20 North IH-35, Austin, TX 78701, United States of America
#120 of 207 hotels in Austin
Guests' ChoiceBased on 992 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.6
Facilities
8.0
Staff
8.5
Value for money
7.7
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 28, 2024
Lisa
IrelandThink we were put in a smoking room, slight smell but still fine!
Location was perfect, staff very friendly. Lovely hotel for short stay and free parking!
Stayed in March 2024
Reviewed: March 25, 2024
Angelia
United States of AmericaThe fridge and microwave
Stayed in March 2024
Reviewed: March 15, 2024
Rowe
United States of Americafree breakfast would have been appreciated. Freeway noise noticeable about 4:30 am both mornings.
Used the free shuttle from the airport. Room was clean, comfortable, good size, nice amenities. Staff was polite but sent us to the wrong tower after check in. Breakfast was available for purchase but did not use. Location was close to trail along the river/lake. Maybe a 15 min walk to downtown. No issues with Uber pick up/drop off.
Stayed in February 2024
Reviewed: March 1, 2024
Serghei
United States of AmericaAmazing breakfast!!! Clean. Beautiful area.
Stayed in January 2024
Reviewed: February 29, 2024
Lenerz
United States of AmericaThe room definitely feels dated. The TV is tiny, the furniture is a very old style, and the bathroom is not very nice. The breakfast is $15 and isn't much more than a free Continental breakfast.
It has free parking and it's easy to get to.
Stayed in February 2024
Reviewed: February 27, 2024
Elisa
United States of AmericaMitchell at the front desk was above and beyond
Stayed in February 2024
Reviewed: February 20, 2024
Ellen
United States of AmericaIt was a little further to walk back to from Rainey street than I had realized, but this is not a deal breaker and is more on me and my lack of knowledge of the area than on the hotel.
We had a short stay to meet up with our college student. We wanted a hotel near Rainey street so we could walk to the bars there. The hotel was easy to get to from i35. The staff were very friendly and efficient. The bar at the hotel was great. The room had everything we needed for our short stay. plenty of parking - spots were tight especially if driving a truck.
Stayed in February 2024
Reviewed: February 12, 2024
Alexandra
United States of AmericaThe second room I booked when I decided to stay an extra night was too loud due to the highway traffic even if it was up on the 12th floor. My noise machine wasn't loud enough to tune out the noise made by the cars.
The location was close to downtown, and some trails, plus walking access to Rainey St. The staff was super friendly and welcoming. They offered complimentary parking which is GREAT if you are traveling by car. The room was well-maintained and clean. The curtains did block a good amount of sunlight so you could sleep a little later.
Stayed in February 2024
Reviewed: February 3, 2024
Diego_93
AustriaDecent business hotel 20mins walk from the city. Room was clean, probably a bit noisy as the place is next to the highway. Gym is well-maintained!
Stayed in February 2024
Reviewed: January 21, 2024
Chris
United States of AmericaGreat location, comfortable bed and breakfast
Stayed in January 2024
Reviewed: January 6, 2024
Raul
United States of AmericaDon’t have breakfast included
Stayed in January 2024
Reviewed: November 27, 2023
Sasha
United States of AmericaThe tv was very small, room out of date
Free parking and location
Stayed in November 2023
Reviewed: October 21, 2023
Batchelor
United States of AmericaThe parking was tight and if you missed the entrance you have to get all the way back on the highway and turn around to get back to it. Kind of a congested area for such a large hotel. Also there was a really bad smell coming in from parking garage and in elevators. Maybe trash should be taken care of more often.
We slept comfortably, hallway noise was low
Stayed in September 2023
Reviewed: October 20, 2023
Mandy
United Kingdomwhilst we had fabulous check in staff who welcomed us our checkout was sadly a very different experience and barely a word was said to me, not even thank you for staying.
lovely view of Ladybird Lake and a nice 20 min walk to congress bridge to watch the bats leave at sunset
Stayed in October 2023
Reviewed: October 1, 2023
Javier
United States of AmericaThe pool could've been better more bigger more space. The view was nice where pool was at the lake, interstate.
Breakfast was good like a mini buffet different selection of items to choose. Very delicious.
Stayed in September 2023
Reviewed: September 25, 2023
Tamayo
United States of AmericaWhen I got my room keys a front desk member only got us one parking permit even though there were 3 of us. I noticed a couple next to me got 2 parking permits, so I went back to the front desk and asked for 2 more with a different staff member. They were nice and said it was weird that I only got 1 parking permit; but I got my other 2 parking permits with no problem after I asked for them.
The location! And the room layout, everything was clean and spacious.
Stayed in September 2023
Reviewed: September 18, 2023
Rene'
United States of AmericaExpensive
Location
Stayed in September 2023
Reviewed: September 14, 2023
Leslie
United States of AmericaLocation. Front desk staff. Cleaning staff Parking
Stayed in August 2023
Reviewed: September 4, 2023
Juustride
ColombiaShuttle service is near impossible to utilize. I was forced to purchase an Uber both to and from the Hotel to the airport.
Friendly staff, clean and comfortable. Location is great.
Stayed in August 2023
Reviewed: August 26, 2023
Mario
United States of AmericaA/C in my room feel like a is not enough
Property is a good
Stayed in August 2023
Reviewed: August 22, 2023
Samantha
United States of AmericaOnly con is that the king room and restroom was fairly small tho.
Really great for the price, location and free parking garage!
Stayed in August 2023
Reviewed: August 3, 2023
Shajuana
United States of AmericaOne of the elevators made a weird noise. It makes you a bit nervous to get in it again.
I enjoyed my stay. The staff was nice and my hotel was cleaned daily.
Stayed in July 2023
Reviewed: July 22, 2023
Jennifer
United States of AmericaI didn't like that the door handle to my room was a bit broken and the ice machine did not work on my floor.
The room was great, we had a lake view and it was beautiful. The location was great and the staff was extraordinary at check in.
Stayed in July 2023
Reviewed: July 15, 2023
Stephen
United States of Americaby the water and downtown
Stayed in July 2023
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