2424 West Sullivan Road, Aurora, IL 60506, United States
#7 of 9 hotels in Aurora
Guests' ChoiceBased on 37 hotel reviews
7.0Cleanliness
7.9
Comfort
8.0
Location
8.3
Facilities
7.3
Staff
8.0
Value for money
6.8
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 20 February 2024
Christian
United StatesBreakfast not included
Clean n nice
Stayed in January 2024
Reviewed: 1 June 2021
Shanika
United StatesThe bed very comfy
Stayed in May 2021
Reviewed: 24 May 2021
Mark
United StatesLack of breakfast at the hotel. Not having an alarm clock in the room. No facial tissue anywhere.
Close to my family that I was visiting.
Stayed in May 2021
Reviewed: 23 May 2021
Carolyn
United StatesI did not appreciate that in my rate, I purchased breakfast. But the facility is not serving breakfast.
Cleanliness
Stayed in May 2021
Reviewed: 27 April 2021
Abigail
United StatesThe bathroom smell really old and it was a really strong smell. The pool was close. You had to pay for a grab and go breakfast and the only reason I stayed its because it said breakfast available but it fooled me . I was very upset W A FAMILY OF 6. Room was small as well. The Hampton in next door was way better and it was almost the same amount of money.
Beds were comfortable. When we arrive lady was really nice then she called the room later to make sure everything was ok.
Stayed in March 2021
Reviewed: 12 April 2024
Anthony
United StatesRoom was a little cold.
Karon was very nice during check in.
Stayed in March 2024
Reviewed: 17 March 2024
Christian
United StatesWhat I didn’t like was at night! It’s very little lighting outside for the parking lot.
Well to start off I felt that it would be a clean and friendly environment when I arrived. The young lady that checked me in gave me a good warm welcome.
Stayed in February 2024
Reviewed: 5 February 2024
Tamara
United StatesSmell of Marijuana
Location
Stayed in February 2024
Reviewed: 1 January 2024
Elizabeth
United StatesHorrible😢 got there at 3am only so they can tell us their computers were down and couldn’t give us our room we had reserved or any room. We drove 3 hrs
Stayed in December 2023
Reviewed: 9 October 2022
Shaylynn
United Statesthe rooms and hotel itself are very outdated. it was not the front desks fault, however, our room was not cleaned when we first arrived so they ended up having to put us in a different room. the beds were rock hard but the pillows were nice.
breakfast was great and the staff were amazing
Stayed in October 2022
Reviewed: 3 October 2022
Carleen
United StatesThe room had stains on the floor by the night stand. There was only 1 bath towel for 2 people. The ice machines didn't work in any floors and the carpet was filthy on the floor I was on. No worth the money spent.
I didn't like anything really, but I paid for the room and expected more for the money I paid. I don't plan on returning.
Stayed in September 2022
Reviewed: 12 September 2022
Kim
United StatesHotel needs remodeling. Appears worn and out of date. Basic bed. No fan in bathroom. Out of order sign on ice machine directs you to find one on another floor. Breakfast was not included, but available for a fee. Therefore, I prepaid for breakfast and arrived in the morning to find "breakfast cancelled." The receptionist explained that a shipment had not come in and they were only notified last minute. Well, I thought, at least there's a coffee crock here at the desk. The receptionist informed me that the crock was empty. "I can make another pot if you need coffee." Having produced a terrible cup of coffee with the in-room coffee machine, I confirmed - yes please. At Check out, staff was unable to credit for breakfast because I booked through Booking.com.
Seemingly safe area.
Stayed in September 2022
Reviewed: 27 August 2022
Stacy
United StatesThe fact that ues, I arrived early and my room wasn't ready so I completely understood that; the part that was very upsetting was the front desk staff said it would be ready in an hour, again I totally get that too because I was early...however, when I cam back 2 hours later and it was then 45 minutes after "acceptable check in time" I was then told it still wasn't ready. After already driving 18+ hours this is not acceptable!!
The bed
Stayed in August 2022
Reviewed: 21 August 2022
Keri
United StatesThere was a bug and some crumbs on one bed and on the other bed there was a hair ball on the sheets. The roomed smelled of marijuana.
The breakfast was not worth the money.
Stayed in August 2022
Reviewed: 4 January 2022
Walter
United Statesthe hotel is old, they haven’t changed anything for the last 25 years, carpet bathrooms, bed and smell bad.
Stayed in January 2022
Reviewed: 27 November 2021
Ash
United StatesOutdated facilities, overpriced
Location
Stayed in November 2021
Reviewed: 10 October 2021
Katie
United StatesOur floor had a terrible smell throughout the hallway. We also asked for more towels and were told we needed to bring our dirty towels downstairs to get more. This was after someone came up to our room to let us know that.
The bed was comfortable.
Stayed in October 2021
Reviewed: 21 September 2021
Christina
United StatesNk
Nice and quiet
Stayed in September 2021
Reviewed: 26 August 2021
Jay
United StatesClean the carpet in the Hallways and rooms. Feet were black after walking in room barefoot. Bathroom lights weren't good and shower pressure was bad. Bartender was rude and made my son wait 20 minutes for bill then another 15 before bringing back his card.
There was no breakfast available. Hallways were dirty and had an odor. Room lighting was substandard and shower pressure was almost nonexistent.
Stayed in August 2021
Reviewed: 2 August 2021
Erica
United StatesDirty, spiders
Stayed in August 2021
Reviewed: 16 May 2021
Susan
United StatesNothing to note.
Friendly staff! Clean!
Stayed in May 2021
Reviewed: 17 January 2022
Anonymous
United Statesgood
Stayed in December 2021
Reviewed: 23 April 2024
Wirat
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 4 April 2024
Bryan
United StatesThere are no comments available for this review
Stayed in March 2024
Showing 1 – 25
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