1 Park Boulevard, Downtown San Diego, San Diego, 92101, United States
#151 of 255 hotels in San Diego
Guests' ChoiceBased on 745 hotel reviews
7.5Cleanliness
8.3
Comfort
8.3
Location
8.7
Facilities
8.1
Staff
8.1
Value for money
7.1
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 4, 2025
David
United StatesHard to access some parts - Starbucks, etc. it also cashless, whch I find disturbing.
Location
Stayed in August 2025
Reviewed: September 2, 2025
Toni
United StatesThe maid came knocking at our door at 9:45am to see if we had checked out she kept knocking until we opened door. We did not like it one bit. 11am is checkout time not 9:45am
The room was clean. The TV was nice. The view was excellent. The little perks such as free water. The $15 room credit. The hotel was beautiful. I did not know Hilton had such an upscale hotel.
Stayed in September 2025
Reviewed: September 1, 2025
Nancy
United StatesNo maid service. When we left our room the maids were cleaning the room next to us. When we came back no one came to our room. I had to chase the maids down hall to exchange the towels. Especially since there wasn’t enough towels in the room for two people for two nights in the first place. Issues with our key cards for the elevators and for the room Daily parking price was outrageous
Location was good Liked the free shuttle to Coronado hotel was nice
Stayed in August 2025
Reviewed: August 29, 2025
Garnetta
United StatesI did not like the small refrigerator in the room it spoiled the cake that we had left over some of the drinks and later it was informed that it was not a refrigerator but a cooler but nowhere doing I'll stay was that mentioned until the last day. Our family wish that the Hilton staff would have mentioned it when we actually made the recommendation and reservations we wouldn't have put a leftovers in that little mini refrigeration in the room we would have did something differently. The Hilton should have said something earlier I've frowned on that small detail of the room. The views of the bay was spectacular but just the idea that our food was spoiled was not good.
I enjoyed Hudson and Nash customer service at the restaurant as I was celebrating my 62 second birthday. The staff consistly made food recommendations for me and family during my birthday celebration. Kudos!!!
Stayed in August 2025
Reviewed: August 26, 2025
Raquel
United StatesGet some good sports channels since we love to watch sports when we relax in the room.
I have stayed here in the past and the hotel is very nice.The only issue that we had is we could not watch the Dodgers./ Padres baseball game in our room.We went downstairs to the bar to watch the game but was wondering why we could not get the game in our room. The bar staff was amazing and engaging but it also very cold in there with the a/c blowing strongly on us and everyone sitting at the bar.
Stayed in August 2025
Reviewed: August 23, 2025
Stephen
United StatesRestaurant way over priced for breakfast 90.00 dallor for frozen potato and 2 omelettes Just outline for very average breafast
Stayed in August 2025
Reviewed: August 18, 2025
Marc
United StatesHilton boasts a 'view of the bay' in the room description. We were looking at hundreds of shipping containers on the cement pier extending 200 feet out into the bay. Felt like we were in an industrial district. Shower towels were scratchy and graying. On site restaurant was very pricey, i.e. $12 for a bowl of oatmeal -- breakfast ran over $50/person.
The service was excellent. Room was conventional and clean. Bathroom was nice, shower was wonderful. Calls placed to the front desk were answered promptly.
Stayed in August 2025
Reviewed: August 12, 2025
Patrick
United StatesN/A
The view, the Walkway, the band shell, midway and close to the zoo
Stayed in August 2025
Reviewed: August 4, 2025
Christopher
United StatesThe hotel did not provide digital check out for some reason and we waited in line for about 20 minutes before we could check out with the front desk staff. Very inconvenient.
Nice room. Nice facilities. Easy access to the Rady Shell and Petco Park.
