Bia Route 7-Garcia Trading Post, Chinle, AZ 86503, United States of America
#3 of 3 hotels in Chinle
Guests' ChoiceBased on 210 hotel reviews
7.7Cleanliness
8.6
Comfort
8.4
Location
8.7
Facilities
7.8
Staff
8.0
Value for money
7.5
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 20, 2024
Don
United States of AmericaRoom was nice and breakfast was good
Stayed in April 2024
Reviewed: April 18, 2024
Baarsch
United States of AmericaWe could hear people in room next to us, the walls must not be insulated very well.
Stayed in April 2024
Reviewed: April 15, 2024
Lee
United States of AmericaWe did have to wait for a tour group to finish eating before we could go to the restaurant for dinner. The dinner was good. Loved the Mexican options.
Check in was quick and Mr. Yazzie who checked us I was very pleasant and helpful. The room was spacious and very clean.
Stayed in April 2024
Reviewed: March 8, 2024
Laura
United States of AmericaWe had a child on crutches and our rooms were on the second floor. Unfortunately, no elevator.
Stayed in March 2024
Reviewed: February 6, 2024
Kelly
United States of AmericaIt was off season so some amenities were closed. We chose to buy the breakfast, I did not feel it was properly disclosed that beverages (including coffee) and tax are not included in the flat breakfast rate. The waitress was not very friendly or attentive, I wish I had spent my money elsewhere.
The rooms were clean and spacious, I always enjoy working refrigerators and microwaves. It was quiet and felt secure. The location is great if you plan to take a tour of Canyon de Chelly
Stayed in November 2023
Reviewed: January 18, 2024
Pamela
United States of AmericaWater and climate control
Location
Stayed in January 2024
Reviewed: December 21, 2023
Begay
United States of AmericaThe water was yellow or brown.
The rooms were clean. The heater worked properly. A good location.
Stayed in December 2023
Reviewed: December 15, 2023
Joann
United States of AmericaBuilding could use updates. Water heater was leaking , moved to new room.
Clean
Stayed in December 2023
Reviewed: November 26, 2023
Sebastien
United States of AmericaSome processes of booking and the CC software was on update
Meals and breakfast were good. The hotel is situated near the canyon and is convenient.
Stayed in November 2023
Reviewed: October 28, 2023
Alan
CanadaRoom definitely, has a mildew smell,
Location, and value
Stayed in October 2023
Reviewed: October 6, 2023
Wai
United States of AmericaOn site restaurant doesn’t work full time.
If your purpose is to visit Canyon de Chelly, then this location is perfect, you can walk there if you want.
Stayed in October 2023
Reviewed: September 21, 2023
Gary
United States of AmericaWell the restaurant was fair.
Very very clean
Stayed in September 2023
Reviewed: September 18, 2023
Kyle
United States of AmericaI wasn't happy about the "no cancellation" policy on the reservation. That would be the only reason why I would not book there again
I thought the food was very good. The staff was very friendly
Stayed in September 2023
Reviewed: September 7, 2023
Larry
United States of AmericaThe water out of the bathroom faucet was cloudy not fit to drink.
Stayed in September 2023
Reviewed: August 29, 2023
Gianluca
ItalyGood place. The restaurant for the breakfast is nearby the reception but separate management, so you'll have to pay separately. Decent breakfast.
Stayed in August 2023
Reviewed: August 2, 2023
Tammy
United States of AmericaThere was nothing that I didn't like.
Breakfast was excellent!
Stayed in July 2023
Reviewed: July 18, 2023
Joel
SwitzerlandI have booked for 4 adults and 1 child (breakfast included) I got 4 vouchers for 5 and had to pay an extra breakfast for my child - no fair
Great pool. Great meal. Good location (close to national park)
Stayed in July 2023
Reviewed: July 18, 2023
Betty
United States of AmericaThe dog that were hungry and thirsty running around
Room were very clean
Stayed in July 2023
Reviewed: July 17, 2023
Kenneth
United States of AmericaAdvise guests that water has got a lot of (dirt/rust/sediment) in it flowing in both sink and tub and not recommended for drinking. This should be made aware during check-in (when I asked they said that yes, that is normal and people should buy water). There should be a water dispenser in the lobby so guests can fill water bottles before going out. My rate included Breakfast. However we were informed (at the restaurant) that beverages were not included....simple coffee/tea should be part of a breakfast plan. Whilst we didn't need one, there are no elevators for guests who are staying on the second floor.
Location is great for getting to Canyon de Chelley. Nice outdoor pool (cold water!) VERY filling meals (and reasonably priced). Comfortable rooms.
Stayed in July 2023
Reviewed: June 20, 2023
Jones
United States of AmericaComfortable room. Liked the brick on the wall. It added a different touch you don't normally see.
Stayed in June 2023
Reviewed: June 19, 2023
Mel
United KingdomWould have liked more vegetarian options on the dinner menu. More variety and healthier options would be good
Clean comfortable beds and room. Staff were lovely, made us welcome and accommodating for our wedding anniversary which was really nice. Breakfast was good and plentiful. Loved my perfectly cooked poached eggs on toast. Enjoyed the heated pool and relaxation area after a long day hiking and exploring.
Stayed in June 2023
Reviewed: June 18, 2023
Mark
United States of AmericaParking was a little dicey. There were blind corners that could have caused some problems.
Breakfast was extremely good. Lots of food.
Stayed in June 2023
Reviewed: May 21, 2023
Dolores
United States of AmericaAll of the staff members we met were friendly and helpful. The rooms were clean, comfortable and quiet. Beautiful area. Breakfast was included in our reservation. The food could have been hotter, but was tasty and filling. Our kids were young enough for the “kids eat free” option, which was a bonus.
Stayed in May 2023
Reviewed: May 15, 2023
Les
United States of AmericaCould use an ATM in the lobby.
No bkfst. Restaurant is sluggish but adequate. Room quite comfortable and quiet.
Stayed in May 2023
Brussels, Belgium
Rovinj, Croatia
Palma de Mallorca, Spain
Cheltenham, UK
Taguatinga, Brazil
Parga, Greece
Florianópolis, Brazil
Pattaya, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content