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Reviews of Best Western Plus Marina Shores Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

34280 Pacific Coast Highway, Dana Point, CA 92629, United States of America

#3 of 11 hotels in Dana Point

Guests' Choice

Review Score

Based on 616 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 24, 2024

    9.0
    The people made me feel so welcome. I'll definitely be back, on that score alone.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Pillows were a little too firm, but quite useable

    The front desk staff were terrific. The attendant in the breakfast room was friendly and helpful. I did not feel like an "anonymous guest" at all!

    Stayed in April 2024

  • Reviewed: April 17, 2024

    9.0
    I would stay there again because of the price, location, and safety of the hotel.
    • Leisure trip
    • Couple
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The jacuzzi tub did not work the first night and we had to tell the front desk. They don't do full service unless requested. Towels and trash have to be put out every morning. The shower also probably needed a good scrub and bleach.

    The king suite had tons of space and came with a good size mini fridge. The jacuzzi tub was a nice touch. Everything was clean regarding bedding and counters. Parking was easy and covered. The location is right off the 5 fwy and really close to the beach.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    It was what I have come to expect. I have stayed there at least a dozen times over the years.
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Breakfast. Too institutional

    Location, friendliness and the service of the staff. Bravo!!

    Stayed in March 2024

  • Reviewed: March 17, 2024

    7.0
    Facilities are ok overall but it’s too expensive. I came to pay +$180 plus $10 parking and no bottle of water in the roo
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The parking is $10/day and there is no complete daily cleaning of not requested. The partial daily cleaning didn’t work much as my burger bag stayed in the trash bin during all my stay.

    The property was well located and had a good parking.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Very good overall.
    • Leisure trip
    • Couple
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 3 nights

    Toilet's water tank wasn't functioning as it should. We had to keep removing the lid and tap on to the mechanics to fill it with water every time we flush :(

    When we arrived, we noticed the room faced the street so was noisy, however, staff was accommodating and moved us to a less noisy location although didn't have the same type of room available. Breakfast was great, good selection with friendly staff. Excellent location!

    Stayed in March 2024

  • Reviewed: March 9, 2024

    8.0
    Good place for humans, difficult navigation for cars
    • Leisure trip
    • Couple
    • King Suite with Sofabed - Disability Access - Non Smoking
    • Stayed 1 night

    Parking spaces very hard to use without scraping your car. Exit direction incredibly hard to navigate without scraping your car.

    Room accessible by elevator, clean

    Stayed in March 2024

  • Reviewed: February 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 6 nights

    The refrigerator froze my groceries and the heater broke. However, the maintenance man replaced both right after I called the desk an all was well, again. Around 5:00 am this morning, vending machine employees were restocking both machines. So early?

    The room was larger than expected and very quiet. Breakfast was delicious and well-stocked. Staff was very accommodating when I had to extend my visit - three times. Parking was very convenient.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    We were a bit surprised to pay parking fees on the property but they were reasonable.

    Breakfast was very good.

    Stayed in February 2024

  • Reviewed: February 1, 2024

    7.0
    Nice facilities but overpriced
    • Leisure trip
    • Couple
    • King Suite with Sofabed - Disability Access - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Price

    Location

    Stayed in January 2024

  • Reviewed: January 22, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    A little tired but safe and clean.

    Great friendly staff, nice daily breakfast, great location.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    8.0
    Nice location, easy to get to, GREAT STAFF…………..spiffing up the bathrooms would help a lot.
    • With a pet
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Carpet in the room was not very clean and the bathroom with the jacuzzi tub was in the way. We did not ask for it and it made the bathroom way too small.

    Great location, we were able to walk to lots of restaurants and the harbor.

    Stayed in January 2024

  • Reviewed: January 13, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed and Balcony - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Better lighting in the bathroom

    Stayed in December 2023

  • Reviewed: January 8, 2024

    8.0
    Overall stay was good and I would book again.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed and Balcony - Non-Smoking
    • Stayed 3 nights

    I don't love a room entrance off an exterior hallway. Next time I'll get a room with an interior hallway entrance as that seems safer and better to me.

    Very nice breakfast and very good location overall. It's convenience with parking right near the entrance of the hotel.

    Stayed in December 2023

  • Reviewed: December 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dated

    Great breakfast. Convenient location and parking.

    Stayed in December 2023

  • Reviewed: December 15, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights

    Some of the staff members would not even make eye contact or greet me in the morning. However, the young lady who checked me in and out was very nice. :)

    Location was excellent. Room and facility was clean, enough parking spaces, in a safe neighborhood, easy access.

    Stayed in December 2023

  • Reviewed: December 13, 2023

    9.0
    We would stay here again
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed and Balcony - Non-Smoking
    • Stayed 1 night

    Breakfast was better than most at other hotels. Our third-floor suite had a nice little view of the ocean. There was a parking that seemed adequate.

    Stayed in December 2023

  • Reviewed: November 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Location wonderful

    Stayed in November 2023

  • Reviewed: November 11, 2023

    7.0
    Lovely hotel for the price. Very clean and willing to make their guests comfortable.
    • Leisure trip
    • Family with young children
    • Queen Suite with Balcony - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    More breakfast options and more towels in the room.

    Breakfast was good. Coffee was great. The view was pretty from our balcony. Staff went above and beyond to make sure my children were safe and we were comfortable. Everyone is friendly and quiet. Our kids played for 6 hours in the pool and I enjoyed the space.

    Stayed in November 2023

  • Reviewed: November 5, 2023

    8.0
    ONE NIGHTER
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    GREAT BREAKFAST. COMFY BED.

    Stayed in October 2023

  • Reviewed: November 4, 2023

    8.0
    Nice older hotel with clean comfortable room. Friendly staff
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    The outlets were old and didn't hold my plugs well. I wasn't able to fold up the ironing board and put it away. The fridge was so cold that my salad froze. It was a bit noisy.

    Stayed in November 2023

  • Reviewed: November 1, 2023

    9.0
    Great location, friendly staff, needs an update
    • Leisure trip
    • Solo traveler
    • King Suite with Balcony - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The inner decor was drab. For a beach hotel the color scheme was grey and beige. I felt like I was staying in an office. Also no USB ports in the room.

    The staff is wonderful, helpful and friendly. The location is close to the beach and parks. Parking was easy. It is a safe location. I liked the sink, microwave in the adjoining room.

    Stayed in October 2023

  • Reviewed: November 1, 2023

    7.0
    Friendly and helpful staff! Good amenities and breakfast bar.
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking spots are too close together. The facility needs an update…looks older and worn. But clean.

    If you had a back room it was nice and quiet. Had to change from a room on the street. Location good.

    Stayed in October 2023

  • Reviewed: October 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hot tub did not work , but staff switched rooms to a working hot tub.

    Good location and good breakfast.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Roll In Shower - Disability Access - Non Smoking
    • Stayed 1 night

    The traffic noise!

    Stayed in October 2023

Showing 1 - 25

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