Asked for a quiet room - was given a room on the highway side - which is not quiet at all. Immediately switched to the quiet side (not the highway). If that had not happened this would be a very different review.

Friendly staff, renovated room, small fridge and microwave in room. coffee in lobby was pretty good - although I would have preferred oat milk or fresh milk rather than creamer packages. Access to fitness center.

Stayed in April 2024

For 4 nights, the sheets were not changed and there was no complimentary water.

Good location

Stayed in February 2024

There was no breakfast - that would have been nice. The place is under construction in places - that was a little annoying. The cookie on arrival was delicious

Stayed in February 2024

Best staff imaginable. All were very friendly and helpful.

Stayed in December 2023

Staff was fantastic

Stayed in December 2023

Mrs. Brenda's service was top knotch. You can tell she loves her job.

Stayed in October 2023

We had to switch rooms twice! Our first room in the ground floor was full of little ants, 2nd room smelled strongly like cigarette smoke, even though it’s a non-smoking hotel! 3rd room was okay, but when the a/c fan was off it was hot in the room, and when it was on, even on low, it blew right on me in bed.

The room and bathroom was clean.

Stayed in October 2023

No overhead lights. Couldn't turn down volume on the TV.

The staff was really great. Tia Really helpful.

Stayed in September 2023

Halls were dark

Stayed in August 2023

Loved the staff in the restaurant and bar. Brenda was exceptional and anticipated our needs. She was very welcoming. Akira was very accommodating with my special requests.

Stayed in August 2023

Quiet and convenient

Stayed in July 2023

The location worked well for us. The cookies the front desk gave us at check in were very good and a nice touch. Check in was a little frustrating because I made the reservation, but because of my disability, my husband went to check in. The first person he dealt with asked him to get my ID, but when he got back to the desk, a different employee insisted that I go to the desk to complete check in.

We were unable to eat the breakfast due to a water main break, but the server and chef were very nice and tried to accommodate us as best they could. When I asked the manager at the front desk to refund the 2 breakfasts we were unable to eat due to the broken pipe, she didn’t want to refund us because she said it would be difficult and offered to give us credit on my rewards account. It would have been better if she gave us the refund. My family was hungry and we needed to find breakfast elsewhere, so I just accepted the points.

Stayed in June 2023

When I turned the shower on, the faucet for the tub would leak water too, but it wasn’t a big problem! I wish the pool would be working but now there’s only the gym!

The room is spacious and comfortable! It’s well located, near a highway! The warm cookies given at the front desk are delicious!

Stayed in June 2023

The microwave was not cleaned from the former room occupants who used the microwave for pancakes/waffles, syrup and did not clean up their spill.

The breakfast location, which was the hotel's restaurant, was excellent. The quality of the food was excellent, hot, tasty and a great variety, including fresh squeezed orange juice. The playlist of music was diverse and excellent for breakfast dining! The Reservations and Front Desk staff (Jae, Romaine, etc.) were excellent and attentive at any time of day or night. Any issues were resolved immediately. There were booking issues that were misinterpreted but resolved. Front Desk Manager, Jae was able to re-establish our rooms being close together (they were next door to one another) despite a fully booked hotel and wedding taking place that weekend. Hotel housekeeping, maintenance staff were very friendly, professional and met all of our expectations. The bonus was the free huge, heavenly, hot chocolate chip cookies that were supplied no matter what time of day or night you requested them!

Stayed in May 2023

Location was great. Room comfortable and clean.

Stayed in March 2023

the shower was not appealing there was no carpet or area rugs the front desk could’ve been a little approachable

it was clean and convenient

Stayed in March 2023

The swimming pool was closed again! 😫 The hotel should invest in an indoor pool and sauna.

The location was great and the facilities is in good shape. The room is quite sizeable and spacious. The bed was quite soft and comfortable. The bathroom was clean. The gym was very nice and well maintenance. The customer service was good and the receptionist was warm and friendly.

Stayed in February 2023

N/A

The was clean and comfortable and staff was great.

Stayed in December 2022

N/A

The staff were great especially GM Mark and his supervisor and the room was clean and comfortable.

Stayed in December 2022

Weve stayed here many times. Big rooms clean good location

Stayed in October 2022

Not the hotel's fault but other guests couldn't seem to communicate without yelling and slamming doors.

Only stayed one night as we where driving through but the room was clean and comfortable.

Stayed in October 2022

Received breakfast ticket but no breakfast, only coffee is was really bad

Stayed in October 2022

Not too good breakfast. Unstable Internet service

Good location, big room, clean.

Stayed in October 2022

I didn't like the smell of the room and stained sheets and comforter. Other than that our stay was good. We were there for 2 nights so I wasn't expecting much but overall our stay was good.

The price of the room was better than area hotels with comparable ratings. The bar was nice and the servers were very friendly.

Stayed in September 2022