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  5. Reviews of Holiday Inn Express & Suites Amarillo West, an IHG Hotel

Reviews of Holiday Inn Express & Suites Amarillo West, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8330 West Amarillo Boulevard, Amarillo, TX 79124, United States of America

#6 of 68 hotels in Amarillo

Guests' Choice

Review Score

Based on 1408 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.0

  • Facilities

    9.1

  • Staff

    9.0

  • Value for money

    8.7

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast seemed like yesterday’s leftovers The cleaning staff missed previous occupants dirty wash cloths

    Ease of check in Ease of check out Room layout

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable beds and plenty of space in the room. Breakfast in the morning was basic but worked for us. A bit outside of the city but manageable with a car

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    Very restful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    All good

    Stayed in March 2024

  • Reviewed: March 19, 2024

    10
    Comfortable, Friendly and Convenient Hotel
    • Leisure trip
    • Group
    • Executive King Room
    • Stayed 1 night

    I have stayed in many Holiday Inns, so I knew what to expect. I will say that in some that I've stayed at in small towns, they've had little "happy hours" with a few snacks and light drinks. That's a real treat when it's been a long day and you just need a little snack before heading to the room. This is by no means a negative comment on my lovely stay here. It's just an idea for management to consider to go above and beyond the norm.

    The room was spacious, very clean, quiet and comfortable. The staff was very friendly. The hotel was conveniently located close to restaurants and area attractions. Although I didn't eat the complimentary breakfast, it looked liked it had a nice variety, and there were many families enjoying it.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night

    Bed

    Stayed in March 2024

  • Reviewed: March 5, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    clean comfortable great mattress and pillows

    Stayed in March 2024

  • Reviewed: March 1, 2024

    10
    Excellent, good value.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    All was good

    Clean and good amenities.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    10
    Stay Again?I say yes!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    n/a

    I liked the complementary offers they had and how polite the staff were they had no issue with us being a little wet in the lobby from pool! Would recommend they’re so clean and fast!

    Stayed in February 2024

  • Reviewed: February 28, 2024

    9.0
    Great hotel and location for anyone just passing through
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    If you are not on the top floor you may hear folks on above floors if they have heavy feet🤪

    Loved the new look , clean and very comfortable. Breakfast options were also great. Hotel staff provided a coupon for free appetizers at a local steakhouse- nice touch.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    An outlet in the room didn't work. And had to change rooms due to so many dogs in the hotel

    Hot tub pool

    Stayed in February 2024

  • Reviewed: February 25, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We enjoyed our stay. The indoor pool was great!. We would definitely stay there again!

    Stayed in February 2024

  • Reviewed: February 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Had to leave before breakfast was served

    Stayed in February 2024

  • Reviewed: February 25, 2024

    10
    It was very nice.
    • Leisure trip
    • Solo traveler
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I loved the room and especially the chaise lounge. It was very comfortable!!!

    Stayed in February 2024

  • Reviewed: February 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Decent

    Stayed in January 2024

  • Reviewed: February 22, 2024

    9.0
    My stay, here is very pleasant and comfortable.
    • Leisure trip
    • Solo traveler
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing I can think of.

    The bed. The king-size bed that I stayed in was as baby bear says just right not too hard not too soft. The breakfast to me was also better than some I’ve had.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    10
    Excellent stay
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night

    Immaculate property. Evening staff was extremely helpful.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    10
    Fun, clean & quiet.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Pancake machine never worked during my stay.

    Looks like new. Maintained property.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The staff is so kind and helpful it's clean breakfast was great pool was great loved it as always! They even put our sons toy tucked in the bed after servicing our room which was a 10000/10 when we walked back in very sweet!

    Stayed in February 2024

  • Reviewed: February 16, 2024

    10
    Great and comfy stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The property was very clean and the staff was very nice. Front desk didn’t hesitate to refill the hot water for coffee when we arrived late at night. Very sweet of her!

    Stayed in February 2024

  • Reviewed: January 30, 2024

    10
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean. great rooms traveled with large dog. Had a pickup towing a boat. Felt very safe

    Stayed in January 2024

  • Reviewed: January 18, 2024

    9.0
    Good value
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    All ok

    Nice rooms EV Chargers

    Stayed in January 2024

  • Reviewed: January 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are confortable, clean and the staff is super nice.

    Stayed in January 2024

  • Reviewed: January 3, 2024

    8.0
    Would stay again.
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The parking lot wasn’t big enough for all the guests and the breakfast was just ok.

    Clean and comfortable.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Was clean

    Stayed in December 2023

Showing 1 - 25

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