The overall hotel felt a bit dated. The sliding glass door in the bedroom did not fully slide closed. By not sliding closed fully a small gap remained in the center which allowed the outside nearby freeway traffic to be heard all night. The living room TV remote did not work, however the bedroom TV remote worked for both TVs. There were also no trashcan liners in any of the trash cans. The only liner I found to use was in the ice bin. Lastly, I was quite disappointed in seeing the $5.00 each fee charged if you drink bottled water in the room. Perhaps this is a new Hilton thing because everywhere I've stayed previously there's complimentary bottled waters available free of charge.

My first encounter was with the parking attendant, who was absolutely wonderful. Upon checking in, the desk clerk was also wonderful and very helpful. I kindly asked if there was an available room on the sunset side and he had no problem accommodating that. All the staff were such a joyful pleasure, kind and smiling which was nice and presented an uplifting environment. Although the room seemed a little dated the bathroom was quite nice and felt more modern. As with every Hilton I've stayed in around the world, the beds and pillows are always so comfortable like I'm sleeping in the clouds.

Stayed in August 2025

I DON'T LIKE THE PARKING AT NIGHT. Not enough handicap parking spots. And all parking spaces are taken have to park far on the side of the parking structure.

I love how comfortable the room always feels. The staff are always so nice. Close to alot of things to do.

Stayed in July 2025

Just needs a little updating, especially in the bathroom.

Location and friendly staff.

Stayed in July 2025

The free shuttle to Disneyland was a huge benefit that made us choose this hotel. On our first day we stood outside for over 40 min for a shuttle that never came. Not to mention it required us to have to download an app that was tied in with the city bus service. It was ridiculous and we ended up just paying for Uber each day. Other families were outside waiting as well and coud see on the app that the shuttle was skipping Embassy Suites. Disappointing and frustrating.

excellent breakfast - made to order was nice

Stayed in July 2025

Although we were on the 7th floor we could here the constant noise from the street below. Also, paying $29.00 to park in an uncovered parking lot is too much

Large room and comfortable bed

Stayed in July 2025

For this stay the only thing. What I didn't like was that in my room 322 there were only 2 shower towels. No hand towels. And the sofa bed mattress was not comfortable at all and very noisy if you made any moves

Whenever I am in town for the day/ night plans I love to stay at this hotel. To not have the long drive back home.

Stayed in June 2025

Some of the front desk staff struggled with customer service as I often felt as though I was a bother when asking questions regarding the shuttle to Disney or requesting extra towels.

Breakfast and happy hour were excellent. The culinary staff did a stellar job executing service. The bartender, was friendly and kind and happy to serve us.

Stayed in June 2025

Close to Angel Stadiium. Good breakfast, big spacious room

Stayed in May 2025

Had to ask twice for towels

Location

Stayed in May 2025

We paid Extract for upgrade. With balcony facing stadium. Unfortunately when I stepped out onto the balcony there was a horrible toxic smell coming from air conditioner unit below us. Unable to utilize the balcony nor open the bedroom window. Very disappointing. Requested the 35.00 I paid extra to be refunded..

Perfect location, beds were very comfortable. Rooms very clean

Stayed in May 2025

Cleanliness

Stayed in May 2025

Both of the rooms weren’t ready by the check in time .

Stayed in April 2025

Bar drinks were alittle pricey, parking price was not preferred. Room was nice, big, spacious, clean

Stayed in May 2025

Inside the rooms the doors at the bottom were dirty.

I stayed there before.

Stayed in May 2025

The hotel had a very warm feel and there was a good vibe

Stayed in April 2025

The breakfast could use some work

Close to the stadium. We were able to walk

Stayed in April 2025

Our check in wasn’t until 4 pm while other guest had check in at 3.

It was in a good area very nice and comfortable.

Stayed in April 2025

My only complaints were that there was no coffee until 7:30AM and after hours coffee was $5. Also, the parking was $29 a day which seemed excessive.

Nice bar and restaurant. Quiet and convenient.

Stayed in April 2025

The extra noise emitting from the ventilation system. We were on the top floor (10th), and the noise was coming from the window ventialtion system.

The breakfast amenities were/are great! Thank you! The extended time on the weekends meets our families needs, after along day prior at the locals events and theme parks! The customer service was spot on!

Stayed in April 2025

dirty carpet hallway

Breakfast

Stayed in February 2025

Need coffee service earlier. Coffee maker in room was filthy

Breakfast

Stayed in January 2025

The key wouldn't work due to the lock not being charged.

Clean, location, safe, breakfast

Stayed in February 2025

The bathroom had a foul odor

Close to Angel Stadium

Stayed in January 2025

I don't understand why parking is not free, that's very bad 😒🙂‍↕️

Room was a lot comfortable and clean, I really liked 😍 bed super comfortable and clean 😍

Stayed in February 2025