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  5. Reviews of Holiday Inn Alexandria at Carlyle by IHG

Reviews of Holiday Inn Alexandria at Carlyle by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2460 Eisenhower Avenue, Alexandria, VA 22314, United States

#40 of 65 hotels in Alexandria

Guests' Choice

Review Score

Based on 612 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    8.2

  • Facilities

    7.0

  • Staff

    8.1

  • Value for money

    6.9

  • Free Wifi

    8.5

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Showing 1 - 25

  • Reviewed: September 1, 2025

    8.0
    Enjoyable
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The AC didn’t get cold enough for our liking. It was like stuck at 71 degrees. Also, housekeeping came by twice when we were in our room around 9 am asking if we were leaving today. Just feel like that should be something they know and not something they are knocking on our door to ask.

    The front desk staff was amazingly nice and friendly. The bed was comfortable.

    Stayed in August 2025

  • Reviewed: August 4, 2025

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard King Room with Mobility Accessible Roll-In Shower
    • Stayed 5 nights
    • Submitted from a mobile device

    Old hotel NEEDS UPDATE

    Location

    Stayed in July 2025

  • Reviewed: July 28, 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No pool and no free breakfast

    Stayed in July 2025

  • Reviewed: July 3, 2025

    6.0
    It was okay
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Intersection

    Convenient

    Stayed in June 2025

  • Reviewed: June 30, 2025

    6.0
    More transparency in charges needed, decent if you just need a bed
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Laundry room on 10th floor where the AC was broken, like trying to do laundry in a sauna. Dryers did not work. I booked through a third-party vendor where it was not made clear that breakfast was not included, and parking was paid. And while it is visible on the hotels website, I feel like those extra charges should have been clarified at the time of booking as I thought I was booking a hotel with free breakfast and free parking. Overall, the hotel is very dated, lots of minor damages that are visible but not really relevant if you’re just looking for a decent hotel near DC.

    Very friendly staff, overall very clean facilities. Beds were comfortable and clean. Location is great. Pet friendly!

    Stayed in June 2025

  • Reviewed: June 17, 2025

    7.0
    I would return to this hotel.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Hotel needs some updates. Noisy room, neighbors and near the highway. No freezer section in the small refrigerator. I'm waiting to get my room security deposit back.

    Great location close to the Metro. Excellent shower water pressure. Comfortable beds. Very good complimentary coffee in the mornings.

    Stayed in June 2025

  • Reviewed: June 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms old fashion

    Near a subway station, with 32 minutes you are in the centre.

    Stayed in June 2025

  • Reviewed: June 11, 2025

    8.0
    Great location with amazing staff
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Decor was a little dated but with such a busy hotel I’m sure it isn’t easy to update things.

    The staff were super friendly and really helpful.

    Stayed in June 2025

  • Reviewed: June 7, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    See anove

    Hotel needs updating - everything looks old and run down and parking charge was unreasonable

    Stayed in June 2025

  • Reviewed: May 31, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I could not adjust the thermostat, the temperature was stuck at 63 degrees despite turning on the heat. I finally had to turn everything off. The room smelled like cigarette smoke whenever the fan was on. The front desk staff were not very friendly although they did comply to my requests.

    The location was very close to the Metro. There was a Wegmans a block away.

    Stayed in May 2025

  • Reviewed: May 30, 2025

    7.0
    Great location , decent for the price
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a party there and unfortunately, the elevator had chicken bones and trash in it . Not the hotels fault , but it was gross

    The staff were responsive . We were locked out of our room twice - they were on top of it :)

    Stayed in May 2025

  • Reviewed: May 28, 2025

    8.0
    The location is the best part. The staff is awesome! I'm still glad that I booked the spot!
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights

    The hallways had a foul smell and the carpet looks like it needs deep cleaning

    location and room

    Stayed in May 2025

  • Reviewed: May 21, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Paying for parking when the lot was empty during our stay. Busy season I can understand but not when they have ample space.

    Location

    Stayed in May 2025

  • Reviewed: May 20, 2025

    8.0
    Convenient location.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    Only a few ice machines. Did not expect to be charged $18 per car for parking (this was not disclosed at all) I found out when I received a charge on my VISA for $36 for parking. Tub & shower were very outdated. Very weak AC.

    Good breakfast.

    Stayed in May 2025

  • Reviewed: May 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the pricing of the room.. our microwave didn't work . small elevators plus they wanted a deposit on both rooms.

    the location was great

    Stayed in May 2025

  • Reviewed: May 17, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    An aging facility which had unusual odors.

    Bed was comfortable and the room was quiet.

    Stayed in May 2025

  • Reviewed: May 4, 2025

    6.0
    It was adequate, I won’t be staying at that hotel or using this service again
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I did not appreciate that I was charged for parking a last minute add on the woman who checked me in, was smug describing the folly in using booking.com in making the reservation before charging me yet another fee

    The location was relatively central to my requirements

    Stayed in May 2025

  • Reviewed: April 21, 2025

    7.0
    Clean, friendly staff, decent bistro and lounge but nothing special, I’ll be staying here again
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Ice machines on multiple floors not working

    Location, microwave and small refrigerator

    Stayed in April 2025

  • Reviewed: April 14, 2025

    6.0
    The stay here was OK! I doubt I’ll be staying here again.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s my fault to not thoroughly reading before booking. If I’m staying at your hotel and u have a parking spot, why am I paying $17 a nice a parking? Doesn’t make sense. The description also said 2 queen beds and I pull out sofa. No pull out sofa in sight. The room was small, the bathroom was small. The place was nice and neat, but a little outdated!

    Close to the event I was attending. In a good area with stores around.

    Stayed in April 2025

  • Reviewed: April 5, 2025

    8.0
    It was nice.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Paid for breakfast ahead of time. Always had to pay extra because what we paid ahead of time was never enough. Parking too expensive .

    Staff very nice.

    Stayed in April 2025

  • Reviewed: February 24, 2025

    6.0
    I had a great stay as all ways. The parking and paying for food is ridiculous
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 2 nights

    I do not like the fact that you pay all that money and have to pay for parking and breakfast that takes away from the experience.

    The overall hotel I love it . Great Location, cleanliness and the staff was very friendly.

    Stayed in February 2025

  • Reviewed: January 2, 2025

    7.0
    Fine for one night
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    That breakfast was extra when I booked through booking.com and it specifically said free breakfast and pay online or at the hotel! Rooms smelled a bit musty, needs some updating and the ice machine on the 3rd floor wasn’t working.

    It was in close proximity to the Hoffman theater.

    Stayed in January 2025

  • Reviewed: December 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Elevator is small and one made a long ring after you pressed the floor you were going to.

    Close to I-95, restaurants, stores, etc.

    Stayed in December 2024

  • Reviewed: December 12, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was dirty, tgere was food under tge bed. sheets were dirty and had dirt in the bed under the covers! The thermostat was broken so the room felt like a sauna.

    The location was good, we were in town for the parade. It was nit in a congested area which made it nice.

    Stayed in December 2024

Showing 1 - 25

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