Stayed in August 2025
Reviewed: July 29, 2025
Josemaría
PeruKindness of personnel
Hot tube
Stayed in June 2025
Reviewed: July 23, 2025
Almy
United StatesPrices of food
The view
Stayed in July 2025
Reviewed: July 14, 2025
Kari
United StatesNot enough coffee, sugars and cream without having to allow housekeeping in the room. We had to call maintenance to fix our AC which wouldn’t go below 68, and the room temp was 71 (hot and uncomfortable). We also had to call for body wash as it was missing from the shower. The shower had a dead moth in the corner the entire team, even after housekeeping came and left. The service at the restaurant downstairs was horrible, it took nearly an hour and a half for our food to arrive. The waiter never checked on us for drink refills and didn’t come over to apologize for how long it was taking until an hour had passed. The mandatory 20% gratuity is unacceptable, and probably plays into the very poor service received. Why work hard to earn a tip when they know they get it anyway? The hotel bed was extremely uncomfortable- with only a sheet and a rough heavier sheet that didn’t come up over your shoulders. No extra blankets in the room, or pillows. No robe. The pillows were too soft, down feathers causing them to only collapse and suffocate you. The entire experience was disappointing and over-priced. It was the epitome of what’s wrong with California.
Location. Views.
Stayed in July 2025
Reviewed: July 12, 2025
Kelcey
United StatesThe pool and hot tubs seemed dirty and the water smelled strange. It was pretty crowded and '"rowdy" too, but it was a holiday weekend when we were there. The restaurant was a little disappointing too. Had a long wait (hostesses were a bit rude) and they wouldn't let us sit outside - only people with dogs could sit on the patio? When there were PLENTY of tables outside vs inside.
Room was very clean. Hotel location and view from room were great! Bed was comfy. Bathroom could maybe use an upgrade? Facility was neat and convenient. Loved the Starbucks on the first floor (was never crowded). Easy in and out of the hotel. Concierge was SUPER kind and helpful!
Stayed in July 2025
Reviewed: July 9, 2025
Bactad
United StatesSwimming pool was way to small for a hotel that size.
Location
Stayed in July 2025
Reviewed: July 7, 2025
Monique
United StatesParking elevator had crack pipe in it. Very unsafe.
The gorgeous view of downtown. We absolutely loved. Just wish maybe there could have been access to open a window for the sea breeze.
Stayed in July 2025
Reviewed: July 2, 2025
Ashley
United StatesThe view is wonderful.
Stayed in June 2025
Reviewed: June 2, 2025
Kenneth
United StatesAll the add on taxes and parking charge, 65$ to park overnight.i will never come back here again, for that material won't stay at hilton again
Just about everything except all the add on taxes, 65$ to park overnight, ridiculous.all the other stuff taxed.
Stayed in June 2025
Reviewed: May 29, 2025
Mohammadreza
United StatesThe view ftom our room; the strange machinary sound ( possibly a disel engine from a warehouse behid the hotel building) throughout the night.
Breakfsst wss not included and we did not used it. The location of hotel is reallyamazing: beside the bay and very close to entertainment area.
Stayed in April 2025
Reviewed: May 29, 2025
Pavlina
Czech RepublicI I think for those extra fees and taxes it's not the best choice. View is partly nice but otger side has loading cargo boats not good really. No bar at room either at least water... For that money better options for sure available!
Pool bar has very nice bar and employees.. !
Stayed in May 2025
Reviewed: May 28, 2025
Rookmin
United StatesHow expensive the market was. I bought a candy bar for 9 dollars that’s outrageous
Location was great
Stayed in May 2025
Reviewed: May 27, 2025
Noel
United StatesRude Staff, Not soo clean, Nicole and dimming on unknown fees
Location, Views, Comfort
Stayed in May 2025
Reviewed: May 27, 2025
Maria
United StatesThe service was above and beyond and facilities were clean, accessible, and very comfortable.
Stayed in May 2025
Reviewed: April 27, 2025
Adam
United KingdomVery annoying that I’d booked a room that “included breakfast”, except it doesn’t. They give you a $25 voucher, which really doesn’t get anything. By the time you’ve got something to eat and a drink, there’s still a lot to pay to cover very high Gratuity expectations and a surcharge.
Nice location, clean, comfortable rooms
Stayed in April 2025
Reviewed: March 22, 2025
Steve
United KingdomToo many people. Restaurant expensive
Location of the property were good. Facilities were good too
Stayed in March 2025
Montegrotto Terme, Italy
Athenry, Ireland
Dodge City, US
Amsterdam, Netherlands
Certaldo, Italy
Campoamor, Spain
Buriram, Thailand
Saint Petersburg, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content