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  5. Reviews of Holiday Inn Boston Bunker Hill Area, an IHG Hotel

Reviews of Holiday Inn Boston Bunker Hill Area, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

30 Washington Street, Somerville, MA 02143, United States of America

#7 of 8 hotels in Somerville

Guests' Choice

Review Score

Based on 551 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    7.4

  • Facilities

    7.5

  • Staff

    7.8

  • Value for money

    7.1

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 23, 2024

    8.0
    Good stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast not included

    Good location, accessible by car and public transportation

    Stayed in February 2024

  • Reviewed: October 29, 2023

    6.0
    It’s ok.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The area has nothing to offer, the hotel provides a shuttle service which we found out about on our last morning. The decor is dark and depressing. The room locks and lifts passes are problematic.

    The breakfast was reasonable. The room a decent size. Beds fine.

    Stayed in October 2023

  • Reviewed: October 28, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    The bathrooms are dirty. The tile and grout is dirty! It’s not getting scrubbed

    Food was good at the restaurant inside the hotel

    Stayed in October 2023

  • Reviewed: October 3, 2023

    7.0
    Close to Harvard.
    • Leisure trip
    • Couple
    • Room Selected at Check-In
    • Stayed 2 nights
    • Submitted from a mobile device

    The carpet did not look clean; it had some stains. The safety bar in the bathroom was detached on one side and was constantly dripping dirt from there.

    The location was good for our plans. The staff were excellent. The AC worked well and breakfast choice was ok.

    Stayed in October 2023

  • Reviewed: September 6, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights

    no breakfast

    Stayed in September 2023

  • Reviewed: July 31, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed blanket and the room chair were dirty

    Staff was amazing

    Stayed in July 2023

  • Reviewed: July 30, 2023

    6.0
    Good hotel close to train stations
    • Business trip
    • Solo traveler
    • Room Selected at Check-In
    • Stayed 4 nights

    The breakfast does not have options, especially for foreign. The rooms need retrofitting. The only restaurant in the hotel does not have change for cash payment. The cost-benefit of the hotel could be better.

    The hotel has an excellent staff. The beds are quite comfortable, and the room is very quiet. The hotel location is far from the center, but it is very easy to go anywhere by public transportation.

    Stayed in July 2023

  • Reviewed: July 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The sports deck wasn’t open at one point during the hours and the hours were very random

    Stayed in July 2023

  • Reviewed: July 18, 2023

    7.0
    Good value and accessible location outside the city center
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    Since the area this is in requires a lifeguard for hotel pools, the pool hours were really limited and meant that any time we actually would’ve liked to use it, it wasn’t open. I also really didn’t care for the bedding (a top sheet and two thin blankets); I’m used to a duvet and felt like having three things on the bed just ended up being a tangled mess.

    Our booking included breakfast, and it was really nice to have one meal sorted out each day and nice that it wasn’t just a cold continental breakfast. The location is really convenient to get around from - a short walk and quick train ride to downtown and an easy bus ride to Cambridge. All of the staff members that we dealt with were very friendly.

    Stayed in June 2023

  • Reviewed: July 3, 2023

    8.0
    Worked Out fir us after Flight Cancellations
    • Couple
    • Room Selected at Check-In
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast not included when other Holiday Inns did include it.

    Good for the T to town

    Stayed in June 2023

  • Reviewed: June 19, 2023

    8.0
    Michael and the rest of the staff were endearing. They were sweet and informative. Always smiling and willing to provide
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I think the property’s rugs either need conditioning or replacement. There was an old musty smell. I didn’t like that the shuttle was down my entire stay. The restaurant was not opened Saturday evening as the menu stated. They said it will close early Friday based on traffic this is an inconvenience.

    The property is located near the train which is great for going right into downtown Boston. it is a 10 min ride. The game room is nice for the kids especially when it was raining.

    Stayed in June 2023

  • Reviewed: May 17, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 7 nights
    • Submitted from a mobile device

    No moveable shower head, no shower gel (only bar soup available).

    Free shuttle to anywhere! Comfortable beds, clean.

    Stayed in May 2023

  • Reviewed: April 24, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 3 nights

    same breakfast

    room

    Stayed in March 2023

  • Reviewed: April 18, 2023

    7.0
    avoid dinner or lunch in the hotel
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    the dinner offer at the hotel restaurant is absolutely terrible

    Stayed in April 2023

  • Reviewed: April 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Not enough information provided to link with tourist stuff.

    The beds and pillow were amazing.

    Stayed in April 2023

  • Reviewed: March 26, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    We sorted through many hotels to find one that had a pool for the kids but that was located close to TD Garden. Each day we were told the pool would open at a certain time and then when we went they would give us a later time and then they would tell us it wasn't going to be open. The two game tables were of interest to the kids but were missing parts such as the balls so they couldn't be used. Not all but some of the staff seemed inconvinced when we asked to pay cash for items at the convince store rather than charging it to the room.

    The lobby was beautiful. The room was nice. The kids enjoyed the basket ball and climbing wall. The restaurant staff were kind and rhoughtful.

    Stayed in March 2023

  • Reviewed: March 19, 2023

    7.0
    For the quick visit and area I needed to stay in, this was a fine stay.
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The air was constantly blowing even when I tried to turn it off. I was told to pay for my breakfast when I thought it was included in my stay. There were no signs saying there was a fee for the (what looked like) a continental breakfast. I would not have paid the price for the one scoop of eggs I got. Very disappointed.

    The room was comfortable.

    Stayed in March 2023

  • Reviewed: March 4, 2023

    8.0
    great for a quick stay in the city.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    had to pay extra for parking in hotel lot. should be included in price

    location was good. easy to get to different areas easily.

    Stayed in March 2023

  • Reviewed: November 9, 2022

    7.0
    good value
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    breakfast was terrible

    Stayed in September 2022

  • Reviewed: October 3, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    You didn‘t need a key for the elevater to reach rooms (no-go!). There‘s also no personal safe in the room. Pool and all other facilities from the photos (exept gym) were closed during our stay in September 2022 (they‘re open just a few hours on several days, I guess only when they have staff available).

    Area of the hotel was nice, just on the opposite of the hotel, there‘s a nice restaurant to pick up food. Everthing was clean and room was comfortable, even though furniture/AC is quite old.

    Stayed in September 2022

  • Reviewed: September 21, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Room Selected at Check-In
    • Stayed 2 nights

    There were low on help in the bar and kitchen so they couldn’t offer much in those areas.

    Room was fine. It was clean

    Stayed in September 2022

  • Reviewed: September 12, 2022

    6.0
    Comfy but a little pricey
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I tried to have my bill split, putting X amount on one card and X amount on another. After a little bit of confusion I think. They tried to run the card. They ended up putting the whole stay on my debit card. I am a disabled veteran and am on a fixed income. This has just made planning the rest of my month a bit harder.

    Stayed in September 2022

  • Reviewed: September 8, 2022

    8.0
    clean, practical and comfortable abode out of the city
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    I think it’s a little pricey given the location which is out of the city but that’s fairly standard for the US

    very clean and comfortable. the beds were the most comfortable we ever encountered.

    Stayed in August 2022

  • Reviewed: September 8, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights

    Very nice staff, comfortable room, good breakfast

    Stayed in September 2022

Showing 1 - 25

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