casino.
Stayed in December 2023
Reviewed: 21 December 2023
Dacia
United StatesI have stayed here many times and I always enjoy the main building as opposed to where we were positioned this stay.
Stayed in October 2023
Reviewed: 20 December 2023
Lee
United StatesIncluded continental breakfast. Enough coffee materials in room for more than 1 use
Did not have breakfast. Starbucks in lobby was expensive.
Stayed in December 2023
Reviewed: 8 December 2023
Mo
Canadaroom was a bit musty
Mini fridge
Stayed in December 2023
Reviewed: 5 December 2023
Fiegel
United StatesElevator issues when it’s busy!!!
Great location, friendly people.
Stayed in December 2023
Reviewed: 22 November 2023
Zuri
United StatesParking
Location.
Stayed in September 2023
Reviewed: 7 November 2023
Bonnie
United StatesAlthough the facility is/was clean, the “musk” air freshener is awful, but bearable. Also, understandably we’re by the Mississippi River, but the water flow for the toilet (makes you go uh oh!) and shower are very low.
DRAGOS DRAGOS DRAGO! THE BAR THE BAAR THE BAR! The distance to everything was great! Although I flatiron had taken over everywhere, the price for the entire weekend wasn’t bad.
Stayed in November 2023
Reviewed: 6 November 2023
Michael
GermanyBeautiful view on the river
Stayed in September 2023
Reviewed: 1 November 2023
Angelo
United StatesGood
Stayed in October 2023
Reviewed: 26 October 2023
Saxon
United StatesWhen I checked in my room was not ready. I was told that I would recieve a text message when my room was ready. The person that checked me in put in the wrong phone number. So I waited extra without a room. Luckily i went back up to the desk after 90 mins and was then given a room. That was my only dislike.
Loved most of the staff. Very polite. Place was very organized. Walking distance close to everything. Bourbon Street is about 6 blocks away. There is a small outlet mall where you can buy clothing and pick up fast foods. And if you are Cruising from New Orleans you can walk to the cruise port from this hotel. Its abt 3 long blocks away.
Stayed in October 2023
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