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  5. Reviews of Holiday Inn Express Cambridge, an IHG Hotel

Reviews of Holiday Inn Express Cambridge, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2715 Ocean Gateway, Cambridge, MD 21613, United States of America

#1 of 5 hotels in Cambridge

Guests' Choice

Review Score

Based on 221 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 8, 2024

    9.0
    Great hotel overall, very clean!!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our window didn't have heavy drapes you could close, only the sheers so the lights from the billboard on the street shined into our room at night. Usually hotel rooms let you close the curtains for more privacy but this one did not.

    Very clean and comfortable, good breakfast. Easy to get to and fast check in and out

    Stayed in April 2024

  • Reviewed: March 25, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was gross. Better to keep things simple, fruit and cereal. The eggwhite omelette had a grease in it I kept tasting all day and the turkey sausage....lowest bidder. The gross breakfast nearly ruined the experience for me. Really, just don't even offer it. How about a $ 5 voucher for a local coffee shop? Also, noisy, groups of people slamming doors and being loud in the halls all night. Spring Break, I think.

    Bed was comfortable and room seemed clean.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Older with a musty smell.

    Very comfortable bed, decent breakfast, good location

    Stayed in March 2024

  • Reviewed: February 23, 2024

    8.0
    Standard hotel along the main road
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The breakfast was bad - cold coffee, pancake machine wasn't working, breakfast helper was pretty surly when we asked for fresh (or at least hot) coffee.

    It's Cambridge - not a great variety of interesting hotel options so this was fine. It seemed expensive for what it was. While the rooms were clean, decent size...standard for this chain, the walls were thin (could hear the people next door having loud sex), and the hall doors banged.

    Stayed in February 2024

  • Reviewed: February 1, 2024

    8.0
    Not Bad for a Night
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was smaller than expected. Heater didn't work properly. Locking mechanisms on the door were loose. And my floor had a marijuana smell.

    Room was neat and clean, bed was comfortable. It had a microwave (lots of rooms don't) and fridge. The bathroom was stocked with full-sized bath products. Easy check-in/out process. Hot breakfast bar. Location was five minutes away from my conference and from Walmart, gas, food, etc.

    Stayed in January 2024

  • Reviewed: November 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff really nice and helpful

    Stayed in November 2023

  • Reviewed: October 22, 2023

    9.0
    Reliable & comfortable Holiday Inn service
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe some more fresh fruits at breakfast but accept it's not that type of motel..

    Good Value. Helpful staff. Great pillows.. very comfy beds.

    Stayed in October 2023

  • Reviewed: October 4, 2023

    8.0
    An ok value and a decent night sleep in an older hotel next to the main road with few amenities.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom was falling apart and shower leaked everywhere (causing much of the damage). Building looked better from the outside than inside but was well kept, just old and a bit grimy on elevator doors. The rear entrance had AC units over it which leaked condensation straight onto everyone’s head when coming and going. No way to avoid that. TV stations were very basic, no premium channels or movies to watch

    Good bed, quiet room.

    Stayed in September 2023

  • Reviewed: September 19, 2023

    8.0
    Ok
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No sauna

    A sauna

    Stayed in September 2023

  • Reviewed: September 5, 2023

    7.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower was very weak and needed more power. Could not even rinse the shampoo out of my hair.

    Quality room and quality breakfast for the price. Bacon was amazing for breakfast!

    Stayed in September 2023

  • Reviewed: July 21, 2023

    8.0
    My stay overall was good.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I could not connect to the Wifi, not sure why.

    The breakfast was good. Like the variety of selections.

    Stayed in July 2023

  • Reviewed: July 18, 2023

    8.0
    I enjoyed my time.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Quite expensive for what it was.

    Conveniently located.

    Stayed in July 2023

  • Reviewed: July 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast Offerings were picked over and not replenished as well as one would like.

    Rooms were extremely comfortable

    Stayed in June 2023

  • Reviewed: June 20, 2023

    7.0
    stay was good. I extended on week more in my stay.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 13 nights

    Breakfast is so boring and they mix pork with normal food use same spoons for pork.

    clean ness no animal around no smell

    Stayed in June 2023

  • Reviewed: June 4, 2023

    8.0
    Thank you for outstanding accommodations.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    price

    location and wonderful breakfast.

    Stayed in June 2023

  • Reviewed: June 1, 2023

    9.0
    Family stay
    • Leisure trip
    • Family with young children
    • Double room with Two Double Beds - Disability Access Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was clean people very nice bed very comfortable. Breakfast pan cake not good eggs tasteless and coffee not hot.

    Stayed in May 2023

  • Reviewed: May 22, 2023

    8.0
    We very much enjoyed the amenities and friendly, helpful staff at the hotel.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Would like to see recycle bins available; would prefer choice of breakfast cereals to include at least one w/o any sugar (original cheerios for example); would like some smaller pillows provided, including a flatter pillow, not just big fat ones. The air conditioning unit was rather primitive. It was challenging to cool the room to a comfortable level at night; we could only get it too warm or too cold.

    Breakfast was quite good—fresh coffee (regular and esp decaf could be stronger), hot healthy food (nice to have turkey sausage and egg white omelette), choices of yoghurt & milks were very much appreciated. Loved the coffee maker & quality of coffee in the room, nice to have fresh apples out for us.

    Stayed in May 2023

  • Reviewed: March 7, 2023

    8.0
    This property exceeded my expectations.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It would be helpful to have written notices about housekeeping. I was disappointed to return to my room and the bed was not made. I know times have changed, but if a sign was in the room to inform the guests of the housekeeping policy, that would be helpful.

    The breakfast was good. There was a variety to choose from. I wish there was a another option for stronger coffee. A microwave in the breakfast section to reheat your plate would have been great. The staff was very friendly, helpful and accommodating. The decor of the room was very comfortable and trendy. I would recommend this property as an option when staying in the Cambridge, MD area.

    Stayed in March 2023

  • Reviewed: February 2, 2023

    8.0
    Very Good
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    room tv,should be a smart

    I like the location and the staff

    Stayed in February 2023

  • Reviewed: January 16, 2023

    8.0
    we enjoyed our stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    nice people, very conveniently located to downtown Cambridge

    Stayed in January 2023

  • Reviewed: December 30, 2022

    9.0
    Will stay there again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    easily assessable

    great location

    Stayed in December 2022

  • Reviewed: November 21, 2022

    8.0
    Good an 8 out of 10
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My reservation indicate an up charge for a king size bed but got 2 queen size beds instead. I was told it was the same price when I got to the hotel. Reception said they don’t have any king size beds left. If I knew this, I would have gotten 1 queen size bed and save money instead. The reception didn’t even explained that our rooms won’t be clean when we checked out. We had trash in the room and dirty towels in the bathroom, which was left even as we checked out. My husband walked up to the reception to get clean towels for Sunday morning for bathing before we checked out. I think they should change their policy if any was in place during COVID as to how rooms were clean , or at least tell guest what they are.

    It’s was closer to our conference destination .

    Stayed in November 2022

  • Reviewed: October 9, 2022

    8.0
    Comfortable at the price
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was a little sparse when we got there at 9am

    Great hotel for travellers, Great Chinese restaurant next door

    Stayed in October 2022

  • Reviewed: September 6, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    clean room & comfortable bed with hot breakfast included. The staff was friendly also.

    Stayed in August 2022

Showing 1 - 25

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