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  5. Reviews of Hampton Inn Pullman, WA

Reviews of Hampton Inn Pullman, WA This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1190 Southeast Bishop Boulevard, Pullman, WA 99163, United States of America

#1 of 10 hotels in Pullman

Guests' Choice

Review Score

Based on 391 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.2

  • Staff

    9.5

  • Value for money

    8.7

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 11, 2024

    9.0
    Great family-friendly Pullman hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast wasn't our favorite, but it did the job.

    Great Pullman hotel option. It's located close to food and entertainment (well, Pullmans version). The hotel itself is modern and well-maintained. The lobby has lots of seating, which comes in handy for breakfast and evening cookies and milk. Our room was exactly what we needed - 2 comfy beds, TV, bathroom - all in pristine condition. Oh and it's worth calling out that they have a nightlight in the bathroom - one of the things I always wish were in more hotels. Being able to have that on as a light instead of having to blind yourself at 2am is a godsend to anyone that always has to get up at least once.

    Stayed in March 2024

  • Reviewed: February 16, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly, helpful, comfortable. Really good hotel

    Stayed in February 2024

  • Reviewed: February 11, 2024

    8.0
    Excellent for what we needed!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It was NO fault of the property, but a large group of high school students were staying for the Vibe conference. They were extremely rude and very loud in the hallways late at night and in the middle of the night. They took over the entire breakfast area in the morning and it was impossible to sit anywhere or get much food, they even broke things. All that to say, the staff handled it SO well and did such a good job of keeping up with the breakfast demand, I felt bad for them!

    Very comfortable, quiet location, clean facilities, great breakfast selection

    Stayed in February 2024

  • Reviewed: January 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Construction going on.

    Great breakfast! Great location!

    Stayed in December 2023

  • Reviewed: January 7, 2024

    8.0
    Great place to stay, feels like a high end hotel; price higher than others in Pullman, but worth it.
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights

    No issues, really.

    Very clean and well reno'd place.

    Stayed in December 2023

  • Reviewed: December 10, 2023

    10
    Awesome
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No lotion

    The cleanliness

    Stayed in December 2023

  • Reviewed: December 9, 2023

    8.0
    Good hotel / would use again
    • Business trip
    • Solo traveler
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    Thin walls Could hear everything the person in the next room said

    Clean, well-managed, good location, nice breakfast

    Stayed in December 2023

  • Reviewed: November 17, 2023

    9.0
    The lady who worked in continental breakfast was awesome.
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Construction

    Nice rooms

    Stayed in October 2023

  • Reviewed: November 9, 2023

    9.0
    Will definitely stay here again.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights

    The room was too warm. The temp was set at 74 degrees. It took some time for us to figure out the best way to keep it at 65 degrees for our comfort.

    Location was close to WSU. We were visiting our grandson who attends there. The room was nice and clean. Breakfast and snacks were wonderful. The pool was nice and warm. The staff was so friendly, including the workmen who were on the remodel.

    Stayed in November 2023

  • Reviewed: November 4, 2023

    9.0
    Nice place would stay aggin
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was sagging, under some construction but thankfully not noisy, price gouging for parents weekend

    Nice size rooms, very friendly staff, location

    Stayed in October 2023

  • Reviewed: October 31, 2023

    8.0
    Favorite place to stay in Pullman so far
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    It was under construction.

    Great gym and pool. Good choice of breakfast. Some grassy area close by to walk dog. Comfy beds. Fridge and microwave. Proximity to WSU teaching hospital

    Stayed in October 2023

  • Reviewed: October 30, 2023

    10
    Loved our weekend in Idaho/WA - would stay here again!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Price was a bit steep for Pullman. I'm sure the rates were inflated for UI Parents Weekend, but still was surprised at the overall cost.

    The hotel is currently undergoing construction, but our room was finished and we were so impressed with the updates! All the little details like the thin counter in the bathroom to allow for more moving room was a nice touch and well thought out. Breakfast was good and there were plenty of tables to sit at. The main desk staff was very friendly and they even had local wine for sale that we enjoyed! We'd stay again!

    Stayed in October 2023

  • Reviewed: October 25, 2023

    9.0
    We will definitely want to stay there again. Great hotel!!!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    There really isn't anything we didn't like. If anything, when making the reservation, maybe let the people know for dust reasons. But even though there was remodeling going on, it was still a great stay.

    Even during the construction / remodel of the hotel, it was still a comfortable stay. Our room was very clean. But the breakfast is outstanding!!! The food was beyond our expectations!!! So clean, and such a variety. Thank you! The two ladies that were in charge of the breakfast were so nice and helpful. And very friendly. We will definitely be back.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    10
    Will come again
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 3 nights
    • Submitted from a mobile device

    Several electrical outlets to coffee maker and mini frig inop But we found work a rounds

    Location convenience Santina in the breakfast buffet was terrific

    Stayed in October 2023

  • Reviewed: October 2, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, staff was very friendly.

    Stayed in October 2023

  • Reviewed: September 22, 2023

    9.0
    Very relaxing.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Mobility Access Roll in Shower/Non-Smoking
    • Stayed 2 nights

    I had booked a King size bed, and received 2 queen beds. That wasn't a huge issue as the person I was supposed to come with was unable to make it regardless.

    I appreciated the complimentary breakfast, the extra amenities, and the ability to purchase alcohol at the front desk or other non alcoholic drinks. I also appreciated a gift store, and the pool, along with the gym. It's a shame they are not open 24 hrs. I also appreciated the charging station for my Tesla, however, it would have been nice to have more Tesla chargers than just one, and one non-Tesla electric car charger.

    Stayed in September 2023

  • Reviewed: September 12, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night

    All was good.

    All was good. Some construction but that is sometimes what you get.

    Stayed in August 2023

  • Reviewed: September 5, 2023

    10
    It worked for what we needed it for
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Still under some kind of construction

    Convenient. Clean. Staff was great

    Stayed in September 2023

  • Reviewed: September 2, 2023

    10
    Our stay was the best we have had in years!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Clean, very quiet, delicious breakfast, friendly staff

    Stayed in August 2023

  • Reviewed: August 31, 2023

    10
    Comfortable stay before visiting WSU.
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice, clean facility. The gal who checked us in was lovely!

    Stayed in August 2023

  • Reviewed: August 21, 2023

    8.0
    Overpaid for the room from your site.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The price that was paid to booking.com. The rate was much cheaper at the hotel and also at your site. By maki g reservations early I had overpaid. Not happy.

    The pool.

    Stayed in August 2023

  • Reviewed: August 10, 2023

    8.0
    Daughter back to college
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No restaurant/bar

    Location, staff, rooms and pool. Breakfast is good too

    Stayed in August 2023

  • Reviewed: August 4, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The construction was a little crazy but the hotel was great. The staff was super nice.

    Stayed in July 2023

  • Reviewed: July 27, 2023

    10
    Great service!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Construction was going on in the room next to mine and outside (limited parking) but I understand that won’t be a forever problem.

    Staff was amazing. So friendly and very helpful.

    Stayed in June 2023

Showing 1 - 25

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