102 El Paso Street, San Antonio, TX 78204, United States
#175 of 316 hotels in San Antonio
Guests' ChoiceBased on 590 hotel reviews
7.6Cleanliness
7.9
Comfort
8.0
Location
8.0
Facilities
7.6
Staff
8.3
Value for money
7.7
Free WiFi
7.7
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End of dialog contentReviewed: 26 March 2024
Adrien
FranceClean, not far from Downtown. Comfortable and quiet. Gym room
Stayed in March 2024
Reviewed: 2 March 2024
Kari
CanadaRoom looked out to freeway and had a very bright security light shining right into the room all night. Elevator was a bit dirty.
Free parking, breakfast included, comfy beds and pillows, nice spacious suite room. had a pool but it was too cold to enjoy that. Walking distance to downtown area. The room cleaning staff was amazing.
Stayed in March 2024
Reviewed: 30 January 2024
Jessa
United StatesIt is really close to downtown so you can just leave your car at the hotel parking instead of paying public parkings. A good 15mins walk to the Historic market, The Alamo and Riverwalk. The complimentary breakfast is good too. It is not that expensive so really worth the money.
Stayed in January 2024
Reviewed: 14 January 2024
Jennifer
United StatesThe breakfast wasn’t that good and the pancake machine broke down before I got a chance to get some.
Staff was nice, clean and comfortable stay!
Stayed in January 2024
Reviewed: 29 December 2023
Judith
United StatesNo complaints
Great customer service
Stayed in December 2023
Reviewed: 26 November 2023
Pankaj
United StatesBathroom didn’t have a wash basin, it was outside.
Conveniently located near San Antonio downtown. Friendly staff, nice warm breakfast, free parking.
Stayed in November 2023
Reviewed: 11 November 2023
Thomas
United StatesOk
Ok
Stayed in November 2023
Reviewed: 7 November 2023
Lindsie
United StatesThe elevator was old and slow
It was clean, quite and the breakfast was delicious. All of the staff was very nice.
Stayed in November 2023
Reviewed: 3 November 2023
Jose
United StatesThe loud music at night from the club next door
N/A
Stayed in October 2023
Reviewed: 2 November 2023
Erica
United StatesPool water was extremely cold and unable to use.
Spacious
Stayed in October 2023
Reviewed: 24 October 2023
Jeffrey
United StatesThe breakfast was excellent, the Management and staff were excellent and accommodating. The beds and pillows were very comfortable.
Stayed in October 2023
Reviewed: 16 October 2023
Sapto
United StatesThe elevator only one so have to wait quite long. I think already old it’s time to upgrade
Included hot breakfast
Stayed in October 2023
Reviewed: 11 October 2023
Virginia
United Statesit had a very bad smell of smoke and like fabuloso cleaning product mixed smell and the room had spots that were not detailed for example the tissue box plastic cover had toothpaste spit like if someone spit and it had splashed on there and wasnt wiped.. There is also a club next to the window that had music blasting, it was hard to sleep until about 1 am they closed
the receptionist was very helpfull and sweet, she even called our room after we checked in to make sure we where good and to check if we needed anything
Stayed in October 2023
Reviewed: 25 September 2023
Delia
United StatesThe club nearby was too noisy. While that can’t be helped, it was difficult to sleep.
We did not eat breakfast. My grandson enjoyed his “living room”. Cleanliness is important to me.
Stayed in September 2023
Reviewed: 11 September 2023
Lizandra
United StatesHad to be changed from room cause the mattress of the Sofa bed was stained and a light bulb was not working. New room was decent, but really they need more illumination on the room. Only lamps available and mirror light wasn’t that good. Staff was very diligent and quick in getting us a new room and making sure we were ok
Location is very near downtown
Stayed in September 2023
Reviewed: 4 September 2023
Mireya
United StatesWe arrived to the room and there was still some clothes left behind from the previous guest. One of the towels was dirty and it was folded. The location was the best and there wasn’t enough parkingZ
The staff was so helpful and nice!
Stayed in September 2023
Reviewed: 28 July 2023
Alicia
United StatesThe only complaint was that the washer did not work, and the elevator took forever, we had to take the stairs most of the time.
Everything was wonderful. The rooms were big, the pool was nice, the music from the bar across the street was awesome!! The river walk was close enough to walk to so that was nice!!
Stayed in July 2023
Reviewed: 18 July 2023
Michael
GermanyBig rooms, clean, good breakfast. Good choice for visiting San Antonio.
Stayed in July 2023
Reviewed: 17 July 2023
Mata
United StatesThe only thing wrong was some of the outlets didn't work to charge my phone and our clock in there didn't work at all. But other than that it was a great stay. Will stay there again. Just would have liked to check in a little sooner. Than the normal check in time.
It was clean close to downtown and the staff were nice.
Stayed in July 2023
Reviewed: 16 July 2023
Shawana
United StatesHow the carpet smells and the hotel needs to be renovated. Smells like mold.
How kind the people are that work the front desk.
Stayed in July 2023
Reviewed: 9 July 2023
Alex
AustraliaMicrowave plate missing
Location was great. The room was clean and spacious. The air-conditioning worked well and the breakfast was fantastic
Stayed in July 2023
Reviewed: 4 July 2023
Sangram
United StatesOverall Cleaning can be improved.
Breakfast
Stayed in July 2023
Reviewed: 19 June 2023
Carlos
United StatesPancake maker leaves pancakes under cooked and swimming pool area was small but ok for kids .
Breakfast was great, and the area looks safe, but too much construction going on in the area
Stayed in June 2023
Reviewed: 14 June 2023
Sammymcg
United KingdomFurther from town centre than we thought, 25 min walk to the Alamo. No hot water and very low water pressure on our first night so cold showers
Room was very big, bed very comfy
Stayed in June 2023
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